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Resolution Health Jobs (NOW HIRING)

Archer Systems

Lien Resolution Specialist

Austin, TX · On-site

Candidates must have experience in legal assistance, legal writing/research, health care claims ... Austin, TX (ON SITE) JOB RESPONSIBILITIES • Identify data required for lien resolution and ...

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How much do resolution health jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for resolution health in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is Resolution Health?

Resolution Health refers to organizations or services that focus on managing and improving healthcare outcomes through case management, care coordination, and health advocacy. These companies or departments typically work with patients, healthcare providers, and insurers to resolve healthcare issues, ensure access to appropriate care, and optimize health resources. Their goal is to enhance patient satisfaction, reduce costs, and improve overall health outcomes. Resolution Health professionals may also help patients navigate complex healthcare systems and insurance claims.

What are the key skills and qualifications needed to thrive as a Resolution Health specialist?

To thrive as a Resolution Health Specialist, you generally need a background in healthcare administration, strong analytical skills, and experience in case management or claims resolution, typically supported by a related degree or certification. Familiarity with healthcare management systems, claims processing software, and regulatory compliance tools is commonly required. Exceptional communication, problem-solving abilities, and attention to detail are vital soft skills for effectively resolving complex healthcare issues. These skills ensure accurate and efficient resolution of healthcare claims, leading to improved patient satisfaction and organizational efficiency.

What are some common challenges faced by professionals working in Resolution Health roles, and how can they be addressed?

Professionals in Resolution Health roles often encounter challenges such as managing complex patient cases, navigating insurance processes, and coordinating care among multiple stakeholders. Effective communication skills and strong organizational abilities are crucial for overcoming these difficulties. Building collaborative relationships with healthcare providers, insurance representatives, and patients can help streamline problem-solving and improve outcomes. Staying updated on healthcare regulations and leveraging technology for case management are also valuable strategies to address these challenges.

What is the difference between Resolution Health vs Claims Adjuster?

AspectResolution HealthClaims Adjuster
Required CredentialsHealth insurance certifications, medical knowledgeInsurance licenses, claims processing certifications
Work EnvironmentHealthcare companies, insurance firmsInsurance companies, third-party administrators
Industry UsageHealth insurance industryProperty and casualty insurance industry
Job FocusResolving health insurance claims, patient supportEvaluating insurance claims, determining payouts

Resolution Health professionals primarily focus on managing health insurance claims and assisting patients within the healthcare industry. Claims Adjusters handle insurance claims across various sectors, including auto, property, and health, but their role is broader and often involves evaluating damages and payouts. While both roles involve insurance claims, Resolution Health specialists are more healthcare-specific, whereas Claims Adjusters work across multiple insurance types.

What job categories do people searching Resolution Health jobs look for?

The top searched job categories for Resolution Health jobs are:

Resolution Health jobs near you
Infographic showing various Resolution Health job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Remote Account Resolution Representative

Annuity Health

Reading, PA • On-site, Remote

$16 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

347th of 495 rated business services

Job description

Job Type
Full-time
Description
The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.
Duties/Responsibilities
• Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.
• Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.
• Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.
• Achieve all assigned goals.
• Properly identify individual account situations, and provide appropriate resolution.
• Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.
• Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.
• Keep route maintenance backlog at an acceptable level.
• Recognize pressing issues and escalate to management as they occur.
• Work well with team members/management and not contribute to unproductive group conflict or negativity.
• Represent the Company in a positive manner through professional conduct, attitude, and appearance.
• Follow Company confidentiality and security policies and procedures.
• Understand and comply with company policies and procedures.
• Other duties as assigned by management.
Required Skills/Knowledge
• Previous collection experience preferred.
• Excellent Communication Skills required.
• Basic Computer Skills required.
• Customer Service Skills.
• Conflict Resolution Skills.
• High attention to detail.
Education/Experience
  • High school diploma or General Education Development (GED) Certificate required

Benefits
Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).
Salary Description
Pay Scale - $16.00 to $26.00

What Annuity Health employees say

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Hours and flexibility

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