Sleep Therapy Coach
Location: Oklahoma City, OKย
Schedule: Full Time, M-F, 8-5
Compensation: DOE
Harvest Talent Solutions is partnering with a leader in sleep health to identify Sleep Therapy Coach in Oklahoma City, OK. This role will offer the opportunity to play a direct role in improving patient outcomes by driving adherence to therapy, while working within a structured, team-oriented environment that supports growth and advancement.
Job Summary
Sleep Therapy Coach is responsible for monitoring patient adherence to PAP therapy, supporting patients through education and outreach, and ensuring compliance with payer requirements. This role serves as a critical link between patients, providers, and DME teams, helping patients successfully navigate therapy while meeting key compliance milestones within required timeframes.
Key Responsibilities
โขย ย ย ย ย ย ย Monitor PAP therapy usage through cloud-based platforms and identify patients at risk of non-compliance.
โขย ย ย ย ย ย ย Conduct proactive outbound outreach to patients to improve adherence, address concerns, and provide ongoing support.
โขย ย ย ย ย ย ย Educate patients on proper device use, mask fit, and the importance of therapy compliance for long-term health outcomes.
โขย ย ย ย ย ย ย Troubleshoot common barriers to adherence, including discomfort, dryness, or pressure intolerance.
โขย ย ย ย ย ย ย Coordinate follow-up appointments and required compliance visits within payer-defined timelines.
โขย ย ย ย ย ย ย Communicate with providers and clinical teams regarding patient progress and escalate concerns when appropriate.
โขย ย ย ย ย ย ย Maintain accurate and timely documentation to support compliance tracking and billing requirements.
โขย ย ย ย ย ย ย Support resupply programs and identify opportunities for equipment adjustments or mask replacements.
โขย ย ย ย ย ย ย Assist with audit readiness by ensuring documentation meets Medicare, Medicaid, and commercial payer standards.
Skills and Abilities
โขย ย ย ย ย ย ย Strong patient communication and coaching skills, particularly in a phone-based environment
โขย ย ย ย ย ย ย High attention to detail in documentation and compliance tracking
โขย ย ย ย ย ย ย Ability to manage a high-volume workload and prioritize effectively
โขย ย ย ย ย ย ย Problem-solving mindset with a focus on improving patient adherence outcomes
โขย ย ย ย ย ย ย Collaborative approach when working with clinical and operational teams
Qualifications
โขย ย ย ย ย ย ย High School Diploma or GED required
โขย ย ย ย ย ย ย 1โ3 years of experience in healthcare, DME, or sleep medicine preferred
โขย ย ย ย ย ย ย Experience with PAP devices or compliance platforms is a plus
โขย ย ย ย ย ย ย Basic understanding of insurance and compliance requirements
Preferred Background
โขย ย ย ย ย ย ย Certified Respiratory Therapist (CRT/RRT), Sleep Tech, or Medical Assistant experience
โขย ย ย ย ย ย ย Familiarity with Medicare PAP compliance guidelines
โขย ย ย ย ย ย ย Experience working in a high-volume, patient outreach or call-based environment
This is a high-impact role for someone who enjoys working directly with patients, solving problems, and contributing to measurable healthcare outcomes. Success in this position is tied closely to patient engagement, attention to detail, and the ability to drive compliance within structured timelines.