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Resolution Coordinator Jobs in Rockingham, NC (NOW HIRING)

Supervises daily warehouse activities including planning, directing, and coordinating the ordering ... resolution to customer. * Drive data driven quality improvements leveraging the Lean and Quality ...

... coordination for warehouse, MTO and Shipping • Reporting metrics for Performance, Safety and ... focus. • Conflict Resolution: Supervisors must be able to resolve issues in the team ...

... coordination for warehouse, MTO and Shipping • Reporting metrics for Performance, Safety and ... focus. • Conflict Resolution: Supervisors must be able to resolve issues in the team ...

Supervises daily warehouse activities including planning, directing, and coordinating the ordering ... resolution to customer. * Drive data driven quality improvements leveraging the Lean and Quality ...

Group Account Manager

Bennettsville, SC · Remote

$163K - $261K/yr

Each day, you will coordinate sales activities, monitor current projects, and manage the resolution ... deliver coordinated, valueadding solutions. * Ensures compliance with ABB's values, safety ...

Coordinates and supervises activities of equipment and personnel throughout the facility with a ... Effective leadership skills such as conflict resolution, communication, decision making, etc.

Manufacturing Supervisor

Cheraw, SC · On-site

$52K - $71K/yr

Coordinates and supervises activities of equipment and personnel throughout the facility with a ... Effective leadership skills such as conflict resolution, communication, decision making, etc.

Showing results 41-55

Resolution Coordinator information

See Rockingham, NC salary details

$9

$19

$37

How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Rockingham, NC is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What job categories do people searching Resolution Coordinator jobs in Rockingham, NC look for? The top searched job categories for Resolution Coordinator jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Resolution Coordinator jobs? Cities near Rockingham, NC with the most Resolution Coordinator job openings:
Infographic showing various Resolution Coordinator job openings in Rockingham, NC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,834 per year, or $19.6 per hour.

Home Health Medical Social Worker PRN

CenterWell Primary Care

Cheraw, SC • On-site

$65K - $88K/yr

Part-time

Retirement, PTO

Re-posted 15 days ago


CenterWell rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Become a part of our caring community
The Medical Social Worker, reporting to the Clinical Manager, participates in the interdisciplinary care provided to home health patients. You will function to evaluate and develop a plan of care personalized to fit the patient's emotional and social needs. The Medical Social Worker will provide direction and supervision of the Social Worker Assistant when involved in the patient's plan of care. The Medical Social Worker works within CenterWell Home Health's company-specific policy and procedures, applicable healthcare standards, governmental laws, and regulations.

As the Medical Social Worker, you will:

  • Assess the patient's social and emotional state as it relates to their illness or injury, needs for care and their response to such treatment, and adjustments to care.
  • Assess any relationships of the patient's medical and nursing needs in the home setting, financial resources, and available community resources.
  • Provide any appropriate action to obtain available community resources to help resolve issues that may impede the patient's recovery.
  • Communicate with patients and their family members, and associates in the organization.
  • Provide ongoing assessment of patient and family needs and responses to understanding the treatment process and coping with social and emotional responses
  • Participate as a member of the interdisciplinary care team in care coordination activities and act as a resource to other health team members in the identification and resolution of patient needs
  • Evaluate the performance of the Social Work Assistant (BSW) to assure that all medical social services are provided to patients in compliance with Company, government, and professional standards
  • Maintain and submit documentation as required by the company and/ or facility including any case conferences, patient/physician community contacts, visit reports progress notes, and confers with other health care disciplines in providing optimum patient care.

Use your skills to make an impact

Required Qualifications:

  • Minimum of one year of experience as a social worker in a health care setting, home health, and/or hospice.

  • Social Worker licensure in the state of practice, if required by state law or regulation.

  • A valid driver's license, auto insurance, and reliable transportation.

  • Proof of current CPR certification

  • Experience with discharge planning needs, and obtaining community resources (housing, shelter, funeral/memorial service arrangements, legal, information and referral, state/federal financial and medication programs, and eligibility).

  • Knowledge of medications and their correct administration.

  • Demonstrated ability to organize tasks, develop action plans, set priorities, and function under stressful situations.

  • Flexibility in work hours and travel locally.

  • Maintain current licensure certifications and meet mandatory continuing education requirements.

  • Must read, write and speak fluent English.

Additional Information

TB Statement:

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Driving Statement:

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Scheduled Weekly Hours

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Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$65,000 - $88,600 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


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