ZipRecruiter

Log In

1

Resolution Coordinator Jobs in Rockingham, NC (NOW HIRING)

Southern Fabricators

SUPERVISOR

Polkton, NC · On-site

$50K - $70K/yr

Daily use of organizational and problem-solving abilities supports effective scheduling, workflow coordination, and issue resolution. The Supervisor relies on decision-making and conflict-resolution ...

Eaton

Senior Buyer- Golf Pride

Pinehurst, NC · On-site

$80K - $110K/yr

Support continuity of supply through proactive issue resolution and supplier coordination. * Serve as a key procurement resource for purchasing support, supplier inquiries, and operational issue ...

Eaton Aerospace

Senior Buyer- Golf Pride

Pinehurst, NC · Hybrid

$110K/yr

Support continuity of supply through proactive issue resolution and supplier coordination. * Serve as a key procurement resource for purchasing support, supplier inquiries, and operational issue ...

Eaton Aerospace

Senior Buyer- Golf Pride

Pinehurst, NC · On-site

$80K - $110K/yr

Support continuity of supply through proactive issue resolution and supplier coordination. * Serve as a key procurement resource for purchasing support, supplier inquiries, and operational issue ...

Kraken Kinetics

IT Support Specialist

Pinehurst, NC · On-site

$60K - $75K/yr

Own the help desk request: intake, triage, resolution, and escalation to the IT Manager / Systems ... Maintain accurate device records in coordination with the IT asset registry. User Enablement

Kraken Kinetics

IT Support Specialist

Pinehurst, NC · On-site

$60K - $75K/yr

Own the help desk request: intake, triage, resolution, and escalation to the IT Manager / Systems ... Maintain accurate device records in coordination with the IT asset registry. User Enablement

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

This role ensures customer commitments are translated into successful execution by coordinating ... resolution. * Support prioritization decisions when competing customer requirements impact ...

Kraken Kinetics

Customer Operations Manager

Pinehurst, NC · On-site

$80K - $115K/yr

This role ensures customer commitments are translated into successful execution by coordinating ... resolution. * Support prioritization decisions when competing customer requirements impact ...

next page

Showing results 1-20

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Rockingham, NC

Resolution Coordinator information

See Rockingham, NC salary details

$9

$19

$37

How much do resolution coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for resolution coordinator in Rockingham, NC is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What job categories do people searching Resolution Coordinator jobs in Rockingham, NC look for? The top searched job categories for Resolution Coordinator jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Resolution Coordinator jobs? Cities near Rockingham, NC with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Rockingham, NC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $40,834 per year, or $19.6 per hour.

Patient Care Coordinator/ Permanent Charge Nurse

FirstHealth of the Carolinas

Pinehurst, NC • On-site

$14.25 - $18.75/hr

Other

Re-posted 13 days ago

FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

Patient Care Coordinator

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area's only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

The Med/Neuro ICU is a recently renovated 20-bed unit which provides the highest-level acuity-adaptable care to medical, neurological, and surgical patients admitted to FirstHealth. MNU has been recognized for being CAUTI free for 2 years as well as being a Five-Star Recipient from Healthgrades for the treatment of Stroke and Respiratory Failure. We seek to develop and maintain a highly educated registered nursing staff to meet the present and future demands of the nursing profession.

The primary objective of the Patient Care Coordinator is to proactively manage patient flow while assuring effective, quality care. This is a highly visible position within the organization that requires exceptional communication and organizational skills. In partnership with leadership, the Patient Care Coordinator supports the assigned patient care area(s) and facilitates patient flow and a systematic flow and patient care. Duties include leading shift huddles, completing patient assignments, supporting daily operations, assuring team members meals, first-line resolution of patient/team members/provider complaints, elevating appropriate items to the Nurse Manager/Director of Nursing. Additionally, the Patient Care Coordinators support organizational quality initiatives and throughput goals as well as completion of required daily reports and checklists.

Responsibilities
  • Problem solving, flexibility, interpersonal communication skills and the ability to remain calm under high levels of stress
  • Ability to comply with all safety and health standards, and all rules, regulations, and orders which are applicable to the individual's own position, actions, and conduct.
  • Demonstrates clear and concise verbal and written communication skills.
  • Able to perform multiple tasks at once in an organized manner.
  • Collaborates with nursing leadership to ensure resources are available to perform patient care.
  • A model for service excellence with outstanding communication and feedback skills
  • Ability to effectively function in all departmental assignments
Qualifications

Required:

  • Current North Carolina RN licensure (or compact state)
  • Minimum two (2) years patient care experience

Preferred:

  • Bachelor of Nursing
  • Specialty Certification
  • Experience working as a charge nurse in an acute care setting

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995

View All FirstHealth Jobs

Apply