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Resolution Associate Jobs in Virginia (NOW HIRING)

System One

Accounting Associate

Lynchburg, VA · On-site

Accounting Associate Location: Lynchburg, VA Type: Contract 6 month- with potential for extension ... Good problem identification and resolution skills * Exhibits questioning attitude and practices ...

System One

Accounting Associate

Lynchburg, VA · On-site

Accounting Associate Location: Lynchburg, VA Type: Contract 6 month- with potential for extension ... Good problem identification and resolution skills * Exhibits questioning attitude and practices ...

System One

Accounting Associate

Lynchburg, VA · On-site

Accounting Associate Location: Lynchburg, VA Type: Contract 6 month- with potential for extension ... Good problem identification and resolution skills * Exhibits questioning attitude and practices ...

System One

Accounting Associate

Lynchburg, VA · On-site

Accounting Associate Location: Lynchburg, VA Type: Contract 6 month- with potential for extension ... Good problem identification and resolution skills * Exhibits questioning attitude and practices ...

Express

Sales Associate

Norfolk, VA · On-site

$13.50 - $18.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Fredericksburg, VA · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Arlington, VA · On-site

$16 - $21.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Sterling, VA · On-site

$14.25 - $19.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Sterling, VA · On-site

$14.25 - $19.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express & Bonobos

Sales Associate

Fredericksburg, VA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Mclean, VA · On-site

$14.25 - $19.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Williamsburg, VA · On-site

$12.75 - $17.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Norfolk, VA · On-site

$12 - $16.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Fairfax, VA · On-site

$14.25 - $19.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Williamsburg, VA · On-site

$12.75 - $17.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express & Bonobos

Sales Associate

Fredericksburg, VA · On-site

$13.75 - $18.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

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Resolution Associate information

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What are the most commonly searched types of Resolution jobs in Virginia?

The most popular types of Resolution jobs in Virginia are:

What cities in Virginia are hiring for Resolution Associate jobs?

Cities in Virginia with the most Resolution Associate job openings:

Accounting Associate

Lynchburg, VA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Job Title: Accounting Associate Location: Lynchburg, VA Type: Contract 6 month- with potential for extension Work Model: Onsite – onsite Hours: 40.0

Overview System One is hiring an Accounting Associate for our Accounts Payable team. Must be local to the Lynchburg, VA area.

Responsibilities

  • Process a high-volume variety of complex invoices, ensuring a 3-way match against purchase orders and confirming correct coding.
  • Interface with internal customers and external vendors to ensure accurate and timely payment of invoices and reconciliation of accounts.
  • Generate monthly accruals and support efforts for internal/external audit requirements.
  • Process and audit complex vendor invoices for payment and coordinate vendor and Project Manager inquiries.
  • Support Treasury administration activities, including preparation of manual wires.
  • Maintain records for audit and historical purposes, and identify deviations from financial policies.
  • Perform data entry, intermediate accounting activities, and ensure compliance with safety rules.
Requirements
  • High School diploma or equivalent education
  • Minimum of 2 years of related experience
  • Knowledge of accounting procedures and terminology such as accounts payable, receivable, general ledger, and financial reporting
  • Good communication skills to comprehend, follow direction, and convey data
  • Ability to develop and maintain good interpersonal relationships and work collaboratively within a team environment
  • Good problem identification and resolution skills
  • Exhibits questioning attitude and practices self-checking
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #161-Managed Staffing Charlotte

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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