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Resolution Associate Jobs in Virginia (NOW HIRING)

eTeam

Warehouse Associate

Portsmouth, VA · On-site

$17 - $17.85/hr

Warehouse Associate Location: Portsmouth, VA Shift Schedule: 10:00 AM - 6:30 PM Duration: 5 Months ... Elevate inventory discrepancies to inventory control or management for resolution. * Effectively ...

Hire Talent

Warehouse Associate

Portsmouth, VA · On-site

$15.75 - $18.50/hr

Warehouse Associate Duration: Initial duration 4 months, with a possibility of extension up to 6 ... Elevate inventory discrepancies to inventory control or management for resolution. * Work ...

Axelon

Warehouse Associate

Portsmouth, VA · On-site

$17.85/hr

Warehouse Associate Location: Portsmouth, VA Shift: M - F 10:00 AM - 6:30 PM Pay Rate: $17.85 per ... Identify and report inventory discrepancies to Inventory Control or Management for resolution.

Rivers Casino

Associate Counsel

Portsmouth, VA · On-site

$140K/yr

The Associate Counsel provides legal support and advisory services to the legal department at ... resolution of claims. * Act as the primary liaison between Rivers Casino Portsmouth and third-party ...

Cynet Systems

Warehouse Associate

Portsmouth, VA · On-site

$12.85 - $17.85/hr

Warehouse Associate Pay Range: $12.85hr - $17.85hr Requirement/Must Have: * High School Diploma or ... Elevate inventory discrepancies to inventory control or management for resolution. * Effectively ...

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Resolution Associate information

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, you typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience in customer service or dispute resolution. Entry-level roles often require familiarity with case management software and the ability to handle sensitive information. Gaining relevant certifications or training in conflict resolution can improve job prospects.

What are the most commonly searched types of Resolution jobs in Virginia?

The most popular types of Resolution jobs in Virginia are:

What cities in Virginia are hiring for Resolution Associate jobs?

Cities in Virginia with the most Resolution Associate job openings:

Insurance Defense Litigation Associate- 3660078

Richmond, VA • Hybrid

AMS Staffing, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about AMS Staffing, Inc.external

$95K - $115K/yr

Full-time

Posted 20 days ago

Job description

Job Title: Insurance Defense Litigation Associate

Location: Roanoke, VA

Salary/Payrate: $95K-$115K DOE

Work Environment: Hybrid

Term: Fulltime

Bachelor's degree required: Yes (J.D. Required)

Referral Fee: AMS will pay $500 should the person you refer gets hired.


Job Description:

A well-established Virginia law firm is seeking an Insurance Defense Litigation Associate with 2–4 years of experience to join its Roanoke office. This is an excellent opportunity for an attorney looking to further develop their litigation experience while representing insurers, businesses, and other clients in a sophisticated defense practice.

The ideal candidate will have experience handling insurance defense, workers' compensation defense, property insurance defense, or related civil litigation matters and be comfortable managing cases through various stages of litigation.



Responsibilities:

  • Represent insurance carriers, businesses, and other clients in civil litigation and insurance defense matters.
  • Handle matters involving general insurance defense, workers' compensation, property insurance claims, and related litigation.
  • Manage cases through discovery, motions practice, settlement negotiations, and trial preparation.
  • Draft pleadings, motions, briefs, discovery requests and responses, and other litigation documents.
  • Take and defend depositions of parties, witnesses, and experts.
  • Conduct legal research and prepare case evaluations and litigation strategies.
  • Attend hearings, mediations, depositions, and court proceedings.
  • Communicate with clients and insurance carriers regarding case strategy, exposure, and resolution.
  • Negotiate settlements and participate in alternative dispute resolution.
  • Manage deadlines, case files, and client reporting requirements.
  • Meet the firm's 1,850 annual billable-hour requirement.


Qualifications/Requirements:

  • 2–4 years of civil litigation experience, preferably involving insurance defense.
  • Experience in insurance defense, workers' compensation defense, property insurance defense, general liability, or personal injury defense.
  • Experience drafting pleadings, motions, discovery, and substantive legal correspondence.
  • Deposition experience strongly preferred.
  • Strong legal research, writing, analytical, and advocacy skills.
  • Ability to independently manage an active litigation caseload while collaborating with partners and other attorneys.
  • Strong communication and client-service skills.
  • Active Virginia Bar license required.
  • J.D. from an accredited law school.