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Resolution Associate Jobs in Ohio (NOW HIRING)

Cardinal Health

Warehouse Associate

Walton Hills, OH · On-site

$14.75 - $17.50/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. * Perform all job duties in accordance with OSHA standards ...

Cardinal Health

Warehouse Associate

Walton Hills, OH · On-site

$19.08/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. * Perform all job duties in accordance with OSHA standards ...

Cardinal Health, Inc.

Warehouse Associate

Walton Hills, OH · On-site

$14.75 - $17.50/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. * Perform all job duties in accordance with OSHA standards ...

Cardinal Health

Warehouse Associate

Walton Hills, OH

$14.75 - $17.50/hr

Work on routine assignments that require problem resolution. * Participate in associate meetings and communicate any concerns to management. * Perform all job duties in accordance with OSHA standards ...

Express & Bonobos

Sales Associate

Sunbury, OH

$13 - $17.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Sunbury, OH

$13 - $17.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express & Bonobos

Sales Associate

Canton, OH

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Canton, OH · On-site

$13 - $17.75/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Sunbury, OH · On-site

$13 - $17.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Canton, OH · On-site

$13 - $17.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Canton, OH

$13 - $17.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Cardinal Health

Warehouse Associate

Walton Hills, OH

$14.75 - $17.50/hr

Work on routine assignments that require problem resolution. Participate in associate meetings and communicate any concerns to management. Perform all job duties in accordance with OSHA standards and ...

Express

Sales Associate

Columbus, OH

$13.25 - $17.75/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

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Resolution Associate information

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Ohio? The most popular types of Resolution jobs in Ohio are:
What are popular job titles related to Resolution Associate jobs in Ohio? For Resolution Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Ohio look for? The top searched job categories for Resolution Associate jobs in Ohio are:
What cities in Ohio are hiring for Resolution Associate jobs? Cities in Ohio with the most Resolution Associate job openings:
Resolution Associate jobs near you

Warehouse Associate

Cardinal Health

Walton Hills, OH • On-site

$14.75 - $17.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 337 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

Anticipated hourly range: $19.08 per hour - $21.94 per hour based on experience
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
Application window anticipated to close: 08/15/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Shift Details
  • 11 AM start (until work is completed)
  • *Effective mid-September, this shift will change to a 2 PM start time
  • Monday - Friday
  • Mandatory Overtime
  • $1000 New-Hire Sign-On Bonus
Qualifications
We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day!
  • Must be able to work overtime with little to no advance notice.
  • Frequently lift up to 50 pounds.
  • Ability to bend, reach, stoop, lift and stand for entire shift.
  • Comfort working with heights 30-40 feet regularly.
  • High School diploma, GED or equivalent, or equivalent work experience, preferred.
  • Previous material handling equipment experience (PIT) preferred.
  • Radio frequency (RF) scanner and/or voice to pick experience highly preferred.
  • Ability to follow direction and change priorities while working independently or as a member of a team.
  • Aptitude to work in a fast-paced warehouse environment while meeting hourly established performance standards.
  • Good verbal and written communication skills.
  • Willingness to learn and rotate into various areas of the warehouse.
  • Adhere to site safety regulations including wearing required personal protective equipment such as steel toed safety shoes, and material handling equipment safety harness; accountable to Cardinal Health's EHS as well as QRA policies and procedures.
Responsibilities
  • Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading, and preparing orders for shipment.
  • Pick large case items with material handling equipment or pick small unit of measure items and place on designated cart.
  • Cross-train in multiple areas of the warehouse and participate in projects as needed.
  • Utilize Warehouse Management System (WMS) to check in and/or send out products.
  • Drive material handling equipment as required by job duty. Example equipment in the facility may include order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider.
  • Complete housekeeping and inventory control tasks and maintain a clean and safe work environment.
  • Work on routine assignments that require problem resolution.
  • Participate in associate meetings and communicate any concerns to management.
  • Perform all job duties in accordance with OSHA standards and adhere to all policies, rules, regulations, and procedures set by the organization.
Job Summary
  • The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. Inbound positions receive products into the facility and outbound ships products to customers.
What is expected of you and others at this level
  • Applies acquired knowledge and skills to complete standard tasks
  • Readily learns and applies new information and methods to work in assigned area
  • Maintains appropriate licenses, training and certifications
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Adheres to all quality guidelines
  • Works under moderate degree of supervision
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor
What Warehouse Operations contributes to Cardinal Health
  • Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand and supply.
  • Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of products. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here

What Cardinal Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

Social media

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