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Tax Resolution Sales Jobs in Ohio (NOW HIRING)

EDIS Group

Billing Clerk

Sharonville, OH · On-site

$16.75 - $21.50/hr

Apply correct pricing, discounts, and sales tax based on customer terms, exemption certificates ... Discrepancy Resolution & Customer Support * Research and resolve billing discrepancies by working ...

New

sauder

Customer Service Specialist

Stryker, OH · On-site

$15.50 - $20.50/hr

Conflict resolution skills are desired. * Ability to function within a team concept and demonstrate ... Knowledge of sales tax is a plus. Key Attributes Required: * If you are a customer-oriented ...

LexisNexis

Operations Escalation Specialist

Dayton, OH · On-site

$53K - $89K/yr

Drive resolution of billing issues with the Sales and SSA teams * Assist Sales and SSAs in billing ... Ability to collaborate effectively with Sales, SSAs, Credit Management, Customer Accounting, Tax ...

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All JobsTax Resolution Sales JobsTax Resolution Sales Jobs in Ohio

Tax Resolution Sales information

See Ohio salary details

$10.5K

$61K

$94.1K

How much do tax resolution sales jobs pay per year?

As of Sep 3, 2026, the average yearly pay for tax resolution sales in Ohio is $61,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $73,700.00 per year, depending on experience, location, and employer.

What is tax resolution sales?

Tax resolution sales is a specialized profession where individuals help clients who owe back taxes to the IRS or state tax authorities find solutions to their tax problems. Sales representatives in this field consult with clients, assess their financial situations, and recommend services such as installment agreements, offers in compromise, or penalty abatements. They act as the first point of contact, educating clients on their options and guiding them through the process of resolving their tax debt. The role often involves significant communication skills, empathy, and knowledge of tax resolution procedures.

What are the key skills and qualifications needed to thrive as a tax resolution sales professional?

To thrive in Tax Resolution Sales, you need a solid understanding of tax laws, sales strategies, and client qualification, often supported by experience in financial services or tax-related roles. Familiarity with CRM software, lead management systems, and basic tax resolution tools is typically required. Outstanding communication, active listening, and negotiation skills help build trust with clients facing financial stress. These abilities ensure you can effectively identify client needs, present solutions, and close sales in a complex, highly regulated industry.

What are some common challenges faced in a tax resolution sales role, and how can I prepare to overcome them?

One common challenge in Tax Resolution Sales is building trust with clients who may be stressed or skeptical due to their tax issues. You'll need strong communication and empathy skills to reassure clients and explain complex tax solutions in simple terms. Additionally, staying up to date with IRS regulations and tax laws is crucial for providing accurate information. Collaborating closely with tax professionals and case managers is also essential to ensure clients receive the best service and to help close sales effectively. Proactively learning about tax resolution products and sharpening your consultative sales approach will help you succeed in this role.

What is the difference between Tax Resolution Sales vs Tax Resolution Specialist?

AspectTax Resolution SalesTax Resolution Specialist
CredentialsSales certifications, tax industry knowledgeEnrolled Agent, CPA, or tax law certifications
Work EnvironmentSales offices, client meetings, remote salesTax offices, client consultations, compliance work
Employer & Industry UsageTax resolution firms, financial servicesTax firms, accounting firms, IRS representation
Search & Comparison IntentSales roles, client acquisition in tax resolutionTax resolution services, client case work

While both roles are involved in tax resolution, the Tax Resolution Sales focuses on acquiring clients and promoting services, often requiring sales skills and industry knowledge. The Tax Resolution Specialist handles the technical aspects of resolving tax issues, requiring relevant certifications and expertise. Understanding these differences helps job seekers and employers target the right skills and responsibilities in the tax resolution industry.

What are popular job titles related to Tax Resolution Sales jobs in Ohio?

For Tax Resolution Sales jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Tax Resolution Sales jobs in Ohio look for?

The top searched job categories for Tax Resolution Sales jobs in Ohio are:

Tax Resolution Sales jobs near you
Infographic showing various Tax Resolution Sales job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $61,044 per year, or $29.3 per hour.

Customer Service & Inside Sales Coordinator

Snap-on Inc

Willoughby, OH

$60K - $70K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

293rd of 495 rated machine equipment manufacturers

Job description

The Customer Service & Inside Sales Coordinator serves as the primary point of contact for inbound customer inquiries while providing techincal support to both customers and the outside sales team. This role combines technical expertise, sales coordination and operational execution to ensure accurate information, efficient order processing and effective support of sales opportunities.


  • Answer incoming phone calls and respond to customer inquiries in a professional and timely manner 
  • Provide technical guidance on torque tools, equipment, and applications
  • Deliver internal technical support to the outside sales team, assisting with product selection, applications, and specifications
  • Identify customer needs and recommend appropriate products or solutions
  • Generate and manage customer quotations
  • Check inventory levels and communicate accurate lead times to customers and sales team members
  • Enter and process customer orders accurately and efficiently
  • Create and maintain customer records, including adding new customers into the system
  • Request, collect, and maintain tax exemption certificates and related documentation
  • Route inquires to the correct internal departments (service, calibration, engineering, etc.) when needed
  • Qualify sales opportunities and direct them to the appropriate outside sales representative
  • Support the outside sales team with lead generation and follow-up activities
  • Manage demo tool inventory including tracking, coordinating transfers, and ensuring availability for sales use
  • Maintain accurate records of customer interactions, orders, and opportunities in CRM/ERP systems
  • Assist with order tracking, issue resolution, and basic troubleshooting
  • Stay up to date on product knowledge, industry standards, and company offerings

  • Technical aptitude or experience with industrial tools
  • Strong communication and customer service skills
  • Ability to clearly explain technical concepts to both customers and internal sales teams
  • Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment
  • Experience in inside sales, customer support, or technical service preferred
  • Proficiency with CRM/ERP systems and Microsoft Office

Preferred Experience

  • Background in industrial/mechanical equipment
  • Experience working in a manufacturing, industrial distribution or tool environment
  • Familiarity with calibration, torque specifications, or fastening applications

Key Competencies

  • Technical problem-solving and application support
  • Customer-focused mindset
  • Strong collaboration with internal and external sales teams
  • Time management and prioritization
  • Attention to detail and process accuracy

Work Environment

  • Office based role with frequent phone and computer use
  • High interaction with customers, outside sales, service, and engineering teams

Salary range $60,000-$70,000 depending on experience.

Norbar Torque Tools offers 100% paid medical insurance and a company-funded HSA. Paid vacation, sick days, paid holidays, and a 401K plan are also part of the package we provide.

Snap-on is an Equal Opportunity Employer,minority/female/disabled/veteran

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