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Tax Resolution Sales Jobs in Ohio (NOW HIRING)

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Tax Resolution Sales information

See Ohio salary details

$10.5K

$61K

$94.1K

How much do tax resolution sales jobs pay per year?

As of Aug 22, 2026, the average yearly pay for tax resolution sales in Ohio is $61,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $73,700.00 per year, depending on experience, location, and employer.

What is tax resolution sales?

Tax resolution sales is a specialized profession where individuals help clients who owe back taxes to the IRS or state tax authorities find solutions to their tax problems. Sales representatives in this field consult with clients, assess their financial situations, and recommend services such as installment agreements, offers in compromise, or penalty abatements. They act as the first point of contact, educating clients on their options and guiding them through the process of resolving their tax debt. The role often involves significant communication skills, empathy, and knowledge of tax resolution procedures.

What are the key skills and qualifications needed to thrive as a tax resolution sales professional?

To thrive in Tax Resolution Sales, you need a solid understanding of tax laws, sales strategies, and client qualification, often supported by experience in financial services or tax-related roles. Familiarity with CRM software, lead management systems, and basic tax resolution tools is typically required. Outstanding communication, active listening, and negotiation skills help build trust with clients facing financial stress. These abilities ensure you can effectively identify client needs, present solutions, and close sales in a complex, highly regulated industry.

What are some common challenges faced in a tax resolution sales role, and how can I prepare to overcome them?

One common challenge in Tax Resolution Sales is building trust with clients who may be stressed or skeptical due to their tax issues. You'll need strong communication and empathy skills to reassure clients and explain complex tax solutions in simple terms. Additionally, staying up to date with IRS regulations and tax laws is crucial for providing accurate information. Collaborating closely with tax professionals and case managers is also essential to ensure clients receive the best service and to help close sales effectively. Proactively learning about tax resolution products and sharpening your consultative sales approach will help you succeed in this role.

What is the difference between Tax Resolution Sales vs Tax Resolution Specialist?

AspectTax Resolution SalesTax Resolution Specialist
CredentialsSales certifications, tax industry knowledgeEnrolled Agent, CPA, or tax law certifications
Work EnvironmentSales offices, client meetings, remote salesTax offices, client consultations, compliance work
Employer & Industry UsageTax resolution firms, financial servicesTax firms, accounting firms, IRS representation
Search & Comparison IntentSales roles, client acquisition in tax resolutionTax resolution services, client case work

While both roles are involved in tax resolution, the Tax Resolution Sales focuses on acquiring clients and promoting services, often requiring sales skills and industry knowledge. The Tax Resolution Specialist handles the technical aspects of resolving tax issues, requiring relevant certifications and expertise. Understanding these differences helps job seekers and employers target the right skills and responsibilities in the tax resolution industry.

What are popular job titles related to Tax Resolution Sales jobs in Ohio?

For Tax Resolution Sales jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Tax Resolution Sales jobs in Ohio look for?

The top searched job categories for Tax Resolution Sales jobs in Ohio are:

Infographic showing various Tax Resolution Sales job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $61,044 per year, or $29.3 per hour.

Cleves - Entry Level Tax Preparer

Jackson Hewitt

Cleves, OH • On-site

$14/hr

Part-time

Re-posted 26 days ago


Jackson Hewitt rating

4.9

Company rating: 4.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

149th of 151 rated financial services


Job description

As a Seasonal Tax Associate (Entry Level Tax Preparer), you will be responsible for providing guidance, explaining, preparing, and completing accurately tax-related forms for clients, including multiyear, multistate, year-end tax forms and provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.Pay range is $14-$15/hr.

Flexible Schedules Available:

  • Day shift
  • Night shift
  • Weekends
  • Weekdays
  • Full-time or Part-time

Are you:

  • Looking to learn a new career and break into the tax industry?
  • Someone with gaps in their work history or is looking to boost their skills and resume?
  • Someone who is looking to get back into the workforce?
  • New to the workforce or with limited experience/education and a willingness to learn?
  • Retired and want to continue to make an impact?
  • Someone without a college diploma? No problem!
  • A Veteran or military personnel transitioning to civilian life?
  • A military spouse, dependent, or caregiver seeking a seasonal opportunity?
  • A recent college graduate or current college student?
  • A stay-at-home parent who needs a flexible work schedule?
  • A gig worker or looking to add a second income?
  • Bilingual? Bilingual candidates are highly encouraged to apply!

What youll do here:

  • Conduct face-to-face tax interviews with clients.
  • Prepare complete and accurate tax returns.
  • Generate business growth, increase client retention, and offer additional products and services.
  • Provide clients with IRS audit support.
  • Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
  • Collection and processing of clients payments while ensuring timely deposits.
  • Marketing and business generation efforts.
  • Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
  • Answer client calls via our national call center routing system.
  • Answer questions and provide future tax planning to clients.
  • Resolve client complaints or refers situations to supervisor (as appropriate) for resolution.
  • Support office priorities through teamwork and collaboration.

Skills youll bring for success:

  • Passion for providing extraordinary customer service.
  • Excellent communication and interpersonal skills.
  • Experience working in a fast-paced environment.
  • Basic knowledge of computer functions and math.
  • Sales and/or marketing experience.
  • Experience in accounting, finance, retail, bookkeeping or tax preferred.
  • Bachelors degree in accounting or related field a plus!
  • PTIN Certification: Yes

What Jackson Hewitt employees say

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About Jackson Hewitt

Sourced by ZipRecruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Industry

Finance and insurance and accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

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