ZipRecruiter

Log In

1

Tax Resolution Sales Jobs in Ohio (NOW HIRING)

RELX Group plc

Operations Escalation Specialist

Dayton, OH · On-site

$53K - $89K/yr

Drive resolution of billing issues with the Sales and SSA teams * Assist Sales and SSAs in billing ... Ability to collaborate effectively with Sales, SSAs, Credit Management, Customer Accounting, Tax ...

Huntington

Equipment Finance Sales Coordinator II

Columbus, OH · On-site +1

$18 - $24.75/hr

... tax; and internal transaction parameters. * Responsible for ensuring ownership interest in the ... Identify core contractual issues and suggest resolution while maintaining adherence to credit ...

Ryder

Rental Sales Management Trainee

Cleveland, OH · On-site

$53K/yr

One (1) year or more customer service with issues resolution experience preferred * Must be ... leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal ...

The Piada Group

Accounting Coordinator II

Columbus, OH · On-site

$48K - $62K/yr

This role also supports recurring accounting activities, including employee expenses, sales tax ... resolution. This position requires regular interaction with restaurant operations, vendors ...

The Piada Group

Accounting Coordinator II

Columbus, OH · Hybrid

$48K - $62K/yr

This role also supports recurring accounting activities, including employee expenses, sales tax ... resolution. This position requires regular interaction with restaurant operations, vendors ...

The Piada Group

Accounting Coordinator II

Columbus, OH · Hybrid

$48K - $62K/yr

This role also supports recurring accounting activities, including employee expenses, sales tax ... resolution. This position requires regular interaction with restaurant operations, vendors ...

The Piada Group

Accounting Coordinator II

Columbus, OH · Hybrid

$48K - $62K/yr

This role also supports recurring accounting activities, including employee expenses, sales tax ... resolution. This position requires regular interaction with restaurant operations, vendors ...

previous pagenext page

Showing results 21-40

All JobsTax Resolution Sales JobsTax Resolution Sales Jobs in Ohio

Tax Resolution Sales information

See Ohio salary details

$10.5K

$61K

$94.1K

How much do tax resolution sales jobs pay per year?

As of Aug 30, 2026, the average yearly pay for tax resolution sales in Ohio is $61,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $73,700.00 per year, depending on experience, location, and employer.

What is tax resolution sales?

Tax resolution sales is a specialized profession where individuals help clients who owe back taxes to the IRS or state tax authorities find solutions to their tax problems. Sales representatives in this field consult with clients, assess their financial situations, and recommend services such as installment agreements, offers in compromise, or penalty abatements. They act as the first point of contact, educating clients on their options and guiding them through the process of resolving their tax debt. The role often involves significant communication skills, empathy, and knowledge of tax resolution procedures.

What are the key skills and qualifications needed to thrive as a tax resolution sales professional?

To thrive in Tax Resolution Sales, you need a solid understanding of tax laws, sales strategies, and client qualification, often supported by experience in financial services or tax-related roles. Familiarity with CRM software, lead management systems, and basic tax resolution tools is typically required. Outstanding communication, active listening, and negotiation skills help build trust with clients facing financial stress. These abilities ensure you can effectively identify client needs, present solutions, and close sales in a complex, highly regulated industry.

What are some common challenges faced in a tax resolution sales role, and how can I prepare to overcome them?

One common challenge in Tax Resolution Sales is building trust with clients who may be stressed or skeptical due to their tax issues. You'll need strong communication and empathy skills to reassure clients and explain complex tax solutions in simple terms. Additionally, staying up to date with IRS regulations and tax laws is crucial for providing accurate information. Collaborating closely with tax professionals and case managers is also essential to ensure clients receive the best service and to help close sales effectively. Proactively learning about tax resolution products and sharpening your consultative sales approach will help you succeed in this role.

What is the difference between Tax Resolution Sales vs Tax Resolution Specialist?

AspectTax Resolution SalesTax Resolution Specialist
CredentialsSales certifications, tax industry knowledgeEnrolled Agent, CPA, or tax law certifications
Work EnvironmentSales offices, client meetings, remote salesTax offices, client consultations, compliance work
Employer & Industry UsageTax resolution firms, financial servicesTax firms, accounting firms, IRS representation
Search & Comparison IntentSales roles, client acquisition in tax resolutionTax resolution services, client case work

While both roles are involved in tax resolution, the Tax Resolution Sales focuses on acquiring clients and promoting services, often requiring sales skills and industry knowledge. The Tax Resolution Specialist handles the technical aspects of resolving tax issues, requiring relevant certifications and expertise. Understanding these differences helps job seekers and employers target the right skills and responsibilities in the tax resolution industry.

What are popular job titles related to Tax Resolution Sales jobs in Ohio?

For Tax Resolution Sales jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Tax Resolution Sales jobs in Ohio look for?

The top searched job categories for Tax Resolution Sales jobs in Ohio are:

Tax Resolution Sales jobs near you
Infographic showing various Tax Resolution Sales job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $61,044 per year, or $29.3 per hour.

Operations Escalation Specialist

Dayton, OH • On-site

RELX Group plc
Technology, Communication and Media • 10K+ employees
Learn more about RELX Group plcexternal

$53K - $89K/yr

Full-time

Posted 6 days ago

Job description

  • Are you passionate about resolving complex billing issues and delivering outstanding customer experiences?
    Do you enjoy collaborating across teams to remove barriers, improve processes, and support business success?
    About our Team
    LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
    About the Role
    The Operations Escalation Specialist plays a key role in driving the timely resolution of customer billing issues, outstanding payment concerns, and dispute management activities. Working closely with Sales, SSAs, customers, and internal operational teams, this role helps remove barriers to payment, improve collections outcomes, and enhance the customer experience. The position requires strong organization, problem-solving skills, and the ability to manage complex billing matters across multiple systems and stakeholders.
    Responsibilities
  • Lead and manage activities within the segment to collect on outstanding customer payments and billing related issues
  • Drive resolution of billing issues with the Sales and SSA teams
  • Assist Sales and SSAs in billing issue resolution (e.g. Missing PO, incorrect billing,...)
  • Communicate with customers where necessary to expedite invoice setup and correction
  • Utilize NPSO & Aging debts balances lists from Credit Management to prioritize
  • Lead NPSO campaign lists & processes within the segment
  • Focus on Large Corp Legal aging debt to resolve outstanding payment issues
  • Manage Dispute Management Tool (DMT) tickets ensuring resolution within SLA
  • Requirements
  • Experience managing billing issues, payment concerns, disputes, or collections-related activities
  • Ability to collaborate effectively with Sales, SSAs, Credit Management, Customer Accounting, Tax, and other operational teams
  • Strong customer communication and stakeholder management skills
  • Excellent organizational skills with the ability to prioritize multiple activities and deadlines
  • Experience working with case management, ticketing, or dispute management systems
  • Analytical approach to reviewing aging debt balances and prioritizing resolution efforts
  • Ability to identify process improvement opportunities and drive continuous improvement initiatives
  • Proficiency working across multiple business systems and tools to resolve customer issues
  • Work in a Way That Works for You
    We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
    Working Pattern
    Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
    About the Business
    LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
U.S. National Base Pay Range: $53,900 - $89,800. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.

Apply