ZipRecruiter

Log In

1

Resolution Coordinator Jobs in Ohio (NOW HIRING)

ACO

HR Coordinator

Mentor, OH · On-site

$18.75 - $24.50/hr

Administration of ongoing information and training to develop employees and provide support and problem resolution * Coordinates distribution/communication of projects including but not limited to ...

ACO Passavant GmbH

HR Coordinator

Mentor, OH · On-site

$18.75 - $24.50/hr

Administration of ongoing information and training to develop employees and provide support and problem resolution * Coordinates distribution/communication of projects including but not limited to ...

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · Hybrid

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

New

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

New

Duke Energy

Program Coordinator

Cincinnati, OH · On-site

The Program Coordinator is accountable for the annual delivery of assigned non-engineered Routine ... Working knowledge of ARC failure prevention and resolution techniques * Previous experience with ...

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · On-site

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

New

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · Hybrid

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

New

Premier Health

ONE CALL RESOLUTION TEAM LEAD

Dayton, OH · Hybrid

MUST RESIDE WITHIN 50 MILES OF OFFICE The One Call Resolution Team Lead (OCRTL) supports the PHP mission, vision, and values through resolution of the patient's account balance and coordinating pre ...

New

next page

Showing results 1-20

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Ohio

Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Ohio?

The most popular types of Resolution jobs in Ohio are:

What are popular job titles related to Resolution Coordinator jobs in Ohio?

For Resolution Coordinator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Ohio look for?

The top searched job categories for Resolution Coordinator jobs in Ohio are:

What cities in Ohio are hiring for Resolution Coordinator jobs?

Cities in Ohio with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Operations Coordinator - Production Planning

Ross Environmental Services, Inc.

Grafton, OH • On-site

Full-time

Posted 26 days ago

Job description

Key Responsibilities/Essential Job Functions

Shipment Discrepancy Management

  • Manages the facility quantity discrepancy process, ensuring timely and compliant resolution.
  • Coordinates discrepancy investigations with customers and internal departments.
  • Maintains discrepancy records, receipt maintenance, and manifest validation systems.
  • Monitors discrepancy trends and recommends process improvements to reduce recurring issues.

Customer Service

  • Serves as primary customer contact for quantity discrepancies.
  • Builds positive customer relationships through timely communication and resolution.
  • Provides technical support regarding shipment documentation and discrepancy resolution.

Production Planning Support

  • Supports Production Planning through operational reporting, inventory tracking, setup planning, and recordkeeping compliance requirements.
  • Ensures records comply with company procedures, permit requirements, and applicable environmental regulations.
  • Assigns billing codes to waste receipts and coordinates with Accounts Receivable for invoicing.
  • Manage bulk weight ticket process with internal departments.
  • Coordinates Ross palletization requirements for incoming shipments.
  • Assists with creation of shipper packets for receiving.
  • Works with Optimization department regarding hold area inventory management.

Regulatory Compliance & Documentation

  • Creates, review, and maintain documentation supporting shipment receipt and discrepancy resolution.
  • Maintain electronic and physical document management systems for Production Planning.
  • Supports regulatory inspections and internal audits through accurate documentation.

Data Analysis & Continuous Improvement

  • Assists with procedure development and implementation.
  • Supports continuous improvement initiatives to improve safety, compliance, customer satisfaction, and operational efficiency.

Additional Responsibilities

  • Participates in Receiving Department on-call rotation.
  • Cross-trains in Receiving, QAQC, Production Planning, and other operational functions.
  • Supports ISO 14001 and ISO 45001 Management Systems.
  • Performs other duties as assigned.
Minimum Qualifications
  • Bachelor’s degree or higher is preferred, equivalent experience will be considered.
  • Working knowledge of DOT, OSHA, RCRA and EPA regulations is required.
  • Position requires customer contact. Must possess excellent interpersonal, written and verbal communications skills.
  • Must be highly organized, analytical, and able to problem solve to meet business objectives.
  • Must be willing to work additional hours or off-hours as required to meet business objectives.
  • Must be proficient in MS Office.
  • Work is performed indoors, as well as outdoors, in plant environment.
  • Physical demands are representative of those that must be met by an associate to successfully perform the essential functions of the job.
  • Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of the job.

Apply