Resolution Coordinator Jobs in Ohio (NOW HIRING)

ACO, Inc. HR Coordinator Position Description

HR COORDINATOR POSITION SUMMARY:

The HR Coordinator is responsible for supporting the Human Resources department in various administrative and operational tasks. This role involves assisting with recruitment, onboarding, employee relations, benefits administration, and compliance with company policies and legal regulations. The HR Coordinator plays a crucial role in ensuring smooth HR operations and providing excellent service to employees and management.

HR COORDINATOR ESSENTIAL DUTIES AND FUNCTIONS:

• Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements.
• Coordinates and/or conducts employee engagement and relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, company events and employee recognition programs
• Conducts exit interviews with employees; communicates findings to management
• Responds to inquiries regarding the organization’s processes, policies, procedures, and programs
• Administration of ongoing information and training to develop employees and provide support and problem resolution
• Coordinates distribution/communication of projects including but not limited to Employee Policy handbook, new employee orientation, policies, 401(k) open enrollment, benefit open enrollment and employee recognition
• Identifies potential employee-relations issues and reports concerns to manager
• Looks into grievance reports and supports HR Manager in claims of harassment or other company policy violations
• Recruits and interviews candidates; provides management with hiring support (position description, market wages, posting strategies)
• Coordinates hiring process, including but not limited to conducting background and reference checks, negotiating salary offers and issuing job confirmation letters and other internal communication
• Improves and adjust communications accordingly to attract qualified candidates through the design and placement of position announcements, advertising, and/or participation in job fairs.
• Assists in administration of company compensation and benefits programs
• Assist with the administration of payroll, garnishments, and unemployment claims
• Handles employment leave processes, Workers Compensation and Family Medical Leave
• Must maintain employment documentation controls having a high level of confidentiality when it comes to identity, medical, and wage information
• Assists with return to work and other accommodation processes

HR COORDINATOR QUALIFICATIONS:

• Associate's degree in human resources, Business Administration, or a related field preferred.
• Minimum of 1-2 years of experience in an HR role or administrative position.
• Knowledge of HR practices, labor laws, and regulations.
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credential or ability to obtain certification within one year of employment is required

HR COORDINATOR SKILLS REQUIRED:

• Strong organizational skills with the ability to manage multiple tasks and priorities
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS software
• Attention to detail and accuracy in data management and reporting
• Ability to maintain confidentiality and handle sensitive information with discretion

HR COORDINATOR COMPETENCIES:

• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Diversity--Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Leadership--Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

HR COORDINATOR PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to sit for extended periods while working at a computer
• Occasionally required to stand, walk, and lift office supplies up to 20 pounds
• Work is performed in a typical office environment with moderate noise levels
• May require occasional travel for recruitment events or training sessions

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.