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Resolution Coordinator Jobs in Ohio (NOW HIRING)

IICRC

Dispatch & Scheduling Coordinator

Medina, OH · On-site

$19 - $22/hr

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and ... Manage customer service issues and resolution * Conduct follow-up customer service calls to ensure ...

Ohio State University

Patient Care Coordinator

Columbus, OH · On-site

$17 - $22.25/hr

... Issue Resolution * Serve as a primary escalation point and patient-facing liaison, addressing ... coordinating follow-up actions to ensure timely and effective outcomes. * Prepare, submit, and ...

Paul Mitchell

Service Desk Coordinator

Twinsburg, OH · On-site

$15.25 - $19.75/hr

Paul Mitchell The School Cleveland is seeking a qualified Service Desk Coordinator to join our ... customer service resolution, teamwork, and beauty product sales. Skills/Competencies Required:

Paul Mitchell

Service Desk Coordinator

Columbus, OH · On-site

Paul Mitchell The School Columbus is seeking a qualified Service Desk Coordinator to join our ... customer service resolution, teamwork, and beauty product sales. Skills/Competencies Required:

Flexjet

Hotel Logistics Coordinator

Cleveland, OH · On-site

$19 - $25.25/hr

The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department ... Excellent oral/written communication and problem resolution skills are required * Successful ...

Flexjet

Hotel Logistics Coordinator

Cleveland, OH · On-site

$19 - $25.25/hr

The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department ... Excellent oral/written communication and problem resolution skills are required * Successful ...

Cirba Solutions US Inc

Shipping Coordinator

Lancaster, OH · On-site

$16.50 - $21/hr

... Resolution * Identify, troubleshoot, and correct issues occurring during inbound or outbound ... Communication & Coordination * Communicate clearly with internal teams to support continuous ...

Panelmatic

Supply Chain Coordinator

Brookfield, OH · On-site

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Maintain accurate records of shortages, corrective actions, and issue resolution activities within ...

Panelmatic

Job Summary: The Supply Chain Coordinator serves as the primary liaison between Production ... Maintain accurate records of shortages, corrective actions, and issue resolution activities within ...

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Resolution Coordinator information

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Ohio? The most popular types of Resolution jobs in Ohio are:
What are popular job titles related to Resolution Coordinator jobs in Ohio? For Resolution Coordinator jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Ohio look for? The top searched job categories for Resolution Coordinator jobs in Ohio are:
What cities in Ohio are hiring for Resolution Coordinator jobs? Cities in Ohio with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Ohio as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Operations Coordinator (Contract)

Blue Star Partners LLC

Columbus, OH • Hybrid

$20 - $25/hr

Full-time, Contractor

Re-posted yesterday

Job description

Job Title: Operations Coordinator

Location: Columbus, OH - Hybrid (Onsite Tuesday-Thursday; Remote Monday & Friday)

Rate: $20 - $25/hr

Employment Type: 6-Month Contract-to-Hire

Exempt Status: Non-Exempt

Position Overview

The Operations Coordinator provides clerical and administrative support to the Gas Operations Integration Center. This role supports operational workflows through accurate data handling, permit coordination, order processing, and customer service activities. The ideal candidate is detail-oriented, organized, and able to work effectively with limited direction in a team-based environment, with the opportunity to convert to a full-time role after the initial contract period.

Key Responsibilities

  • Provide clerical and administrative support to the Gas Operations Integration Center.

  • Prepare work products accurately and in a timely manner.

  • Support permit application, receipt, distribution, communication, and execution processes.

  • Execute and support the One Call process and site readiness activities.

  • Create, update, and execute WMS/DIS order types.

  • Utilize PC applications including Word, Excel, PowerPoint, and email tools to support daily operations.

  • Prepare correspondence and maintain accurate records and documentation.

  • Support office administration and workflow efficiencies.

  • Participate in customer complaint intake and resolution processes.

  • Deliver high-quality internal and external customer service.

  • Collaborate effectively within a cohesive, team-oriented environment.

Required Qualifications

  • High school diploma or equivalent.

  • Strong written and verbal communication skills.

  • Experience using PC applications (Microsoft Word, Excel, PowerPoint).

  • Ability to work effectively within a team environment.

  • Strong interpersonal skills with demonstrated customer service success.

  • Ability to perform duties with limited supervision.

Preferred Qualifications

  • Experience with WMS, DIS, and Lotus Notes.

  • SAP experience preferred, not required.

  • Familiarity with company policies and procedures.

  • Basic understanding of the utility industry.

Work Schedule

  • Hybrid schedule required:

    • Onsite: Tuesday, Wednesday, Thursday

    • Remote: Monday and Friday

Work Authorization

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship.

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