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Resolution Coordinator Jobs in Ohio (NOW HIRING)

Purchasing Coordinator

Sugarcreek, OH · On-site

$26.60 - $30.80/hr

... resolution efforts.* Experience supporting purchasing, order administration, or logistics ... coordination in a fast-paced business environment. * Working knowledge of purchase orders, purchase ...

The project coordinator is responsible for tracking and managing the BIM coordination process ... Conduct and review clash detections regularly; provide issue resolution strategies. * Maintain and ...

The project coordinator is responsible for tracking and managing the BIM coordination process ... Conduct and review clash detections regularly; provide issue resolution strategies. * Maintain and ...

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Job Purpose The Service Coordinator serves as the primary point of contact between customers and their security systems, supporting client needs and ensuring timely resolution of service issues. This ...

Service Coordinator

Hilliard, OH · On-site

$18.75 - $23.75/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Strong issue resolution and problem management abilities, with a focus on customer satisfaction ... Experience in operations coordination, facilities, or property management environments. * Ability ...

Strong issue resolution and problem management abilities, with a focus on customer satisfaction ... Experience in operations coordination, facilities, or property management environments. * Ability ...

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and ... Manage customer service issues and resolution * Conduct follow-up customer service calls to ensure ...

Dispatcher & Scheduling Coordinator SERVPRO ® Team Fosdick is the leading fire, water, and ... Manage customer service issues and resolution * Conduct follow-up customer service calls to ensure ...

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Resolution Coordinator information

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Ohio? The most popular types of Resolution jobs in Ohio are:
What are popular job titles related to Resolution Coordinator jobs in Ohio? For Resolution Coordinator jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Resolution Coordinator jobs? Cities in Ohio with the most Resolution Coordinator job openings:
Infographic showing various Resolution Coordinator job openings in Ohio as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Purchasing Coordinator

Robert Half

Sugarcreek, OH • On-site

$26.60 - $30.80/hr

Temporary

Posted 18 days ago


Job description

We are looking for a detail-oriented Purchasing Coordinator to support order processing, shipping coordination, and invoice administration for a Contract position based in Sugarcreek, Ohio. This role combines purchasing support with logistics follow-through, helping ensure customer orders move accurately from entry through shipment and final documentation. The ideal candidate is comfortable managing multiple transactions at once, working across warehouse and carrier partners, and maintaining accurate records in spreadsheets and business systems.
Responsibilities:
• Track shipment routing activity for key retail orders and follow up on delivery movement to keep distribution timelines on schedule.
• Convert item quantities into pack-based units for accurate order setup within internal order management platforms.
• Prepare and distribute warehouse documents such as pick tickets and shipment labels so fulfillment teams can process outgoing orders correctly.
• Maintain shipping order data in spreadsheets and internal records to support coordination across departments and external partners.
• Process sales invoices, record purchasing transactions, and receive corresponding entries in QuickBooks with careful attention to supporting details.
• Create customer-facing shipping paperwork, including invoices, packing lists, and bills of lading, to ensure complete and accurate outbound documentation.
• Request transportation quotes from third-party logistics providers and compare options to support efficient freight planning.
• Generate advance shipment notices, standardized shipping labels, and shipment manifests with tracking information for customer delivery updates.
• Organize and retain signed freight documents and proof-of-delivery records for audit readiness and shipment verification.
• Research and respond to chargeback issues from customers or retail partners by gathering documentation and supporting dispute resolution efforts.• Experience supporting purchasing, order administration, or logistics coordination in a fast-paced business environment.
• Working knowledge of purchase orders, purchase requisitions, shipping documentation, and freight carrier coordination.
• Proficiency in Microsoft Excel for tracking orders, maintaining shipment records, and managing transactional data.
• Experience using QuickBooks or similar accounting software for invoice entry, purchase order processing, and receiving activities.
• Familiarity with ERP or order management systems, including Dynamics NAV or comparable platforms.
• Strong attention to detail with the ability to manage documentation accurately across multiple orders and shipments.
• Effective communication skills to coordinate with warehouses, carriers, customers, and internal teams.
• Ability to prioritize competing tasks and maintain organized records in a contract-based role.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948