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Residential Program Manager Jobs in Rome, NY (NOW HIRING)

Youth Facility Director 2

Taberg, NY · On-site

$103K - $131K/yr

Duties Description Provide on-site management in accordance with Executive Law, regulations and ... OCFS operated residential programs. OR - NYS Experience - Non-OCFS One year of professional ...

New

Case Manager

Oneida, NY · On-site

$21.57/hr

Liberty Resources is seeking a full-time Residential Case Manager to join our Venture House program About Us: Liberty Resources is a dynamic and growing human services agency that is a great place to ...

Case Manager

Oneida, NY · On-site

$21.57/hr

Liberty Resources is seeking a full-time Residential Case Manager to join our Venture House program About Us: Liberty Resources is a dynamic and growing human services agency that is a great place to ...

Behavior Specialist

Rome, NY · On-site

$71K - $73K/yr

Do you thrive in a collaborative environment where your expertise in behavior management can ... Deliver in-service training and hands-on coaching to staff across residential programs. * Provide ...

Do you thrive in a collaborative environment where your expertise in behavior management can ... Deliver in-service training and hands-on coaching to staff across residential programs. * Provide ...

Behavior Specialist

Rome, NY · On-site

$71K - $73K/yr

Do you thrive in a collaborative environment where your expertise in behavior management can ... Deliver in-service training and hands-on coaching to staff across residential programs. * Provide ...

Behavior Specialist

Rome, NY · On-site

$71K - $73K/yr

Do you thrive in a collaborative environment where your expertise in behavior management can ... Deliver in-service training and hands-on coaching to staff across residential programs. * Provide ...

Behavior Specialist

Utica, NY · On-site

$71K - $73K/yr

Do you thrive in a collaborative environment where your expertise in behavior management can ... Deliver in-service training and hands-on coaching to staff across residential programs. * Provide ...

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Residential Program Manager information

See Rome, NY salary details

$33.6K

$65.1K

$108.4K

How much do residential program manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for residential program manager in Rome, NY is $65,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $65,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Residential Program Managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a Residential Program Manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a Residential Program Manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What Does a Residential Program Manager Do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What job categories do people searching Residential Program Manager jobs in Rome, NY look for? The top searched job categories for Residential Program Manager jobs in Rome, NY are:
What cities near Rome, NY are hiring for Residential Program Manager jobs? Cities near Rome, NY with the most Residential Program Manager job openings:
Infographic showing various Residential Program Manager job openings in Rome, NY as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,100 per year, or $31.3 per hour.
Youth Facility Director 2

Youth Facility Director 2

New York State

Taberg, NY • On-site

$103K - $131K/yr

Full-time

Posted 2 days ago


New York State rating

7.7

Company rating: 7.7 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

26th of 50 rated states


Job description

Duties Description Provide on-site management in accordance with Executive Law, regulations and OCFS policies. Direct the operations of a residential facility for the care, education and counseling of adjudicated juvenile delinquents, Raise the Age (RTA) and court-placed youth. Maintain community relations and serve as a spokesperson in the community and for the Office of Children and Family Services.

Assist in the implementation and monitoring of various OCFS policies and procedures. Supervise rehabilitative, mental health, medical, education and security services for a safe, secure environment. Provide on-call management coverage 24 hours per day, 7 days per week.

Additional duties will be discussed in detail during the interview. Minimum Qualifications One year of experience as a Youth Facility Assistant Director 2, G-23. OR - OCFS Experience One year of professional experience at G-24/M-1 or above; or two years of professional experience at G-23 or above; or three years of experience at G-21 or above; or a satisfactory equivalent combination of the above experience.

Qualifying experience must have been gained in a facility based position, or in a central office position having substantial responsibility for the support of OCFS operated residential programs. OR - NYS Experience - Non-OCFS One year of professional experience at G-26/M-2 above; or two years of professional experience at G-24-/M-1 or above; or three years of professional experience at G-22 or above. Qualifying experience must have been gained in a facility-based position, or in a central office position having substantial responsibility for the support of residential programs.

Two years of the required experience must have included responsibility for the supervision of professional staff. OR Non-State Experience Bachelor's Degree and six years' experience must have been gained in the overall administration of a care/custody facility for adult correctional, juvenile justice, mental health or forensic mental health clientele. Qualifying experience must have been gained in a facility-based position having substantial responsibility for the support of residential programs.

Two years of the required experience must have included responsibility for the supervision of professional staff. Additional Comments Background Investigation Requirements: 1) All prospective employees will be investigated through a Criminal Background Check (CBC), which includes State and federal Criminal History Record Checks. All convictions must be reported; conviction of a felony or misdemeanor, or any falsified or omitted information on the prospective appointee's employment application, may bar appointment or result in removal after appointment.

Each case will be determined on its own merits, consistent with the applicable provisions of State and federal laws, rules, and regulations. Prospective employees will be fingerprinted in order to obtain a record of their criminal history information, and may be required to pay any necessary fees. 2) All prospective employees will be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR).

Prospective employees will be required to pay any necessary fees. 3) For Division of Juvenile Justice and Opportunities for Youth (DJJOY) prospective appointees will be checked against the Staff Exclusion List (SEL) maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s) if applicable.

The Office of Children and Family Services (OCFS) is an equal opportunity employer. OCFS does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status or status as a victim of domestic violence, or other applicable legally protected characteristics. We devote special attention to dismantling racial injustice and recognize that diversity in our workforce is critical to fulfilling our mission.

We are committed to the diversity of our staff, and encourage applicants from marginalized communities to apply. In furtherance of Executive Order 31 and OCFS's mission to have a diverse workforce, all people with disabilities are encouraged to apply. All applicants must be dedicated to working in and sustaining an environment of inclusion that affirms and celebrates the backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff.

Applicants of all backgrounds and experiences are encouraged to self-identify during the application process. Some positions may require additional credentials or a background check to verify your identity.


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