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Residential Program Manager Jobs in Rome, NY (NOW HIRING)

Upstate Caring Partners

Program Manager

Utica, NY · On-site

$71K - $74K/yr

$71,000 - $74,400 annually The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide ...

Upstate Cerebral Palsy

Program Manager

Utica, NY · On-site

$71K - $74K/yr

$71,000 - $74,400 annually The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide ...

Upstate Cerebral Palsy

Program Manager

Utica, NY · On-site

$71K - $74K/yr

$71,000 - $74,400 annually The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide ...

Community options

Program Manager

East Syracuse, NY · On-site

$21/hr

The Program Manager leads a team to provide person-centered care tailored to meet the needs of ... Work in residential programs, day programs, and in the community * Schedule may change due to ...

Community Options

Program Manager

East Syracuse, NY · On-site

$21/hr

The Program Manager leads a team to provide person-centered care tailored to meet the needs of ... Work in residential programs, day programs, and in the community * Schedule may change due to ...

Liberty Resources

Residential Specialist

Oneida, NY · On-site

$20/hr

The program provides Peer Support Services utilizing individuals with a history of lived experience ... managed in the individual's home and community environment. Through the use of the Need Adapted ...

lri

Residential Specialist

Oneida, NY · On-site

$20/hr

The program provides Peer Support Services utilizing individuals with a history of lived experience ... managed in the individual's home and community environment. Through the use of the Need Adapted ...

Helio Health

Program Director

Utica, NY · On-site

$3.0K/wk

... Residential Program . In addition to Helio Health's comprehensive benefits package, Program ... Manages problem resolution and implementation of supervisor approved program modifications.

Helio Health

Program Director

Utica, NY · On-site

$3.0K/wk

... Residential Program . In addition to Helio Health's comprehensive benefits package, Program ... Manages problem resolution and implementation of supervisor approved program modifications.

Upstate Cerebral Palsy

Senior DSP - Residential

Stittville, NY · On-site

$16 - $17.75/hr

Participate in agency activities under the supervision of the Program Manager. * Provides high quality supportive services to ensure that a safe, healthy and welcoming living environment is provided ...

Upstate Cerebral Palsy

Senior DSP - Residential

Rome, NY

$16 - $18/hr

Participate in agency activities under the supervision of the Program Manager. * Provides high quality supportive services to ensure that a safe, healthy and welcoming living environment is provided ...

Upstate Caring Partners

Senior DSP - Residential

Rome, NY · On-site

$16 - $18/hr

Participate in agency activities under the supervision of the Program Manager. * Provides high quality supportive services to ensure that a safe, healthy and welcoming living environment is provided ...

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Residential Program Manager information

See Rome, NY salary details

$33.6K

$65.1K

$108.4K

How much do residential program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for residential program manager in Rome, NY is $65,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $65,300.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What job categories do people searching Residential Program Manager jobs in Rome, NY look for?

The top searched job categories for Residential Program Manager jobs in Rome, NY are:

What cities near Rome, NY are hiring for Residential Program Manager jobs?

Cities near Rome, NY with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,100 per year, or $31.3 per hour.

Program Manager

Upstate Caring Partners

Utica, NY • On-site

$71K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

$71,000 - $74,400 annually 

The Residential Program Manager is responsible to oversee daily operations of multiple residences.  The person in this position will ensure accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, and monitor and provide supervisory oversight to the overall operations of the program.   The person in this position will also participate in Agency activities under the supervision of the program administrator.

Core Responsibilities 

  • Monitor the safety and well being of the individuals and report issues as necessary.
  • Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.
  • Maintain the timely completion of all records and reports.
  • Supervise the daily operations of the residence.
  • Ensure effective communication of daily work information and expectations.
  • Maintain site staffing schedules and coverage. Use agency prescribed staff scheduling system
  • Problem solve daily shift issues and/or conflicts as part of site leadership team.
  • Provide coaching and counseling to DSP staff to enhance individual and team performance.

Qualifications

  • Associates Degree in a related field.
  • 15 credit hours must be completed to qualify for the Program Manager- Residential position.
  • BS/BA in Human Services or related field preferred.
  • Minimum three years’ experience managing a residential program.
  • Valid NYS Driver’s License required.

Benefits

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere.  We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.   

  • Comprehensive Health/Dental/Vision
  • Direct Deposit
  • Flexible Spending Account (FSA)
  • Retirement Plan 403(b)
  • Life Insurance
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO Plans (Sick, Vacation and Employee Leave) 
  • Tuition Reimbursement
  • Service Awards
  • Employee Appreciation Events
  • Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families.  If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.  Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org 

To access a copy of the job description Click Here - Program Manager Residential

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