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Residential Program Manager Jobs in Madison, WI (NOW HIRING)

House Manager

Madison, WI · On-site

$55K - $62K/yr

As a Program Director at Dungarvin , you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as ...

As a Program Director at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as ...

Residential Case Manager

Madison, WI · On-site

$55K - $57K/yr

Experience in residential services, case management, or long-term care ... Knowledge of Wisconsin Medicaid - funded programs, including Family Care and IRIS We understand ...

Performs comprehensive case management services within a substance abuse treatment program for adults which also functions as a community-based residential facility (CBRF), including, if needed ...

Performs comprehensive case management services within a substance abuse treatment program for adults which also functions as a community-based residential facility (CBRF), including, if needed ...

... Program 7 paid holidays annually Key Responsibilities: Operate a residential / recycling collection ... Manage assigned Helper(s) if applicable. Conform in all respects with applicable federal, state ...

Manage your own 40-hour workweek with hours between 9 AM-9 PM, Monday-Saturday. Yes, you get to ... Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally ...

Showing results 21-40

Residential Program Manager information

See Madison, WI salary details

$35.8K

$69.3K

$115.4K

How much do residential program manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for residential program manager in Madison, WI is $69,283.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What cities near Madison, WI are hiring for Residential Program Manager jobs? Cities near Madison, WI with the most Residential Program Manager job openings:
Infographic showing various Residential Program Manager job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,283 per year, or $33.3 per hour.

House Manager

Dungarvin

Madison, WI • On-site

$55K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Dungarvin rating

6.3

Company rating: 6.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers


Job description

Company Description

At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life. 

Company Perks/Benefits:

  • Starting wage: $55,700-$62,300 annual salary based on education level
  • $1,500 retention bonus (applicable to candidates with a bachelor's degree or higher)
  • 401k plan with a 3% employer match after one year of services
  • Company-provided hardware and cell phone stipend
  • Pet insurance
  • PTO that increases with tenure
  • PTO donation program
  • Medical, dental, and vision insurance
  • Free life insurance and free long-term disability insurance 
  • Supplemental insurance, FSA, and HSA
  • Mileage reimbursement
  • Growth and development opportunities
  • Employee referral program
  • Employee Assistance Program
  • Job mobility options within Dungarvin's 17 states of services
  • Discount on your personal Verizon monthly bill, among other national discount programs
Job Description

What You Get to Do:

As a Program Director at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The Program Director is typically responsible for a caseload of approximately 2-4 adult residential program sites, with 1-4 residents per home and 10-12 direct reports per program (depending on the programs). 

The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. This position is a mixture of admin and direct care duties.

Duties include but are not limited to:

  • Oversee all aspects of assigned group homes
  • Develop, maintain, and review ISPs, BSPs, or IPPs
  • Partner with families, case managers, and other stakeholders on a regular basis
  • Manage household and individual budgets
  • Provide thorough, complete, and timely on-site orientation to new staff
  • Directly train employees in all areas of program implementation
  • Provide ongoing coaching and development of all employees
  • Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed
  • Schedule and lead team meetings
  • Develop and implement employee schedules

Work Environment and Office Hours:

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

Qualifications

What Makes You A Great Fit:

  • Bachelor's degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred
  • A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees
  • At least 1 year of full-time, direct experience working with individuals with developmental disabilities or intellectual disabilities
  • Experience with mental health preferred
  • A successful background clearance is required as part of the onboarding/employment process 
  • A valid driver's license and reliable vehicle with auto insurance are required
  • Must demonstrate good decision-making, time management and communication skills, and be responsible, mature, and flexible
Additional Information

    WHY WORK ON OUR TEAM

    • Advance your career in an agile, fast-paced environment with abundant growth opportunities. You'll have the chance to learn a wide range of roles and experience variety every week in this position. 
    • Embrace continuous learning with ongoing training, development, and mentorship opportunities to satisfy even the most avid learner. 

    IMPORTANT INFORMATION

    At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers. 

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    What Dungarvin employees say

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    About Dungarvin

    Sourced by ZipRecruiter

    Industry

    Individual, family and community social assistance

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Mendota Heights, MN, US

    Year founded

    1976

    Social media