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Residential Program Manager Jobs in Avon, IN (NOW HIRING)

The Salvation Army

Program Assistant

Indianapolis, IN · On-site

$17/hr

What You'll Do Program Management * Enforce house rules and maintain overall center security ... Residential institutional setting * Quiet to moderate noise level * Some warehouse/store exposure

The Salvation Army

Program Assistant

Indianapolis, IN · On-site

$17/hr

What You'll Do Program Management * Enforce house rules and maintain overall center security ... Residential institutional setting * Quiet to moderate noise level * Some warehouse/store exposure

The Salvation Army

Program Assistant

Indianapolis, IN · On-site

$17/hr

What You'll Do Program Management * Enforce house rules and maintain overall center security ... Residential institutional setting * Quiet to moderate noise level * Some warehouse/store exposure

Salvation Army

Program Assistant

Indianapolis, IN · On-site

$17/hr

What You'll Do Program Management * Enforce house rules and maintain overall center security ... Residential institutional setting * Quiet to moderate noise level * Some warehouse/store exposure

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Avon, IN

Residential Program Manager information

See Avon, IN salary details

$34K

$65.9K

$109.8K

How much do residential program manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for residential program manager in Avon, IN is $65,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $66,200.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Avon, IN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,942 per year, or $31.7 per hour.

Account Manager, Residential and C&I Midstream HVAC - Fort Wayne, IN

ICF

Indianapolis, IN • Hybrid

Full-time

Retirement

Posted 26 days ago

Job description

Account Manager, Residential and C&I HVAC Midstream (Hybrid)

Location:Fort Wayne, IN (serving Northern/Eastern Indiana territory) This includes cities like Fort Wayne, Muncie, Elkhart and South Bend.
Home Office with Local Travel.


Are you ready to make a difference?
To support our growth, we are seeking candidates with a strong background in sales and account management. This position requires knowledge of HVAC energy efficient technologies associated with residential and commercial building systems.

In this role you will:

  • Recruit and engage key stakeholders and team members specifically in the distributor and retailer supply chains, and coordinate with a team of energy efficiency experts.
  • Develop and manage a pipeline of projects for utility customers and contractors to ensure our programs meet participation goals.
  • Contribute to the internal operations of the programs, supporting the program manager with tasks such as data analysis, reporting, application review, forecasting, marketing development and execution of plans, quality control measures, and client support.

Why you will love working here:

  • Quality of life:Flexible workplace arrangements, work-life balance
  • Investment of the community:Donation matching, volunteer opportunities
  • Investment in you:Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • Professional growth:Bring your passion, develop your personal goals and align them with our company purpose and values
  • Employee community networks:Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals


What you will be doing:

  • Develop and maintain relationships across multiple organizational layers - from executive leadership and territory managers to branch managers, sales teams, and counter staff - as well as with local, regional, and national manufacturers, distributors, and contractors to support program participation.
  • Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting - effectively serving as an extension of their staff.
  • Track and report on outreach activities, including savings, application submissions, and pipeline projects, as well as strategies and outcomes tied to program goals. Prepare regular status reports to document performance, participation, and pipeline progress.
  • Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation.
  • Prepare and present program requirements and training sessions for distributor and contractor groups.
  • Promote program awareness and participation at trade shows, industry and stakeholder events, supply house counter days, and through ride-alongs with sales teams.
  • Contribute to the application review process, including helping with submission, resolving flawed applications and delivering rebate disbursement reports.
  • Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results.
  • Conduct field QA/QC. Review and analyze QA/QC data for projects reported to client.
  • Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists.
  • Assist program manager with the development and implementation of promotional strategies.
  • Must have a reliable vehicle for local travel. Requirements are 50% of the time. (reimbursement for mileage provided)


What we need you to have (minimum qualifications):

  • Bachelor's Degree (candidates can substitute one year of experience for each year of education)
  • 2+ years of industry outside sales experience.
  • Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check


What we would like you to have:

  • 5 + years of industry outside sales and/or business development experience or related work experience.
  • Experience selling and managing accounts in HVAC equipment supply chains
  • Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, real estate, government, or commercial business customers.
  • Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
  • Experienced in mechanical, building material or electrical equipment distribution and sales with established relationships.
  • Ability to work with all levels of internal employees, as well as outside clients and vendors.
  • Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)

#LI-CC1

#indeed

Compensation: Although the posted range below is broader, this position is anticipated to offer a base salary in the $80,000-$85,000 range.


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,738.00 - $125,354.00Indiana Remote Office (IN99)

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