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Residential Program Coordinator Jobs in Rio Rancho, NM

Horizon Services, Inc.

LPN nights/weekends

Albuquerque, NM · On-site

$24.75 - $33.50/hr

... capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC ... The nurse coordinators will act as team leads in the program, guiding EMTs and Recovery Specialists ...

Horizon Services, Inc.

LPN nights/weekends

Albuquerque, NM · On-site

$24.75 - $33.50/hr

... capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC ... The nurse coordinators will act as team leads in the program, guiding EMTs and Recovery Specialists ...

New

HORIZON SERVICES, INC.

LPN nights/weekends

Albuquerque, NM · On-site

$25 - $34/hr

... capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC ... The nurse coordinators will act as team leads in the program, guiding EMTs and Recovery Specialists ...

New

Horizon Services

LPN nights/weekends

Albuquerque, NM · On-site

$25 - $34/hr

... capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC ... The nurse coordinators will act as team leads in the program, guiding EMTs and Recovery Specialists ...

New

Sequel Employment Center

Clinical Therapist

Albuquerque, NM · On-site

$57K - $77K/yr

... Program Overview Located in Albuquerque, NM, Bernalillo Academy is a 63-bed sub-acute residential ... Coordinates services, amend plan as needed, and refer students to appropriate services. * Interview ...

Dismas Charities Inc.

Counselor

Albuquerque, NM · On-site

... programs. Dismas Charities provides quality, cost-effective community-based residential and non ... Responsible for developing, coordinating, monitoring, evaluating, and documenting individual ...

New

Dismas Charities

Counselor

Albuquerque, NM · On-site

$21.56 - $26.65/hr

... programs. Dismas Charities provides quality, cost-effective community-based residential and non ... Responsible for developing, coordinating, monitoring, evaluating, and documenting individual ...

New

Dismas Charities

Counselor

Albuquerque, NM · On-site

$21.56 - $26.65/hr

... programs. Dismas Charities provides quality, cost-effective community-based residential and non ... Responsible for developing, coordinating, monitoring, evaluating, and documenting individual ...

New

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All JobsResidential Program JobsResidential Program Coordinator JobsResidential Program Coordinator Jobs in Rio Rancho, NM

Residential Program Coordinator information

See Rio Rancho, NM salary details

$28.7K

$48.3K

$63K

How much do residential program coordinator jobs pay per year?

As of Jul 13, 2026, the average yearly pay for residential program coordinator in Rio Rancho, NM is $48,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $57,400.00 per year, depending on experience, location, and employer.

What does a Residential Program Coordinator do?

A Residential Program Coordinator oversees the daily operations and administration of residential programs, often for group homes, shelters, or facilities serving individuals with special needs. Their responsibilities include managing staff, coordinating resident activities, ensuring compliance with regulations, and developing individualized plans for residents. They also handle budgeting, communicate with families or guardians, and work to create a safe and supportive living environment. Overall, they play a key role in ensuring that residents receive quality care and support tailored to their needs.

What is the difference between Residential Program Coordinator vs Residential Case Manager?

AspectResidential Program CoordinatorResidential Case Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with additional case management or social work credentials
Work EnvironmentResidential facilities, group homes, community programsSame as Residential Program Coordinator, often working directly with clients
Employer & IndustryNonprofits, government agencies, healthcare providersSame as Residential Program Coordinator, focusing on client support and service coordination
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsSimilar focus, often compared for career progression or job duties

The Residential Program Coordinator and Residential Case Manager roles share many similarities, including work environment and required credentials. The main difference lies in their focus: coordinators oversee program operations, while case managers focus on individual client support. Both roles are vital in residential settings and often overlap in daily tasks.

What are the key skills and qualifications needed to thrive as a Residential Program Coordinator, and why are they important?

To thrive as a Residential Program Coordinator, you need experience in social services or human services, strong organizational skills, and typically a bachelor's degree in a related field. Familiarity with case management software, regulatory compliance systems, and crisis intervention protocols is often required. Leadership, conflict resolution, and effective communication are crucial soft skills for managing staff and addressing resident needs. These skills ensure the smooth operation of residential programs, promote resident well-being, and maintain compliance with regulatory standards.

What are some common challenges faced by Residential Program Coordinators in overseeing group living environments?

Residential Program Coordinators often encounter challenges related to balancing administrative responsibilities with direct support for residents. Managing staff schedules, ensuring compliance with regulations, and resolving conflicts among residents or staff are typical aspects of the role. Additionally, Coordinators must adapt to the diverse needs of residents, maintain a safe and supportive environment, and foster effective communication within multidisciplinary teams. Addressing these challenges requires strong organizational, interpersonal, and problem-solving skills.
What are the most commonly searched types of Residential Program jobs in Rio Rancho, NM? The most popular types of Residential Program jobs in Rio Rancho, NM are:
What job categories do people searching Residential Program Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Residential Program Coordinator jobs in Rio Rancho, NM are:
Residential Program Coordinator jobs near you
HVAC CSR COORDINATOR - STEVENS EQUIPMENT SUPPLY

HVAC CSR COORDINATOR - STEVENS EQUIPMENT SUPPLY

Daikin

Albuquerque, NM • On-site

$17.50 - $22.75/hr

Full-time

Re-posted 7 days ago

Daikin rating

7.7

Company rating: 7.7 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

198th of 430 rated machine equipment manufacturers

Job description

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries, is a wholesale distributor of equipment, parts, and supplies to industries including Residential and Light Commercial Heating & Air Conditioning, Hospitality and Refrigeration is seeking a professional, skilled individual for our HVAC CSR Coordinator position for our branch operations group located at our Albuquerque, NM branch. The Coordinator works with customers, helps the branch build its sales by helping to maintain house accounts through active Dealer communication of new product launches, sales and or discounts. Provide leadership, training and guidance among the CSRs of the branch in order to provide exceptional customer service and safe work practices.
Why work with us?
> Benefits are effective on day one for all full-time direct hires.
> Training programs are available to help guide team members and develop new skills.
> Growth Opportunities - there are immense opportunities to grow your career.
> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
Position responsibilities may include:
  • Team lead for Customer Services Representatives (CSRs) by assisting the Branch Manager with training and reporting.
  • Work with the Branch Manager (BM) to ensure delegated work flow to CSR's is achieved.
  • Provide feedback to Customer Service employees on performance under direction with the BM.
  • Provide motivation to staff on giving excellent customer service to our customers.
  • Coach & train employees as needed.
  • Capture, compile and analyze data relating to department /customer service activities.
  • Participate and/or lead process improvement efforts.
  • Assists manager to fill open positions in department, review resumes and interview potential candidates.
  • Participate in additional projects to support ongoing business needs.

Nature and Scope:
  • May provide direction amongst Customer Service Representatives
  • Ensure all employees are following work processes/procedures and take the required training
  • Assist Branch Manager with branch operations and other duties as assigned
  • Support sales teams and inside account representatives as well as all branches if needed

Knowledge and Skills:
  • Experience with performance metrics, process improvement, and policy enforcement
  • Superior Customer Service skills
  • Effective conflict resolution skills and maintain professionalism, poise during stressful situations
  • Productive Relationship Management Skills
  • Experience with training methods
  • Excellent verbal and written communication skills including listening skills.
  • Working knowledge of Microsoft Office - Outlook, Word, Excel
  • Strong analytical, data analysis and problem solving skills
  • Effective organizational and time management skills; ability to handle changing priorities
  • Ability to apply good judgement, strong work ethics and integrity on the job.

Experience:
  • 5 plus years of supplying superior customer service experience
  • CSR supervisory/lead experience preferred

Education:
  • High School diploma or GED equivalent minimum. College preferred.

People Management: No
Physical Requirements / Working Environment:
  • Must be able to perform essential responsibilities with or without reasonable accommodations. Includes standing, walking, working at desk and at store customer counter

Reports to:
  • Manager, Branch

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
#IND123
#LIKWS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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