He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
He or she ensures that residents receive comprehensive care and services by assisting them in the ... The Registered Medication Associate is a Culture Ambassador who will model the core values of the ...
Client Service Associate
Novi, MI · On-site
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Client Service Associate
Novi, MI · On-site
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Client Service Associate
Novi, MI · On-site
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Client Service Associate
Novi, MI · On-site
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Client Service Associate
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Client Service Associate
$13.50 - $18.75/hr
Services a high volume of daily interactions, including basic inquiries and scheduling of meetings ... Resident The total compensation for this position includes base salary or wages, and may include ...
Environmental Service Manager
Novi, MI · On-site
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Environmental Service Manager
Novi, MI · On-site
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Dining Associate - Part Time - CC
Novi, MI · On-site
$15/hr
Fox Run Village by Erickson Senior Living Join our team as a Dining Associate in our Continuing Care department and play a key role in delivering excellent service to our residents. You'll ensure the ...
New
Dining Associate - Part Time - CC
Novi, MI · On-site
$15/hr
Fox Run Village by Erickson Senior Living Join our team as a Dining Associate in our Continuing Care department and play a key role in delivering excellent service to our residents. You'll ensure the ...
New
Dining Associate - Part Time - CC
Novi, MI · On-site
$15/hr
Fox Run Village by Erickson Senior Living Join our team as a Dining Associate in our Continuing Care department and play a key role in delivering excellent service to our residents. You'll ensure the ...
Dining Associate - Part Time - CC
Novi, MI · On-site
$15/hr
Fox Run Village by Erickson Senior Living Join our team as a Dining Associate in our Continuing Care department and play a key role in delivering excellent service to our residents. You'll ensure the ...
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Environmental Service Manager
Novi, MI · On-site
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Environmental Service Manager
Novi, MI · On-site
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Our Environmental Service Managers enjoy the collaboration in leading their team, while ... Our residents count on us every hour of every day. As such, we expect all associates and Department ...
Enhanced Service Coordinator
Warren, MI · On-site
$18.50 - $23.50/hr
... services to help residents maintain a good quality of life and age in place. * Assisting in ... Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
Quick apply
Enhanced Service Coordinator
Warren, MI · On-site
$18.50 - $23.50/hr
... services to help residents maintain a good quality of life and age in place. * Assisting in ... Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
Enhanced Service Coordinator
Warren, MI · On-site
$18.50 - $23.50/hr
... services to help residents maintain a good quality of life and age in place. * Assisting in ... Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
Enhanced Service Coordinator
Warren, MI · On-site
$18.50 - $23.50/hr
... services to help residents maintain a good quality of life and age in place. * Assisting in ... Minimum associate's degree or equivalent in social work, psychology, or gerontology preferred.
Leasing Associate
$19 - $21/hr
Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community ...
Leasing Associate
$19 - $21/hr
Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community ...
Leasing Associate
Commerce, MI · On-site
$19 - $21/hr
Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community ...
Leasing Associate
Commerce, MI · On-site
$19 - $21/hr
Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$36K - $46K/yr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$36K - $46K/yr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$14.54 - $18.17/hr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$14.54 - $18.17/hr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$36K - $46K/yr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
Clare Bridge Program Assistant
Farmington Hills, MI · On-site
$36K - $46K/yr
Associate assistance program * Employee discounts * Referral program * Early access to earned wages ... Assists the Program Manager or Coordinator in the review of individual resident's service plans and ...
The Environmental Services Manager plans, organizes, develops and directs the overall operation of ... with associates and clients) skills required * Ability to interact positively with residents ...
New
Quick apply
The Environmental Services Manager plans, organizes, develops and directs the overall operation of ... with associates and clients) skills required * Ability to interact positively with residents ...
New
Resident Services Associate information
See Rochester, MI salary details
$10.62 - $11.41
5% of jobs
$11.41 - $12.19
6% of jobs
$12.72 is the 25th percentile. Wages below this are outliers.
$12.19 - $12.97
19% of jobs
The median wage is $13.66 / hr.
$12.97 - $13.76
22% of jobs
$13.76 - $14.54
9% of jobs
$14.54 - $15.33
12% of jobs
$15.50 is the 75th percentile. Wages above this are outliers.
$15.33 - $16.11
9% of jobs
$16.11 - $16.90
6% of jobs
$16.90 - $17.68
3% of jobs
$17.68 - $18.47
3% of jobs
$18.47 - $19.25
5% of jobs
$10
$14
$19
How much do resident services associate jobs pay per hour?
What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?
What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?
What is the difference between Resident Services Associate vs Leasing Consultant?
| Aspect | Resident Services Associate | Leasing Consultant |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; sales or customer service experience |
| Work Environment | On-site at residential communities, assisting residents | On-site at leasing offices, engaging with prospective tenants |
| Employer & Industry Usage | Property management companies, apartment complexes | Real estate firms, property management companies |
| Common Search & Comparison | Resident Services Associate vs Leasing Consultant |
The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.
What is a resident services associate?
Full-time
Re-posted 12 days ago
Job description
Wednesdays just got a whole lot more exciting because we're bring you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location.
When: Every Wednesday from 10am -12pm
Location: 33503 23 Mile Rd. New Baltimore, MI
The Registered Medication Associate (RMA) role provides high quality care and services to meet the overall needs of residents in a caring, consistent, individualized, and efficient manner. He or she ensures that residents receive comprehensive care and services by assisting them in the administration of medications, in accordance with state licensing and regulatory standards. The Registered Medication Associate is a Culture Ambassador who will model the core values of the company, leading by example, and ensure all team members exemplify the core values of the company.
• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It is Our Responsibility
• We Take Ownership and Add Value
• We are Respectful
Qualifications
• This employee must have successfully completed course work and examinations to obtain certification as a Resident Care Associate.
• The RMA must obtain continuing education credits as required by the state to maintain certification as an RMA and must provide evidence of continued certification to the community in a timely and accurate manner.
• The RMA must possess knowledge of safe medication administration techniques and demonstrate this knowledge through a competency skills evaluation.
• CPR and First Aid certified or willing to obtain as per company policy.
• The RMA must understand and practice resident confidentiality.
• The RMA must have the ability to work weekends and flexible hours as needed for resident care and services.
• The RMA must have the ability to show sincere compassion and demonstrate genuine concern for the physical and emotional needs of seniors and their families.
• Must be proficient in basic office equipment, including a personal computer, for the purpose of accomplishing and maintaining a high level of job performance.
• Live out Commonwealth Senior Living’s Noble selling purpose – “We improve the lives of seniors, their families, and each other.”
Areas of Primary Responsibility
• Assists in monitoring and safe delivery of the Medication Management Program.
• Adheres to all established policies and procedures of Commonwealth Senior Living and state regulatory standards when administering medications.
• Administers and accurately records the administration of medications for residents as prescribed by the physician.
• Presents medication to residents and observes ingestion or completion of other application or administration techniques.
• Observes, records, and reports complications, symptoms of adverse actions or side effects of medications and obtains input from the Resident Care Director, as indicated, to ensure the optimum health and safety of the resident.
• Determines and records effectiveness of medications in a timely and accurate manner.
• Documents refusals of medications and reasons why prescribed drugs are not administered as per physician order.
• Stores medications in a safe and accurate manner.
• Monitors medications to ensure adequate accountability measures are taken when medications are ordered, received into the community, administered, and reported off at change of shift.
• Documents on the Daily Shift to Shift Communication Log each shift with resident and medication updates, changes, concerns, and follow up.
• Demonstrates safe handling of controlled substances including appropriate shift counting and reporting of discrepancies or concerns to the Resident Care Director.
• Routinely inspects, cleans, audits, and monitors equipment and supplies to ensure resident safety. Reports any equipment or supply issues to the Resident Care Director for correction or repair.
• Obtains, records, and reports vital signs as indicated during the administration of medications.
• Records and restocks medication inventories, as needed, and requested.
• Re-orders resident medications from pharmacy, as needed, and requested.
• Documents pertinent information in the resident record, completes incident reports as indicated.
• Demonstrates awareness of proper infection control practices by using Universal Precautions and following policies and procedures of the company, including OSHA’s Blood-Borne Pathogen Standard.
• Communicates with residents, staff and others in an accurate and factual manner and seeks clarification from or refers questions to Resident Care Director, when indicated.
• Prioritizes and provides verbal encouragement and support to residents.
• Assist in maintaining a safe and clean environment.
• Maintains a positive and professional demeanor toward residents, families, and associates.
• Participates in and attends all required in-service training and education programs as scheduled.
• Acts as a shift supervisor when appropriate or as directed.
• Maintain regular communication with the Resident Care Director.
• Perform other duties as assigned or as listed in the Resident Care Associate job description.
Physical/Sensory Requirements
The RMA must be able to lift, stoop, carry, turn, and assist high-risk residents, push medication carts and be willing and able to work a flexible work schedule. The RMA must be able to sit, stand, bend, and move continuously during work hours. Must be able to lift and/or carry 50 to 75 pounds. This position is considered a medium risk for exposure to COVID, as it provides direct care to potential COVID-positive residents.
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