Resident Services Associate Jobs in Rochester, MI

Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals who share our vision and work together to attain it. Our work environment encourages responsibility for personal growth and promotes pride in each employee. You will play an essential role in providing warm and friendly hospitality to all the residents, visitors, and coworkers.

The Food Services Director organizes, plans, directs, controls, and supervises functions and personnel within the dietary department which provides food and nutrition services to residents in a long-term care facility. The Food Services Director leads quality dining programs that will enhance the meal experience for the residents and ensures that the dining programs meet federal, state, and local standards, guidelines and regulations.

Benefits of Yona

• Comprehensive medical, dental, and vison insurance
• Employer paid life insurance
• 401(k) plan
• Competitive paid time off
• Employee assistance program
• Wages on demand
• Discount & wellness programs
• Career growth

Responsibilities:

• Interviews, hires and orients dietary staff
• Trains workers in procedures and proper operation and maintenance of equipment
• Plans, organizes, directs, coordinates and supervises functions and activities of the departments
• Supervises and evaluates the quality of work completed by department employees
• Forecasts and plans the purchase of supplies, and equipment
• Plans work and staffing schedules to ensure adequate services are rendered.  Maintains proper staffing levels
• Maintains required records including but not limited to; inventory, compliance, income/expense, and personnel records
• Conducts regular management staff meetings and communicates with members of other departments to coordinate dietary activities
• Manages a cost-effective program to budget
• Maintains the department to be survey-ready at all times, assuring the department operates within federal, state, and local regulations
• Maintains excellent relations with residents, visitors, and all community departments
• Actively participates in facility meetings and committees
• Follows all Company policies and procedures
• Promotes the professional growth and development of the entire departmental team
• Conducts quality assurance rounds and inspections to ensure current quality controls and methodologies are suitable and sustainable 
• Reports monthly initiatives, goals, and accomplishments
• Promotes and monitors resident satisfaction

• Ensures that the food service operation is maintained in a clean, safe and sanitary manner

Requirements:

• Associate's or higher degree in food service management or in hospitality, including a course of study in food service or restaurant management from an accredited institution of higher learning

• Food service supervisory experience required; at least two years experience in long term care preferred
• ServSafe Certification for Managers, National Restaurant Association
• Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP), per the Certifying Board for Dietary Managers, the credentialing agency of the Association of Nutrition & Foodservice Professionals (ANFP)

• Skilled in motivating and supervising staff members
• Excellent interpersonal skills, customer service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Ability to work all shifts as needed
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

This posting in no way states or implies that these are the only duties to be performed by the employee occupying this position. Candidates/employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.  

Yona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

INDFSD