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Resident Services Associate Jobs in Kansas (NOW HIRING)

E-State Management, LLC

Lease Associate

Lawrence, KS · On-site

$16 - $21.50/hr

Further, providing quality, value and exceptional service to our residents ensures that our company will continue to enjoy growth and success! The Leasing Associate is responsible for all activities ...

E-State Management, LLC

Lease Associate

Lawrence, KS · On-site

$15.50 - $20.75/hr

Further, providing quality, value and exceptional service to our residents ensures that our company will continue to enjoy growth and success! The Leasing Associate is responsible for all activities ...

Career Search

Health Services Coordinator (LPN)

Olathe, KS · On-site

$19 - $24.25/hr

Join SageGrove at Olathe as a Health Services Coordinator! At SageGrove, you're more than your ... Establishing and fostering positive relationships with residents, families, associates, home health ...

Colby Community College

Library Associate

Colby, KS · On-site

$19.50/hr

Provide frontline customer service by greeting patrons, answering questions, and supporting ... Residents enjoy: * Short commutes and low cost of living * Community events and festivals ...

Colby Community College

Library Associate

Colby, KS · On-site

$19.50/hr

Provide frontline customer service by greeting patrons, answering questions, and supporting ... Residents enjoy: Short commutes and low cost of living Community events and festivals throughout ...

Heritage Communities

Director of Dining

Lenexa, KS · On-site

Join SageGrove at Lenexa as our Dining Services Director! At SageGrove, you're more than your title ... Building positive relationships with residents, families, associates, and vendors. Requirements ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Kansas?

The most popular types of Resident Services jobs in Kansas are:

What are popular job titles related to Resident Services Associate jobs in Kansas?

For Resident Services Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Kansas look for?

The top searched job categories for Resident Services Associate jobs in Kansas are:

What cities in Kansas are hiring for Resident Services Associate jobs?

Cities in Kansas with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Lease Associate

Lawrence, KS • On-site

E-State Management, LLC
Real Estate • 11 - 50 employees
Learn more about E-State Management, LLCexternal

$16 - $21.50/hr

Full-time

Re-posted 29 days ago

Job description

We are looking for professional, enthusiastic, career-minded, self motivated individual that possess a strong work ethic to join our team. As a Leasing Associate, you are at the front line of our community and are responsible to make timely calculated decisions and take the actions necessary to achieve exceptionally high customer service, in addition, the desire to know our residents in an effort to understand their needs and expectations.

Our Leasing Associate works with our management team to identify ways to continually improve the living experience of our residents as well as the expectations of prospective residents.

Further, providing quality, value and exceptional service to our residents ensures that our company will continue to enjoy growth and success!

The Leasing Associate is responsible for all activities related to apartment rentals, move-ins, lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with established company and community policies and guidelines.

The Leasing Associate is also responsible for complying with all state, federal and/or local laws relating to Fair Housing.

Requirements

Proven closing/negotiating skills

Strong sales orientation both in person and phone sales

Strong communication skills both verbal & written, with the ability to talk in pictures.

Great listening skills & creative problem solving abilities

A proven background in prospecting

Proactive follow-up with prospective residents

Ability to work as part of a team, as well as individually

Previous leasing/sales experience

Strong organizational skills, ability to prioritize & multi task

Marketing strategies and lease-up experience required

A high level of enthusiasm, as well as a high energy level

Professional demeanor and ability to interact with all levels of people

Working knowledge of Social Media

Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook

Ability to work weekends and some evenings.

Required Education:

Associates (preferred by not mandatory)

Required Experience:

Leasing: 1 year (preferred by not mandatory)

Customer Service: 2 year

Sales: 2 years

Required License or Certification:

Driver's License

NALP (National Apartment Leasing Professional) preferred but not mandatory

Compensation is based upon experience/negotiable, which will be discussed during the interview.

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