Mission StatementWe serve with care. Assisting families and individuals throughout Southern Nevada to overcome barriers and attain self-sufficiency through direct services, training and referral to community resources. Ending homelessness on youth, one family, one individual at a time. Benefits of working at HELP of Southern Nevada15 paid HolidaysBirthday HolidayPaid sick and vacation time403B90% of the employee only premium is paid for Medical, Dental, Vision, and Life InsuranceEmployee Assistance Program (EAP)Hours: Swing and Graveyard ShiftsStatus: Full TimeReports To: WFS Program Manager About the Department: Job Summary: The Workforce Services department provides pre-employment services that empower US Vets who are a part of the BETterment program to enter or re-enter the labor market. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. The Resident Assistant reports directly to the Lead Resident Assistant and/or the Program Manager at the applicable U.S.VETS site. This individual assists in the daily implementation of the day-to-day basic residential services. Required Qualifications: Delivers basic services (such as shelter, food, hygiene products,)to veterans served at the U.S.VETS transitional or permanent housing facilityEnsures harmonious atmosphere at the site by facilitating communication between clinical staff, program staff, and client and helps maintain a therapeutic community environmentHelps organize and deliver daily client services and support functions such as assistance moving into and out of the facility, meal periods for the clients enrolled in the programs, and distributing the weekly groups and classes scheduled for all program participantsHelps handle and deliver client mailAssists clients to maximize quality of living in the facility by serving as the first point of contact for clients' basic needs for their roomsResponsible for the preventing and de-escalating any verbal and physical altercations at the facility including submitting timely Incident Reports to the Lead Resident Assistant and Program Manager concerning these eventsAddresses client issues timely to ensure the non-interruption of servicesCommunicates the sites needs to the Lead Resident Assistant to maintain supply inventory of supplies and ensures proper storageAssists with maintenance and upkeep of the facility and ensures readiness for inspectionsAssists with toxicology testing to promote a sober environment as part of internal and grant requirementsAssists with implementation of all safety and emergency procedures at the siteAssist with bed checks and room inspections to ensure a clean, safe, and hazardless environmentConductsvariousadministrativedutiesincludingdocumentationofbedchecks, inspections, incident reports, client logs, etc.Attends to all administrative needs related to tracking residential services provided at the facilityFacilitates routine daily living activities for clientsAdheres to the site work order procedureStaff who have a valid driver's license and meet company insurance requirements mayberequestedtocompleteaprovideddrivertrainingcourseanddrivecompany vehicles for work-related activities to include client transportationPerforms other duties as assignedRequirementsHigh school diploma or equivalentGood communication and interpersonal skillsAbility to work collaboratively with residential staffMust promote client-centered philosophy and skilled in creating/maintaining a healthy environmentMust be energetic, dedicated to mission and flexibleBasic computer literacy and some proficiency in using applications in the Microsoft Office suite