Residence Life Assistant Jobs (NOW HIRING)

Job Description

Typical duties may include but are not limited to:

• Oversees all functions related to the day-to-day operations of assigned residence halls, including the recruitment, assessment, and supervision of departmental employees. Provides direct supervision and leadership to Resident Directors. Provides indirect supervision to: Resident Assistants, and Residence Life Team Assistants.
• Responsible for the oversight, development, and implementation of one of the following initiatives as assigned: Recruitment and Training, Student Leadership Development, or Academic Initiatives and Assessment.
• Assists in the development, implementation, and interpretation of departmental policies and procedures.
• Assists with the development, delivery, evaluation, and implementation of residential curriculum and services for residential students.
• Serves as a conduct officer for higher level cases involving alleged violations of the code of conduct and housing community guidebook.
• Responds to student behavior, emergencies, and special situations or occurrences in the residential community.
• Responds to student and parent concerns and works with other University offices for information or assistance.
• Responsible for ensuring that all programs, activities, and series comply with university, state, and federal regulations.
• Collaborates with internal and external stakeholders to accomplish goals of assigned area within HRL and promote engagement and student success.
• Establishes performance goals and metrics to evaluate success of assigned area of responsibility.
• Maintains budget allocations and approves expenditures for programs and services.
• Participates in the strategic planning for HRL and assists the Director in developing and implementing the overall departmental strategic plan.
• Assists in the organization and participates in major departmental processes, such as move in, move out, training, orientation and university recruitment events.

Other Duties:

• Participates in university events and serves on various committees.
• Serves as part of the Assistant Director on call rotation, responding 24 hours a day on a 7 days per week basis for student needs and emergencies.
• Conducts presentations and participates in marketing efforts on behalf of Housing & Residence Life (HRL).
• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either eight years of directly full-time experience or, as an alternative, a Master's degree from an accredited institution in Higher Education, Student College Personnel Counseling or related field and two years of full-time experience directly related to the job functions.
• Professional full-time experience in housing and residence life, student services, or related field.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook).
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Four years professional full-time experience housing and residence life or student services.
• Experience in crisis management situations, parent, and student concerns.
• Experience in supervising student and/or professional staff.
• Experience with Banner Student Information System, StarRez, Maxient Conduct Management Software, or Workday.

Knowledge, Skills & Abilities:

• Proven ability to think strategically and approach challenges with creativity.
• Demonstrated track record of reliability, meeting goals, and holding oneself accountable.
• Strong interpersonal skills and experience working effectively across teams.
• Knowledge of campus resources used to support the residential program and individual students.
• Knowledge of the fundamental indicators of student mental health concerns, substance abuse, and domestic violence.
• Knowledge and understanding of management principles, practices, and standards, as applied to public institutions.
• Employee development and performance management skills.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Strong analytical and critical thinking skills and the ability to analyze, summarize, and effectively present data.
• Skill in examining and evaluating operations and developing and/or redesign operating strategies, systems, and procedures.
• Excellent verbal and written communication skills.
• Ability to interact in a professional manner with staff, faculty, students and the community in a service-oriented environment.
• Ability to foster a cooperative work environment and work effectively in a team environment.
• Ability to respond quickly to emergencies.
• Ability to supervise and train assigned staff.

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open for feedback and new ideas.
• Lead with integrity; consistently produce high-quality work; persevere to overcome obstacles to meet deadlines and achieve deliverables.
• Share information and insights thoughtfully; build partnerships across departments; communicate respectfully; support colleagues to achieve common goals.

Pay Grade 17

Applications received prior to June 22, 2026, will receive priority review.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.