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Residence Inn Jobs in Silver Spring, MD (NOW HIRING)

Donohoe Hospitality

Group Sales Manager

Reston, VA · On-site

$69K/yr

AC Hotel Reston & Residence Inn Reston Department: Sales & Marketing Reports To: Director of Sales Status: Full-Time Salary Range: $62,000 - $69,000 annually (experience-based compensation) Summary ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA · On-site

$19/hr

At Residence Inn Ballston, we offer more than just a job--we provide opportunities to learn, grow, and succeed in hospitality. Join a supportive, inclusive team where your contributions matter and ...

Donohoe Hospitality

Sales Coordinator

Arlington, VA · On-site

$23/hr

Residence Inn Arlington Rosslyn Department: Sales Status: Full-Time Salary Range: $21.00 -$23.00 per hour Who We Are At Residence Inn Rosslyn, we create a welcoming home away from home for travelers ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA · On-site

$19/hr

At Residence Inn Ballston, we offer more than just a job--we provide opportunities to learn, grow, and succeed in hospitality. Join a supportive, inclusive team where your contributions matter and ...

Donohoe Hospitality

Cook

Washington, DC · On-site

$25/hr

Welcome to Residence Inn Washington, DC/Dupont Circle Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated ...

Donohoe Hospitality

Cook

Washington, DC · On-site

$25/hr

Welcome to Residence Inn Washington, DC/Dupont Circle Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated ...

Donohoe Hospitality Services

Cook

Washington, DC · On-site

$25/hr

Welcome to Residence Inn Washington, DC/Dupont Circle Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated ...

Donohoe Hospitality Services

Cook

Washington, DC · On-site

$25/hr

Welcome to Residence Inn Washington, DC/Dupont Circle Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated ...

Donohoe Hospitality

Front Desk Agent

Arlington, VA · On-site

$17/hr

Join our Team at Residence Inn Arlington Courthouse! Are you looking for a fulfilling career in a modern, eco-friendly environment? The new Residence Inn Arlington Courthouse offers all the comforts ...

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All JobsResidence Inn JobsResidence Inn Jobs in Silver Spring, MD

Residence Inn information

See Silver Spring, MD salary details

$10

$23

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How much do residence inn jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for residence inn in Silver Spring, MD is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $29.09 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Silver Spring, MD?

For Residence Inn jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Silver Spring, MD look for?

The top searched job categories for Residence Inn jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residence Inn jobs?

Cities near Silver Spring, MD with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Silver Spring, MD as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,493 per year, or $23.8 per hour.

Group Sales Manager

Donohoe Hospitality

Reston, VA • On-site

$69K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Position: Group Sales Manager
Location: AC Hotel Reston & Residence Inn Reston
Department: Sales & Marketing
Reports To: Director of Sales
Status: Full-Time
Salary Range: $62,000 - $69,000 annually (experience-based compensation)
 

Summary

The AC Hotel Reston and Residence Inn Reston are seeking an energetic, relationship-focused, and results-driven Group Sales Manager to join our Sales team. Located in the heart of Reston, our dual-branded Marriott property offers modern accommodations for business travelers, corporate meetings, government travelers, sports teams, and extended-stay guests. The Group Sales Manager is responsible for generating new group business while cultivating long-term client relationships that maximize revenue across both hotels. This individual will proactively identify opportunities, negotiate contracts, and work closely with Operations to ensure exceptional guest experiences from booking through departure. The ideal candidate is a self-starter with a passion for hospitality sales, strong prospecting skills, and a proven ability to exceed revenue goals in a competitive market.

About the Role

The Group Sales Manager is responsible for proactively soliciting, developing, and closing group business for the AC Hotel Reston and Residence Inn Reston. This position focuses on driving revenue through corporate meetings, government groups, association business, sports teams, training programs, project-based business, and social groups.

Key responsibilities include:

  • Generate new group business through prospecting, networking, and strategic sales calls.
  • Develop and maintain relationships with corporate, government, association, and third-party meeting planners.
  • Respond promptly to leads and inquiries while maintaining a healthy sales pipeline.
  • Negotiate contracts and secure profitable group business.
  • Conduct hotel site tours and client presentations.
  • Attend networking events, trade shows, and community organizations to increase hotel visibility.
  • Utilize Marriott sales systems, Knowland, CVENT, and other lead-generation tools to identify new business opportunities.
  • Achieve monthly, quarterly, and annual revenue goals.
  • Provide exceptional customer service before, during, and after each event to foster repeat business.

Qualifications

  • Previous hotel sales experience required.
  • Experience selling select-service or full-service hotels strongly preferred.
  • Proven success in proactive sales, business development, and account management.
  • Strong negotiation, presentation, and closing skills.
  • Experience managing group bookings and client relationships from prospecting through execution.
  • Knowledge of Marriott sales platforms is preferred
  • Excellent verbal and written communication skills.
  • Highly organized with exceptional time-management abilities.
  • Self-motivated with the ability to work independently while contributing to a collaborative sales team.
  • Bachelor's degree in Hospitality, Business, Marketing, or related field preferred (or equivalent hotel sales experience).

     Benefits and Perks

    Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. * Minimum 32 hours/week to qualify

    We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

    Ready to sell more than just rooms?
    Apply now and let’s build something unforgettable—one group at a time.

    Apply