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Residence Inn Jobs in Boston, MA (NOW HIRING)

Highgate Hotels

Room Attendant - Weekends

Franklin, MA · On-site

$14.25 - $17.75/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Crestline Hotels and Resorts

Front Desk Agent

Westford, MA

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Crestline Hotels & Resorts

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Westin Virginia Beach Town Center

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Hotel Spero

FRONT DESK AGENT

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Marriott

Senior Sales Executive (Group)

Boston, MA · On-site

... Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently ...

Pine Street Inn

Relief Residential Counselor

Dorchester, MA · On-site

$21.40 - $30/hr

Man's Inn 444 Harrison Ave). This position works 100% on site. Summary of the Position : The Relief ... Minimum of six (6) months experience working in a shelter setting, community residence or in an ...

Pine Street Inn

Relief Residential Counselor

Boston, MA · On-site

$21.40 - $30/hr

Man's Inn 444 Harrison Ave). This position works 100% on site. Summary of the Position : The Relief ... Minimum of six (6) months experience working in a shelter setting, community residence or in an ...

PINE STREET INN INC

Relief Residential Counselor

Boston, MA · On-site

$21.40 - $30/hr

Man's Inn 444 Harrison Ave). This position works 100% on site. Summary of the Position : The Relief ... Minimum of six (6) months experience working in a shelter setting, community residence or in an ...

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All JobsResidence Inn JobsResidence Inn Jobs in Boston, MA

Residence Inn information

See Boston, MA salary details

$10

$25

$33

How much do residence inn jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for residence inn in Boston, MA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.58 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Boston, MA?

For Residence Inn jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Boston, MA look for?

The top searched job categories for Residence Inn jobs in Boston, MA are:

What cities near Boston, MA are hiring for Residence Inn jobs?

Cities near Boston, MA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,012 per year, or $25 per hour.

Part Time Weekend Day Residential Counselor

PINE STREET INN INC

Boston, MA • On-site

$21.40 - $30/hr

Full-time, Part-time

Re-posted 16 days ago

Job description

Description

SCHEDULE: 16 hours, Saturday & Sunday, 8AM-:4:30PM.  This position is essential in the event of an emergency. 


Pay:  $21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 6 Hartford Street Dorchester, MA 02125


SUMMARY OF THE POSITION: 


The Weekend Daytime Residential Counselor will work in a transitional housing program for Veterans with a Housing First/Low Barrier model where the majority of individuals may be living with serious substance abuse, mental health issues, and/or physical disabilities. The incumbent will interact with and assist tenants as necessary, monitor the safety and security at 6 Hartford Street, perform regular rounds through the building, and maintain a log of tenant interactions.  The Weekend Daytime Residential Counselor is required to appear alert and approachable at all times; assist with the performance of daily tasks such as: answering the phones, taking messages, and maintaining appropriate records; respond to e-mail communications in an appropriate and timely fashion; and actively participate in trainings that are required by Pine Street Inn direct care staff. The Weekend Daytime Residential Counselor will assist tenants in obtaining their dinner meal and performing other activities of daily living (ADL) skills.  The Weekend Daytime Residential Counselor will also work with other staff to engage tenants in leisure time activities and to create and maintain a respectful atmosphere that empowers veterans to reach their highest level of functioning. The incumbent may run groups on their assigned shift.  Due to emergency or unforeseen program needs, staff may be temporarily or permanently reassigned to another Pine Street Inn program at any given time.


Requirements

REQUIREMENTS:

EDUCATION/TRAINING:

  • High School diploma or GED
  • Basic computer literacy
  • Some prior training in human services or experience working in the field

PREFERRED:

  • Counseling and/or Security experience
  • Advanced training in human services work 

Knowledge/Experience:

  •  Minimum of one (1) year of prior work experience working with individuals suffering from complex disabilities in a shelter, community residence, or in an inpatient setting
  • Experience maintaining a safe environment for residents in a program setting
  • Experience as a human services team member
  • Familiarity with the concepts of rehabilitation and consumer empowerment
  • Experience working with veterans
  • Experience assisting people with ADL skills
  • Effective writing and verbal communication skills

Preferred:

  • Previous experience working with a Housing First/Low Barrier model
  • Experience working with the homeless population
  • Knowledge of or experience with CPI, First Aid, and/or Narcan Training

Apply