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Residence Inn Jobs in Boston, MA (NOW HIRING)

Marriott

Operations Manager

Cambridge, MA · On-site

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Residence Inn Franklin

Room Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Franklin

Room Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Franklin

Room Attendant - Weekends

Franklin, MA · On-site

$14.25 - $17.75/hr

... Residence Inn Franklin 4 Forge PkwyFranklin, MA 02038Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

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All JobsResidence Inn JobsResidence Inn Jobs in Boston, MA

Residence Inn information

See Boston, MA salary details

$10

$25

$33

How much do residence inn jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for residence inn in Boston, MA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Boston, MA? For Residence Inn jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Boston, MA look for? The top searched job categories for Residence Inn jobs in Boston, MA are:
What cities near Boston, MA are hiring for Residence Inn jobs? Cities near Boston, MA with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Boston, MA as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,012 per year, or $25 per hour.
Overnight Houseperson - Residence Inn Boston Downtown/Seaport

Overnight Houseperson - Residence Inn Boston Downtown/Seaport

Claremont Companies LLC

Boston, MA • On-site

$26/hr

Full-time

Posted 11 days ago

Job description

OVERNIGHT HOUSEPERSON - RESIDENCE INN BOSTON DOWNTOWN/SEAPORT
Address - 370 Congress St
Pay Range - $26
Shifts - Weekdays and Weekends, 11pm to 7am
We are seeking a dedicated and enthusiastic overnight Houseperson to join our team at Residence Inn at Boston Downtown/Seaport.This is your chance to start to join a growing company that values your passion and dedication.
JOB DESCRIPTION:
Responsible for assisting all housekeeping personnel in the performance of heavy-duty work as directed by the Executive Housekeeper.
KEY RESPONSIBILITIES:
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
  • Remove dirty linen from cleaning carts or designated area and deliver to laundry as assigned.
  • Clean all guest corridors, floors, fireplaces, ovens, elevators and landings, linen closets, guest laundry, exercise room, employee lounge and other public areas as assigned.
  • Remove trash from cleaning carts and deposit in dumpsters.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Clean, maintain and store cleaning equipment.
  • Dusts and polishes metal work.
  • Help the room attendants with the heavy lifting when necessary.
  • Other duties as assigned.
REQUIREMENTS:
  • High school graduate or equivalent
  • Must be available to work 11PM - 7AM weekdays, holidays and weekends
  • Ability to effectively communicate information and respond to questions from the groups of managers, co-workers, vendors, and customers.
  • Must speak, read, write, and understand English
  • Ability to frequently bend, stoop, lift and walk for extended period of time.
  • Ability to move, lift and carry, push pull, and place heavy objects.
Claremont Companies is an equal opportunity employer. EOE M/F/D/V

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