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Residence Inn Jobs in Boston, MA (NOW HIRING)

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Residence Inn information

See Boston, MA salary details

$10

$25

$33

How much do residence inn jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for residence inn in Boston, MA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.58 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Boston, MA?

For Residence Inn jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Boston, MA look for?

The top searched job categories for Residence Inn jobs in Boston, MA are:

What cities near Boston, MA are hiring for Residence Inn jobs?

Cities near Boston, MA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,012 per year, or $25 per hour.

Maintenance Technician ($500 Hiring Bonus!) - Residence Inn/Fairfield Inn Chelsea

Colwen Hotels

Chelsea, MA • On-site

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Join Our Team as a Maintenance Technician at Dual-Brand Residence Inn & Fairfield Inn Chelsea!
Do you love rolling up your sleeves, solving problems, and seeing the impact of your work right away? Are you the go-to person when something needs fixing? At the Dual-Brand Residence Inn & Fairfield Inn Chelsea, a Colwen Hotels Property, is seeking a Maintenance Technician who's dependable, hands-on, and ready to keep our hotel running smoothly.
This position is offering a $500 Hiring Bonus, subject to applicable tax withholdings, to be paid out after 3 months of employment!
What You'll Do:
  • Keep our hotel in top condition with repairs to plumbing, electrical, HVAC, carpentry, building systems.
  • Troubleshoot, diagnose, and get things back on track quickly.
  • Pitch in with everything from locks and doors to painting and landscaping.
  • Perform routine preventative maintenance programs, follow established guidelines
  • Perform general repairs that do not require a specialized technician (examples: drywall, painting, doors, locks, building fixtures)
  • Respond promptly to guest needs and work orders-because every detail matters.
  • Work closely with your supervisor on projects and safety standards.
  • Work with supervisor to identify and complete all technical projects
  • Respond timely to all work orders
  • Clean and assist with upkeep of facility

What We're Looking For:
  • Previous maintenance or related experience, hotel experience preferred
  • Knowledge of kitchen, refrigeration, and life safety systems a bonus.
  • Strong communication skills and a guest-first mindset.
  • Ability to stay organized, work independently, and juggle priorities.
  • Working knowledge of fire protection and life safely systems preferred
  • Strong verbal and written communications skills
  • Ability to work with little supervision and maintain a high level of performance
  • Flexibility to work on a 7-day rotating schedule, including nights, weekends, and holidays.

Perks & Benefits:
  • Medical, Dental & Vision Insurance + Company-Funded HRA
  • Flexible Spending Accounts & Supplemental Insurance Options
  • Paid Time Off & 401K with Employer Match
  • Hotel Discounts for you and your family
  • Employee Assistance Program
  • Exclusive Discounts on Travel, Entertainment & Retail
  • Career Development & Advancement Opportunities

At Colwen Hotels, we don't just offer jobs-we build careers. If you're a problem-solver who takes pride in keeping things running smoothly, we'd love to welcome you to our team.
Apply today and bring your skills to a company that values hard work, fresh ideas, and rewarding growth!
Compensation:
Hourly Range: $23.00 to $24.00
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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