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Residence Inn Jobs in Worcester, MA (NOW HIRING)

Residence Inn Franklin

Room Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Franklin

Room Attendant - Weekends

Franklin, MA · On-site

$14.25 - $17.75/hr

... Residence Inn Franklin 4 Forge PkwyFranklin, MA 02038Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Franklin

Room Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Boston Westford

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Residence Inn Boston Westford

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Residence Inn Franklin

Housekeeping Supervisor

Franklin, MA · On-site

$19 - $24/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as ...

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All JobsResidence Inn JobsResidence Inn Jobs in Worcester, MA

Residence Inn information

See Worcester, MA salary details

$10

$22

$30

How much do residence inn jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for residence inn in Worcester, MA is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What job categories do people searching Residence Inn jobs in Worcester, MA look for? The top searched job categories for Residence Inn jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Residence Inn jobs? Cities near Worcester, MA with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,703 per year, or $22.9 per hour.

Housekeeper - Residence Inn Boston Concord

Colwen Hotels

Concord, MA • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Residence Inn Boston Concord, a Colwen Hotel Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.
General Responsibilities:
  • Receive list of assigned rooms from manager and prioritize rooms
  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
  • Check amenities and supplies in rooms, restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture and remove marks /stains from walls and furnishing
  • Vacuum carpets and clean floors
  • Notify maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with final walk around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to designated lost and found area
  • Perform other duties as requested

Requirements:
  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • remain discreet and respect privacy of guests, Work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle; including weekends and holidays

We've got you covered: Benefits & Perks
  • Medical Insurance with Company-Funded HRA
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Wide-Array of Supplemental Insurance Offerings
  • Paid Time Off Programs
  • Employee Assistance Program
  • 401K Plan - Traditional & Roth Options with Employer Match
  • Hotel Discount Travel Program for Associates & Family
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail
  • Training and Development Programs
  • Career Advancement Opportunities

Compensation
Hourly Range: $17.00 - $18.00
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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