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Residence Inn Jobs in Worcester, MA (NOW HIRING)

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Residence Inn information

See Worcester, MA salary details

$10

$22

$30

How much do residence inn jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for residence inn in Worcester, MA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.08 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Worcester, MA?

For Residence Inn jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Worcester, MA look for?

The top searched job categories for Residence Inn jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Residence Inn jobs?

Cities near Worcester, MA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Worcester, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Housekeeper/Room Attendant

Residence Inn Middletown, RI Careers

Wellesley, MA • On-site

$15.25 - $18.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

We have current opportunities to join our team as a housekeeper in the exciting hospitality industry. Housekeepers are responsible for the cleanliness of guest rooms, hallways and public areas in the hotel.

Responsibilities:

  • Responsible for the cleanliness of guest rooms, hallways and public areas in the hotel.
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
  • Ensure guest satisfaction through a properly maintained property, guestrooms and by responding promptly and efficiently to all guest complaints and needs.
  • Responsible for servicing guest rooms daily in accordance with hotel procedures.
  • Responsible for stocking a cart with room supplies, replacing bed linens and replenishing guest room supplies.
  • Obtains list of vacant rooms which need to be cleaned immediately and list of prospective checkouts in order to prepare work assignments.
  • Perform other duties as assigned by management.

The benefits package offered to eligible associates includes:

  • Medical and Dental Insurance
  • Long Term Disability and Life Insurance
  • 401(k) retirement plan with Employer Match
  • Vacation
  • Sick time
  • Brand specific team discounts
Requirements:

Requirements:

  • Availability on weekends and holidays.
  • Ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and guests.
  • Must have the ability to bend, stoop, lift and walk for an extended period of time.
  • Ability to move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.

Apply