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Residence Inn Jobs in Worcester, MA (NOW HIRING)

Residence Inn Franklin

Breakfast Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the ...

Crestline Hotels and Resorts

Housekeeper

Westford, MA

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Highgate Hotels

Room Attendant - Weekends

Franklin, MA · On-site

$14.25 - $17.75/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Crestline Hotels & Resorts

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Crestline Hotels and Resorts

Front Desk Agent

Westford, MA

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Hotel Spero

FRONT DESK AGENT

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Westin Virginia Beach Town Center

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Crestline Hotels and Resorts

Night Auditor

Marlborough, MA · On-site

$15.50 - $20.75/hr

Join Our Team at the Residence Inn Boston Marlborough as a Night Auditor - Where Precision Meets Hospitality Under the Stars! Are you a night individual with a knack for numbers and a passion for ...

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All JobsResidence Inn JobsResidence Inn Jobs in Worcester, MA

Residence Inn information

See Worcester, MA salary details

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How much do residence inn jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for residence inn in Worcester, MA is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.08 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Worcester, MA?

For Residence Inn jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Worcester, MA look for?

The top searched job categories for Residence Inn jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Residence Inn jobs?

Cities near Worcester, MA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Worcester, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Bartender/Server Tuesday - Saturday 4pm - 11pm

Residence Inn Franklin

Franklin, MA • On-site

$17 - $20/hr

Other

Posted 16 days ago

Job description

Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Franklin
4 Forge Pkwy
Franklin, MA 02038
Overview
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.
Responsibilities
  • Maintain a warm and friendly demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
  • Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.
  • Prepare beverages and cocktails according to the hotel's mixing and presentation standards.
  • Serve guests with all beverage requirements in a friendly, courteous and professional manner.
  • Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel's standards.
  • Follow all state liquor laws.
  • Know hotel services and facilities.
  • Abide by all hotel policies and safety rules.
  • Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
  • Respond to guests' problems, complaints and accidents.
  • Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
  • Ensure that the bar and service areas are kept clean and tidy during service.
  • Ensure overall guest satisfaction.

Qualifications
  • High School diploma or equivalent and/or experience in hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

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