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Residence Inn Jobs in Boston, MA (NOW HIRING)

Residence Inn Franklin

Room Attendant - Weekends

Franklin, MA · On-site

$14.25 - $17.75/hr

... Residence Inn Franklin 4 Forge PkwyFranklin, MA 02038Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Franklin

Room Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient ...

Residence Inn Boston Westford

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

Residence Inn Boston Westford

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent , you will play a key role in creating a smooth, welcoming, and memorable experience for ...

Residence Inn Franklin

Breakfast Attendant

Franklin, MA · On-site

$17 - $21/hr

... Residence Inn Franklin 4 Forge Pkwy Franklin, MA 02038 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the ...

Crestline Hotels & Resorts

NIGHT AUDITOR

Marlborough, MA · On-site

$15.50 - $20.75/hr

Night Auditor at Residence Inn Boston Marlborough Join our team at the Residence Inn Boston Marlborough as a Night Auditor - where precision meets hospitality under the stars! Are you a night ...

Hotel Spero

NIGHT AUDITOR

Marlborough, MA · On-site

$15.50 - $20.75/hr

Night Auditor at Residence Inn Boston Marlborough Join our team at the Residence Inn Boston Marlborough as a Night Auditor - where precision meets hospitality under the stars! Are you a night ...

Crestline Hotels and Resorts

Housekeeper

Westford, MA · On-site

$17/hr

At, Residence Inn by Marriott Boston Westford , we are looking for a professional, energetic Housekeeper . He/She will have the goal of daily creating a clean and orderly environment for guests! Rate ...

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Showing results 21-40

All JobsResidence Inn JobsResidence Inn Jobs in Boston, MA

Residence Inn information

See Boston, MA salary details

$10

$25

$33

How much do residence inn jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for residence inn in Boston, MA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.58 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Boston, MA?

For Residence Inn jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Boston, MA look for?

The top searched job categories for Residence Inn jobs in Boston, MA are:

What cities near Boston, MA are hiring for Residence Inn jobs?

Cities near Boston, MA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,012 per year, or $25 per hour.

Front Desk Supervisor Residence Inn by Marriott Boston Downtown/Seaport

Claremont Companies LLC

Boston, MA

$26/hr

Full-time

Re-posted 5 days ago

Job description

FRONT DESK SUPERVISOR RESIDENCE INN by MARRIOTT BOSTON DOWNTOWN /SEAPORT
Location: 370 Congress Street Boston, MA
Shifts: Days, Nights, Weekend availability
Time of shifts: 7:00 AM - 3:00 PM; mid shifts; 3:00 PM -11:00 PM

As a Front Desk Supervisor, you will be a role model, sharing your expertise and continually inspiring the Front Desk Team.
JOB DESCRIPTION:
As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.
Key Responsibilities:
  • Supervise Front Desk Operations: Oversee daily operations to ensure an optimal level of service and hospitality is provided to guests.
  • Team Leadership: Train, direct, and support the front desk team, ensuring adherence to standard operating procedures and quality service.
  • Room Allocation: Assign rooms to expected arrivals, considering guests' preferences and special requests.
  • Sales Techniques: Utilize creative selling techniques to increase room occupancy and revenue.
  • Guest Relations: Respond professionally and courteously to arriving, departing, and in-house guests, providing accurate and timely information and services.
  • Issue Resolution: Resolve customer issues and complaints efficiently to maintain high levels of customer satisfaction.
  • Interdepartmental Liaison: Build strong relationships with other departments, particularly housekeeping and reservations.
  • Cash Management: Control cash transactions at the front desk and maintain responsibility for your personal bank as per hotel policy.
  • Billing Accuracy: Ensure all billing instructions are correctly updated and cross-checked.
  • Telephone Operations: Operate telephone equipment, assist with incoming and outgoing calls, set wake-up calls, enable DND (Do Not Disturb), and page in-house guests.
  • Additional Duties: Perform other duties as assigned by management.
Requirements:
  • Minimum 2 to 3 years' work experience as a Front Desk Supervisor
  • Experience of motivating and leading a winning team
  • FOSSE experience
  • Degree or Diploma in Hospitality Management is an asset or Graduate with bachelor’s degree in a related field
  • Computer Knowledge and experience in MS office programs
  • Excellent communication skills
  • Ability to remain calm while under pressure
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