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Infographic showing various Residence Inn Stone Oak job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,876 per year, or $23 per hour.

Residence Inn Chicago Oak Brook - Front Desk Agent

Aimbridge Hospitality

Oak Brook, IL

$18/hr

Full-time

Re-posted 19 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 107 rated hotels

Job description


Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Located off I-88 near Oak Brook Mall, the Residence Inn Oak Brook hotel makes travel simple. Just a 30-minute drive to downtown, guests have access to Chicago's top sites without paying expensive downtown rates. Ideal for long stays, we offer pet-friendly, oversized suites that are 50% larger than traditional hotel rooms. Every suite includes separate living areas with pullout sofas, flat-screen TVs and free WiFi. With in-suite kitchens fully-equipped with full-sized appliances and cookware, guests will have all the comforts of home. When guests don't feel like cooking, they can join us for a free hot breakfast served daily. We're launching a new evening social experience with light fare, beer and wine during the week (Mon-Wed). Corporate travelers appreciate our 1,000 sq. ft. meeting space, perfect for meetings and social gatherings for up to 48 guests.


Application deadline for Colorado positions:

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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