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Reservations Jobs in Oregon (NOW HIRING)

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$16 - $20/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

HJB Travels

Travel Reservations Agent

Bend, OR · On-site

$17 - $21/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals to join our team as Travel Reservations Agents. In this remote role, you will assist clients with ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

Additional Information Open availability, customer service experience preferred Job Number 26095411 Job Category Reservations Location 900 SW Washington St, Portland, Oregon, United States, 97205 ...

Marriott

Part Time Reservations Agent

Portland, OR

$17 - $21.25/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

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Reservations information

See Oregon salary details

$12

$20

$31

How much do reservations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reservations in Oregon is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.36 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Oregon?

The most popular types of Reservations jobs in Oregon are:

What are popular job titles related to Reservations jobs in Oregon?

For Reservations jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Oregon look for?

The top searched job categories for Reservations jobs in Oregon are:

What cities in Oregon are hiring for Reservations jobs?

Cities in Oregon with the most Reservations job openings:

Reservations jobs near you
Infographic showing various Reservations job openings in Oregon as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,984 per year, or $20.2 per hour.

Reservations Agent

Black Butte Ranch

Sisters, OR • On-site

$22/hr

Other

Posted 21 days ago

Job description

About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.


Come join the Guest Services team at Black Butte Ranch!


Job Summary


The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable resource on Black Butte Ranch accommodations, amenities, and policies, ensuring accurate reservations, seamless communication across departments, and a memorable guest experience.


Responsibilities

  • Provide exceptional customer service while booking lodging reservations for guests.
  • Assist guests and homeowners with reservation inquiries, policies, and special requests.
  • Accurately communicate lodging options, resort policies, and vacation rental information.
  • Coordinate with housekeeping, front desk, and property management to ensure a seamless guest experience.
  • Respond promptly to phone calls, emails, and reservation leads.
  • Promote and upsell resort lodging, golf, dining, and other amenities.
  • Resolve guest and homeowner concerns professionally and efficiently.
  • Maintain accurate reservation records, run daily reports, and utilize reservation systems and software.
  • Support Front Desk and Guest Services operations as needed.
  • Perform other duties as assigned.


Qualifications

  • Previous hospitality, reservations, or customer service experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • Proficiency with Microsoft Office and the ability to learn reservation software.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to sit or stand for extended periods and perform light physical tasks as needed.
  • Knowledge of hospitality industry standards and a commitment to delivering outstanding guest service.


Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.