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Reservations Manager Jobs in San Ramon, CA (NOW HIRING)

Benu

Service Manager

San Francisco, CA

$95K - $110K/yr

For the Service Manager position, we are seeking individuals who already possess experience within ... team, reservations office, and dining room team throughout the day to ensure a cohesive and ...

Benu

Service Manager

San Francisco, CA · On-site

For the Service Manager position, we are seeking individuals who already possess experience within ... team, reservations office, and dining room team throughout the day to ensure a cohesive and ...

Stevens Creek Toyota

Service Coordinator

San Jose, CA · On-site

$23.25 - $29.25/hr

Master and follow all training materials including inbound service scripts and all word tracks and scripts in Service CRM software to accurately set inbound service reservations. Provide clients with ...

MALIBU FARM TIBURON

HOST

Tiburon, CA · On-site

Manage reservations and walk-in guests efficiently. * Maintain an organized waitlist and communicate wait times accurately. * Collaborate with servers and kitchen staff to ensure smooth operations.

Ethel's Fancy

Host

Palo Alto, CA · On-site

$18.70 - $20/hr

The Host is responsible for coordinating and managing all reservations, seatings, guest assistance, and the flow of guests in and out of the restaurant. RESPONSIBILITIES * Responsible for greeting ...

Ethel's Fancy

Host

Palo Alto, CA

The Host is responsible for coordinating and managing all reservations, seatings, guest assistance, and the flow of guests in and out of the restaurant. RESPONSIBILITIES * Responsible for greeting ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in San Ramon, CA

Reservations Manager information

See San Ramon, CA salary details

$32.4K

$66.8K

$121.8K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in San Ramon, CA is $66,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in San Ramon, CA look for?

The top searched job categories for Reservations Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Reservations Manager jobs?

Cities near San Ramon, CA with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,798 per year, or $32.1 per hour.

Front Office Manager

Holiday Inn Express & Suites San Jose - Silicon Valley

San Jose, CA • On-site

$21 - $23/hr

Full-time

Re-posted 11 days ago

Job description

Job Summary:
We are looking for a Front Office Manager to lead and manage the front office operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation $21- 23

Key Responsibilities:

  • Led and trained front office staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.

Requirements:

  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of managerial experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.

Physical Demands:

  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Apply