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Reservations Manager Jobs in San Ramon, CA (NOW HIRING)

KAIYŌ - Cow Hollow

Floor Manager

San Francisco, CA · On-site

$28 - $30/hr

Monitor table sections, reservations, seating flow, and guest wait times. * Ensure cleanliness ... Support the General Manager with daily operations and special events. * Lead by example and ...

Futura

Category Manager

San Francisco, CA · On-site

Category Manager -- Electrical You will own the electrical category -- switchgear, transformers ... Negotiate capacity reservations with electrical OEMs years ahead of need, converting reservations ...

YO AI Labs

Travel Operations Expert - Remote

San Jose, CA · Remote

$50 - $70/hr

Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations . * Experience using reservation, ticketing, or travel management platforms. * Strong operational ...

Noblesoft Technologies

Program Manager

San Jose, CA · Remote

Create, modify, and track all 'Extended Reservations' (ExRs) required for NPI development and testing. * Manage the process inputs required for ExR generation (e.g., from the 'OCCP' tool)

Norcina

General Manager

San Francisco, CA · On-site

$80K - $110K/yr

Overseeing reservations, guest flow, table management, and the overall guest experience * Developing training materials, service procedures, opening and closing systems, and operational standards

The Timbri

Front Office Manager

San Francisco, CA · On-site

Must maintain constant communication with Housekeeping, Reservations and the Credit Manager ... Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.

The Timbri

Front Office Manager

San Francisco, CA · On-site

$80K - $85K/yr

Must maintain constant communication with Housekeeping, Reservations and the Credit Manager ... Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service.

Benu

Service Manager

San Francisco, CA

For the Service Manager position, we are seeking individuals who already possess experience within ... team, reservations office, and dining room team throughout the day to ensure a cohesive and ...

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Reservations Manager information

See San Ramon, CA salary details

$32.4K

$66.8K

$121.8K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in San Ramon, CA is $66,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What job categories do people searching Reservations Manager jobs in San Ramon, CA look for?

The top searched job categories for Reservations Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Reservations Manager jobs?

Cities near San Ramon, CA with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,798 per year, or $32.1 per hour.

Floor Manager

KAIYŌ - Cow Hollow

San Francisco, CA • On-site

$28 - $30/hr

Full-time

Posted 25 days ago

Job description

KAIYŌ restaurant group is excited to announce the reopening of our beautifully remodeled neighborhood restaurant, Kaiyo Handroll Bar, and we’re looking for an experienced, hospitality-focused Floor Manager to lead our team into this next chapter. We are a community-driven restaurant known for our warm hospitality, high-quality Nikkei food, and friendly, inclusive atmosphere.
Join our growing team and be part of our journey in introducing Kaiyo’s Nikkei Cuisine to the San Francisco and Bay Area.
Position Summary

The Floor Manager is responsible for overseeing daily front-of-house operations and ensuring a smooth, efficient, and hospitality-focused guest experience. This position leads the service team during shifts, supports staff, addresses guest concerns, and ensures company standards are consistently followed.

Key Responsibilities
  • Manage and supervise front-of-house staff during assigned shifts.
  • Oversee service flow and ensure the restaurant operates efficiently.
  • Maintain a strong presence on the floor and provide support to staff.
  • Ensure guests receive professional, friendly, and attentive service.
  • Handle guest concerns and resolve service issues promptly and professionally.
  • Conduct pre-shift meetings and communicate daily priorities, reservations, events, and operational updates.
  • Monitor staff performance, attendance, punctuality, dress code, and adherence to company policies.
  • Coach and train employees on service standards, menu knowledge, hospitality, and procedures.
  • Coordinate with the kitchen, bar, host team, and management to maintain smooth service.
  • Monitor table sections, reservations, seating flow, and guest wait times.
  • Ensure cleanliness, organization, and proper presentation of the dining room and service areas.
  • Assist with opening and closing procedures, cash handling, and end-of-shift responsibilities.
  • Monitor alcohol service and ensure compliance with company policies and applicable laws.
  • Document employee performance issues, incidents, and guest complaints as needed.
  • Support the General Manager with daily operations and special events.
  • Lead by example and maintain a professional, respectful, and positive work environment.
Qualifications
  • Previous restaurant supervisory or management experience preferred.
  • Strong knowledge of restaurant service and front-of-house operations.
  • Excellent communication and leadership skills.
  • Ability to remain calm and professional in a fast-paced environment.
  • Strong problem-solving and decision-making abilities.
  • Excellent guest service and hospitality skills.
  • Ability to coach, train, and hold employees accountable.
  • Flexible availability, including nights, weekends, and holidays.
  • Food safety certification and alcohol-service certification as required.
Expectations

The Floor Manager is expected to be visible, engaged, and actively managing the floor throughout the shift. The manager should anticipate operational needs, support the team, communicate effectively, address issues promptly, and ensure every guest receives a high level of hospitality.

More detail about KAIYŌ - Cow Hollow part of Brick x Brick Hospitality Group, please visit https://culinaryagents.com/entities/258603-KAIY%25C5%258C---Cow-Hollow