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Reservations Manager Jobs in Reno, NV (NOW HIRING)

Peppermill & Western Village

Reservations Agent

Reno, NV

$16 - $20/hr

Manage and create room reservations. * Effectively communicate with guests, coworkers and management via email and profile notes * Maintain a high level of attention and accuracy. * Ensure guest ...

Meruelo Group

Call Center Manager

Reno, NV · On-site

SUMMARY The Call Center Manager oversees the daily operations of the Call Center and our PBX ... Oversight of all group reservations, sales contracts and data connection with third party booking ...

Clair Tappaan Lodge

Front Desk Associate / Reservations Agent

CA · On-site

$16.25 - $20.50/hr

... reservations, recommendations for things to do and places to eat plus anything else that can ... Management training Essential Functions: * Provide a welcoming environment at all times * Courteous ...

Meruelo Group

Grand Cafe Host - Full Time

Reno, NV · On-site

Manage reservations including calling and confirming upcoming reservations. Manage waitlist by providing accurate wait time estimates. Address guest inquires. Receive payment from guests in the form ...

Meruelo Group

Charlie Palmer Host

Reno, NV · On-site

Manage reservations including calling and confirming upcoming reservations. Manage waitlist by providing accurate wait time estimates. Address guest inquiries. Communicate special requests with ...

Meruelo Group

Charlie Palmer Host - Part Time

Reno, NV · On-site

Manage reservations including calling and confirming upcoming reservations. Manage waitlist by providing accurate wait time estimates. Address guest inquiries. Communicate special requests with ...

Valor Hospitality

Guest Services Agent

Carson City, NV · On-site

$14.75 - $18.50/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

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Reservations Manager information

See Reno, NV salary details

$28.9K

$59.6K

$108.7K

How much do reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for reservations manager in Reno, NV is $59,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,800.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What job categories do people searching Reservations Manager jobs in Reno, NV look for? The top searched job categories for Reservations Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Reservations Manager jobs? Cities near Reno, NV with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,598 per year, or $28.7 per hour.

Reservations Supervisor

Peppermill & Western Village

Reno, NV

Full-time

Re-posted 9 days ago

Job description

The Reservations Supervisor is responsible for supervising Reservations agents ensuring they provide efficient and friendly service to all guests.

This is an In-Person position only.

Duties:

  • Supervise, direct, and coach all agents, providing them feedback, recommendations, and assistance.

  • Oversee the reservations team, ensuring excellent guest service by managing service difficulties and prioritizing guest needs.

  • Effectively communicate with guests, coworkers and management via email and profile notes.

  • Conduct interviews, train, and evaluate Reservation Agents.

  • Conduct one on one training with agents.

  • Assist with inputting reservations and monitoring and adjusting rates.

Qualifications:

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D required.

  • Two or more years’ experience in front desk or reservations are preferred.

  • Experience in customer service, public relations and excellent communication skills preferred.

  • Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.

  • Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication, and data input.

  • Must be able to communicate clearly and effectively in English.