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Assistant Reservations Manager Jobs in Reno, NV (NOW HIRING)

Clair Tappaan Lodge

Front Desk Associate / Reservations Agent

CA · On-site

$16.25 - $20.50/hr

You will also be required to occasionally clean or assist other departments as needed. Ultimately ... Management training Essential Functions: * Provide a welcoming environment at all times * Courteous ...

Meruelo Group

Grand Cafe Host - Full Time

Reno, NV · On-site

Manage reservations including calling and confirming upcoming reservations. Manage waitlist by ... Communicate special requests with management, service staff, and culinary team. Assist the support ...

Meruelo Group

Charlie Palmer Host

Reno, NV · On-site

... reservations. Manage waitlist by providing accurate wait time estimates. Address guest inquiries. Communicate special requests with management, service staff and culinary team. Assist the support ...

Meruelo Group

Charlie Palmer Host - Part Time

Reno, NV · On-site

... reservations. Manage waitlist by providing accurate wait time estimates. Address guest inquiries. Communicate special requests with management, service staff and culinary team. Assist the support ...

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All JobsReservations JobsAssistant Reservations Manager JobsAssistant Reservations Manager Jobs in Reno, NV

Assistant Reservations Manager information

See Reno, NV salary details

$28.9K

$59.6K

$108.7K

How much do assistant reservations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for assistant reservations manager in Reno, NV is $59,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $69,800.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by an assistant reservations manager, and how can they be addressed?

One of the main challenges for an Assistant Reservations Manager is balancing high volumes of booking requests while ensuring accuracy and customer satisfaction. This often requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Collaborating closely with front office, sales, and event teams is essential to manage overbookings or special requests efficiently. Implementing effective communication and using reservation management systems can help streamline workflows and minimize errors. Continuous training and staying updated on system upgrades also contribute to smoother operations.

What are the key skills and qualifications needed to thrive as an assistant reservations manager?

To thrive as an Assistant Reservations Manager, you typically need experience in hospitality or customer service, strong organizational abilities, and familiarity with reservation procedures, often supported by a relevant diploma or degree. Proficiency in property management systems (PMS) like Opera, booking engines, and Microsoft Office is essential, and certifications in hospitality management can be advantageous. Exceptional communication, problem-solving, and leadership skills help you stand out by ensuring smooth team coordination and guest satisfaction. These skills are vital for optimizing occupancy, streamlining operations, and delivering excellent service in a competitive hospitality environment.

How to become an Assistant Reservations Manager?

To become an Assistant Reservations Manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in hospitality, business, or related fields. Relevant skills include customer service, communication, and proficiency with reservation systems or property management software. Gaining experience in hospitality or reservations roles can also improve chances of advancement into this position.

How much do assistant reservations managers make in the US?

Assistant reservations managers in the US typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the organization. They often work in hospitality or travel industries, requiring strong customer service and organizational skills.

What does an assistant reservations manager do?

An Assistant Reservations Manager supports the Reservations Manager in overseeing the reservations department of a hotel, resort, or similar business. Their duties include managing daily reservation operations, supervising reservation agents, ensuring high levels of customer service, and optimizing room occupancy rates. They also assist in training staff, handling guest inquiries or complaints, and coordinating with other departments to ensure efficient booking processes. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Assistant Reservations Manager vs Reservations Agent?

AspectAssistant Reservations ManagerReservations Agent
ResponsibilitiesOversees reservation processes, manages staff, and supports the Reservations ManagerHandles booking inquiries, confirms reservations, and provides customer service
CredentialsTypically requires experience in reservations, customer service, and sometimes supervisory skillsUsually requires customer service experience and familiarity with reservation systems
Work EnvironmentOffice setting, often in hotels, resorts, or travel companiesFront desk or call center environment within similar industries

The main difference is that the Assistant Reservations Manager has supervisory and administrative duties, overseeing reservation teams, while the Reservations Agent focuses on direct customer interactions and booking tasks. The Assistant Reservations Manager plays a leadership role, whereas the Reservations Agent handles day-to-day reservations.

What are popular job titles related to Assistant Reservations Manager jobs in Reno, NV? For Assistant Reservations Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Assistant Reservations Manager jobs in Reno, NV look for? The top searched job categories for Assistant Reservations Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Assistant Reservations Manager jobs? Cities near Reno, NV with the most Assistant Reservations Manager job openings:
Assistant Reservations Manager jobs near you

Reservations Supervisor

Peppermill & Western Village

Reno, NV

Full-time

Re-posted 9 days ago

Job description

The Reservations Supervisor is responsible for supervising Reservations agents ensuring they provide efficient and friendly service to all guests.

This is an In-Person position only.

Duties:

  • Supervise, direct, and coach all agents, providing them feedback, recommendations, and assistance.

  • Oversee the reservations team, ensuring excellent guest service by managing service difficulties and prioritizing guest needs.

  • Effectively communicate with guests, coworkers and management via email and profile notes.

  • Conduct interviews, train, and evaluate Reservation Agents.

  • Conduct one on one training with agents.

  • Assist with inputting reservations and monitoring and adjusting rates.

Qualifications:

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D required.

  • Two or more years’ experience in front desk or reservations are preferred.

  • Experience in customer service, public relations and excellent communication skills preferred.

  • Capable of learning and effectively using a variety of computer applications and software such as LMS, CMS/ACSC, TIX and more.

  • Ability to remain alert in a high volume, ever-changing task environment, follow detailed procedures and ensure accuracy in documentation, communication, and data input.

  • Must be able to communicate clearly and effectively in English.