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Reservations Manager Jobs in Portland, OR (NOW HIRING)

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Hotel deLuxe

Front Desk Agent

Portland, OR

$15 - $19/hr

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Foley Family Wines

Demand Generation Manager

Dundee, OR · On-site

$90K - $100K/yr

Optimize landing pages for tasting room bookings, event reservations, wine club sign-ups ... Maintain disciplined budget management and forecasting accuracy * Establish scalable promotional ...

New

Hearth & Vine

Host

Portland, OR

$16.30 - $18/hr

The Host will manage reservations, oversee the seating process, and contribute to the overall efficiency and success of the restaurant. Responsibilities: * Create a positive and inviting atmosphere ...

The Cheesecake Factory

Host

Happy Valley, OR

$16.80 - $17/hr

As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Portland, OR

Reservations Manager information

See Portland, OR salary details

$30.8K

$63.4K

$115.6K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in Portland, OR is $63,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Portland, OR?

The most popular types of Reservations jobs in Portland, OR are:

What job categories do people searching Reservations Manager jobs in Portland, OR look for?

The top searched job categories for Reservations Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Reservations Manager jobs?

Cities near Portland, OR with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Portland, OR as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $63,390 per year, or $30.5 per hour.

Dining Room Manager

The Estates at Town Center

Portland, OR • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.
*Perks and Benefits*
    • Earn up to 1% wage increase every quarter
    • 401K Retirement Plan with Safe Harbor matching contribution
    • Length of Service Bonus Program of up to $5,000
    • Employee Referral Bonus of up to $1,000
    • Access to earned wages prior to payday
    • Generous PTO Plan
    • Career Development
    • An employee engaged scheduling system
    • Affordable Medical, Dental, Vision, Supplemental Benefits
    • Sinceri Senior Living Discount Marketplace
    • Walking Spree rewards for healthy habits

Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Purpose:
Responsibilities includesupervising dining room staff, ensuring high service standards, managing reservations,residents and guest relations, maintaining the dining area's appearance andcleanliness, and acting as a liaison between front-of-house and kitchenstaff. The role also involves training, staff scheduling and assist in evaluatingstaff, managing the dining room budget, resolving customer complaints, andcoordinating with the kitchen to ensure smooth and timely service. This role ensuresexceptional hospitality and service standards, creating memorable experiencesfor residents, families, and guests.
Minimum Eligibility Requirements
-Proven experience inthe food service industry, with at least one year in a supervisory rolestrongly preferred.
- High Scholl graduateor equivalent, further education preferred.
-Excellent customerservice, communication, and leadership skills.
-Strong organizationalskills and the ability to work effectively in a fast-paced environment,attention to detail.
-Ability to direct andmotivate staff.
-Problem-solvingabilities and flexibility in handling unexpected situations.
-Patience and theability to work well with others.
-Ability to work evenings, weekends, andholidays as needed.
-Understanding of payment procedures.
-Food Handler/Service permit per staterequirement.
-Understanding of alcohol service per staterequirement, as applicable.
-First Aid trained preferred.
Essential Functions:
- Oversees daily dining operations, supervisesstaff, ensures excellent service and resident satisfaction.
- Maintains cleanliness and food safety, manages budgets,and addresses resident needs and concerns.
- Key responsibilities include scheduling staff,training employees, conducting pre-meal meetings, coordinating with
kitchen staff, andorganizing special dining events while ensuring compliance with healthregulations
-Ensure proper use and care of equipment,supplies, and dining/event spaces.
-Provide hands-on support as needed to maintainsmooth dining/event operations.
-Organized and high level of communication withstaff and public.
-Ability to handle requests and emergencieswith the public in a professional manner.
- All other duties as assigned.
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