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Reservations Manager Jobs in Virginia (NOW HIRING)

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$15.25 - $19.25/hr

Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage * Follow all policy, procedures, and service standards.

Kingsmill Resort

Reservations Agent $15.00

Williamsburg, VA · On-site

$14.50 - $18.25/hr

Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage * Follow all policy, procedures, and service standards.

The Jefferson Hotel

Reservations Supervisor

Richmond, VA · On-site

$17.50 - $18.50/hr

Previous hotel reservations or front office experience required; supervisory experience preferred ... Manage daily arrivals and ensure all guest preferences and special requests are communicated and ...

Hyatt

Reservation/Rooms Controller

Falls Church, VA · On-site

$20 - $23/hr

Key Responsibilities Reservations Management * Process new reservations received through phone, email, website, GDS, and third-party channels. * Modify, cancel, and confirm reservations accurately in ...

Hyatt

Reservation/Rooms Controller

Tysons Corner, VA · On-site

$20 - $23/hr

Key Responsibilities Reservations Management * Process new reservations received through phone, email, website, GDS, and third-party channels. * Modify, cancel, and confirm reservations accurately in ...

HYATT Hotels

Reservation/Rooms Controller

Mclean, VA · On-site

$20 - $23/hr

Key Responsibilities Reservations Management * Process new reservations received through phone, email, website, GDS, and third-party channels. * Modify, cancel, and confirm reservations accurately in ...

U-Haul

Reservation Manager

Richmond, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

New

U-Haul

Reservation Manager

Herndon, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Portsmouth, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Herndon, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Herndon, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Portsmouth, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Herndon, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager- Part Time

Portsmouth, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager- Part Time

Portsmouth, VA · On-site

$12.77 - $14/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

HJB Travels

Travel Reservations Agent

Fredericksburg, VA · On-site

$15.75 - $19.75/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Ability to work independently and manage time effectively * Reliable internet connection and access ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Virginia

Reservations Manager information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for reservations manager in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What are the most commonly searched types of Reservations jobs in Virginia? The most popular types of Reservations jobs in Virginia are:
What are popular job titles related to Reservations Manager jobs in Virginia? For Reservations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Reservations Manager jobs in Virginia look for? The top searched job categories for Reservations Manager jobs in Virginia are:
What cities in Virginia are hiring for Reservations Manager jobs? Cities in Virginia with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,261 per year, or $28.5 per hour.

Reservations Agent $15.00

Kingsmill Resort

Williamsburg, VA • On-site

$15.25 - $19.25/hr

Other

Re-posted 5 days ago

Job description

Reservations Agent

A Reservations Agent helps future guests plan their vacations by informing them about lodging, dining, golfing, and activities available at Kingsmill and assists with making reservations.

Responsibilities:
  • Handle incoming telephone calls for lodging and activity reservations, entering new reservations, changes and cancellations into the computer.
  • Promote a positive guest experience by helping with guest itineraries, making suggestions for lodging and activities, and offering other guest experience opportunities.
  • File guest correspondence or other reservation documentation as needed
  • Follow Reservations Calls Standards for NAVIS shop calls with honesty and respect.
  • Coverage and execution of Front Desk duties as needed
  • Generate outbound call revenue
  • Assistance Reservations Manager with groups, training new Reservations team members, answer PBX Telephone Lines as needed for coverage
  • Follow all policy, procedures, and service standards.
  • Perform other duties as assigned by the Director or Reservations, Reservation Manager and Director of Rooms.
Qualifications:
  • Ability to converse coherently in English.
  • Must be at least 18 years of age.
  • 1-2 years of guest service/customer service experience required.
  • Ability to deal with callers tactfully.
  • Ability to use basic computer applications.
  • Basic keyboarding proficiency.
  • Ability to interact with diverse peoples and help resolve any issues.
  • Ability to retain information.
  • Ability to work in a fast-paced environment.
  • Effective time management and organizational skills.
  • Strong communications skills.
  • Standing /Sitting for up to eight hours per shift
  • Ability to workdays, nights, weekends, holidays.

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