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Reservations Manager Jobs in Virginia (NOW HIRING)

US Navy

Front Desk Manager NF3

Quantico, VA · On-site

$18.25 - $23.75/hr

Accepts reservations both in person and by phone consistent with Hotel Management System, Epitome. Answers telephone inquiries about billeting functions such as space available, fees, and general ...

US Department of War

Front Desk Manager NF3

Quantico, VA · On-site

$18.25 - $23.75/hr

Accepts reservations both in person and by phone consistent with Hotel Management System, Epitome. Answers telephone inquiries about billeting functions such as space available, fees, and general ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA · On-site

$12.77 - $14/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U.S. Marine Corps

Front Desk Manager NF3

Quantico, VA · On-site

$18.25 - $23.75/hr

Accepts reservations both in person and by phone consistent with Hotel Management System, Epitome. Answers telephone inquiries about billeting functions such as space available, fees, and general ...

U.S. Marine Corps

Front Desk Manager NF3

Quantico, VA · On-site

$21 - $22.25/hr

Accepts reservations both in person and by phone consistent with Hotel Management System, Epitome. Answers telephone inquiries about billeting functions such as space available, fees, and general ...

U-Haul

Reservation Agent (Part Time)-1

Lynchburg, VA

$12.77 - $14/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

wagamama USA

Service Manager

Arlington, VA · On-site

Manage daily service flow, staffing, reservations, and coordination with kitchen leadership. * Support labor management, sales growth, beverage costs, and profitability goals. * Ensure compliance ...

PetSmart Careers

PetsHotel Manager

Alexandria, VA · On-site

$15.79 - $31.13/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Alexandria, VA

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Virginia

Reservations Manager information

See Virginia salary details

$28.8K

$59.3K

$108.1K

How much do reservations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for reservations manager in Virginia is $59,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $69,400.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What are the most commonly searched types of Reservations jobs in Virginia? The most popular types of Reservations jobs in Virginia are:
What are popular job titles related to Reservations Manager jobs in Virginia? For Reservations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Reservations Manager jobs in Virginia look for? The top searched job categories for Reservations Manager jobs in Virginia are:
What cities in Virginia are hiring for Reservations Manager jobs? Cities in Virginia with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,261 per year, or $28.5 per hour.

Front Desk Agent

Donohoe Hospitality Services

Arlington, VA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Join Our Front Desk Team at Residence Inn Arlington!
Are you passionate about serving others? If so, we invite you to join our front desk team, the heart of our hotel, where most guest interactions occur. Your role is vital in shaping our guests' overall experience. At our hotel, we value and respect everyone. If you are proactive, enthusiastic, and responsible, this role is perfect for you! Whether you are starting or advancing your career in the hotel industry, we would love to meet you!
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a smooth check-in process, offering local insights, and paying attention to details that ensure a seamless stay. Your warm welcome and attentive service will leave a lasting impression on our guests.
Front Desk Agent
Salary Range: $17.50 per hour - $18.00 per hour
Position Summary
Front Desk Agents are the first point of contact for guests and play a vital role in delivering a welcoming, seamless experience. They manage reservations, assist with guest inquiries and requests, and efficiently handle check-in, check-out, and payment processing, ensuring a positive and lasting impression of the hotel. *Must be available to work a flexible schedule, including AM/PM shifts and weekends.
Essential Functions
• Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards.
• Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information.
• Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages.
• Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings.
• Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed.
• Cashier Duties: Handle cashier tasks and post charges to guest accounts.
• Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds.
• Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures.
• Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area.
Additional Responsibilities
• Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands.
• Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
Skills and Abilities
• Communication: Strong communication and interpersonal skills.
• Stamina: Ability to stand for extended periods.
• Adaptability: Ability to work in a fast-paced environment.
• Composure: Maintain control and exhibit good judgment in difficult situations
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. * Minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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