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Reservations Manager Jobs in Ohio (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

North Canton, OH · On-site

$13.25 - $17/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auidtor

Beavercreek, OH · On-site

$14 - $18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auidtor

Beavercreek, OH · On-site

$14 - $18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Guest Service Agent

North Canton, OH · On-site

$13.25 - $17/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Front Desk Agent

Cincinnati, OH · On-site

$13.75 - $17.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Guest Service Agent

Canton, OH · On-site

$13.25 - $16.75/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH · On-site

$14 - $18.75/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Front Desk Agent

Carrollton, OH · On-site

$11 - $14/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Cincinnati, OH · On-site

$14.50 - $19.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Ohio

Reservations Manager information

See Ohio salary details

$27.6K

$56.8K

$103.6K

How much do reservations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reservations manager in Ohio is $56,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Ohio?

The most popular types of Reservations jobs in Ohio are:

What are popular job titles related to Reservations Manager jobs in Ohio?

For Reservations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Ohio look for?

The top searched job categories for Reservations Manager jobs in Ohio are:

What cities in Ohio are hiring for Reservations Manager jobs?

Cities in Ohio with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,826 per year, or $27.3 per hour.

Call Center Reservationist

Senior Transportation C

Cleveland, OH • On-site

$16/hr

Part-time

Posted 3 days ago

New

Job description

About the Role:

The Call Center Reservationist plays a critical role in delivering exceptional customer service by managing and processing reservation requests efficiently and accurately. This position serves as the primary point of contact for customers seeking to book services, providing clear information and assistance throughout the reservation process. The Reservationist ensures that all customer interactions are handled with professionalism, empathy, and attention to detail, contributing to a positive customer experience and fostering customer loyalty. By maintaining up-to-date knowledge of available services, pricing, and policies, the Reservationist supports smooth operational flow and minimizes booking errors. Ultimately, this role is essential in driving customer satisfaction and supporting the overall success of the organization's reservation system within the United States market.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service or call center environment.
  • Strong verbal communication skills with the ability to speak clearly and professionally.
  • Basic computer proficiency, including experience with reservation or booking software.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience working as a reservationist or in the travel, hospitality, or related industries.
  • Familiarity with CRM systems and/or booking platforms.
  • Demonstrated problem-solving skills and conflict resolution experience.
  • Customer service certification or relevant training.

Responsibilities:

  • Answer incoming calls promptly and professionally to assist customers with reservation inquiries and bookings.
  • Accurately enter and update reservation details in the company’s booking system while verifying customer information.
  • Provide detailed information about services, availability, pricing, and policies to help customers make informed decisions.
  • Resolve customer concerns and issues related to reservations by offering appropriate solutions or escalating when necessary.
  • Collaborate with team members and other departments to ensure seamless communication and efficient handling of reservations.
  • Assist in updating records, generating reports, and assisting the Supervisor with tasks supporting customer service.

Skills:

The required communication skills are essential for engaging with customers clearly and empathetically, ensuring their needs are understood and met during each interaction. Proficiency with computer systems and reservation software enables the Reservationist to efficiently process bookings and maintain accurate records, which is critical for operational success. Multitasking and time management skills allow the individual to handle multiple calls and administrative tasks without compromising service quality. Preferred skills such as bilingualism enhance the ability to serve a diverse customer base, improving accessibility and satisfaction. Additionally, problem-solving and conflict resolution skills are applied daily to address customer concerns promptly and maintain a positive service environment.


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