Reservations Manager Jobs in Kentucky (NOW HIRING)

Salary Range: $58,000.00 To $72,000.00 Annually

The Assistant Restaurant Manager at Clementine plays a key role in delivering a refined yet approachable dining experience, ensuring seamless daily operations, elevated service standards, and strong team leadership. This position is highly hands-on, with a focus on service execution, training, reservations management, and operational efficiency, while maintaining the unique identity and energy of Clementine.

• Daily Operations & Line-Ups
  • Lead daily pre-shift line-ups, aligning the team on service standards, menu updates, VIP guests, and reservations
  • Communicate priorities clearly and set expectations for each shift
  • Drive consistency, energy, and accountability across all service periods
  • Training & Development
  • Support onboarding and continuous development of front-of-house team members
  • Reinforce Forbes-level service standards and Estate Yountville culture
  • Conduct role plays, service audits, and ongoing coaching
  • Ensure team knowledge of food, beverages, and storytelling of the Clementine concept
  • Payroll & Labor Management
  • Assist with payroll accuracy, approvals, and timely submissions
  • Monitor labor costs and productivity in alignment with budget
  • Support scheduling based on business levels, reservations, and occupancy
  • Ensure compliance with California labor laws and company policies
• Reservations & Guest Experience
  • Oversee daily reservations, seating strategy, and guest flow
  • Maximize covers while protecting the guest experience and pacing of service
  • Manage VIPs, special occasions, and guest preferences with attention to detail
  • Partner with the culinary team to ensure seamless execution
  • OpenTable Management & Audits
  • Maintain and audit OpenTable including floor plans, availability, and table configurations
  • Ensure guest notes, preferences, and profiles are consistently updated
  • Review reservation trends and optimize performance
  • Monitor online reviews and guest feedback to drive continuous improvement
• Actively lead the floor during service with strong presence and attention to detail
• Ensure adherence to sequence of service and elevated hospitality standards
• Resolve guest concerns with professionalism and urgency
• Lead by example, creating memorable and personalized guest interactions
• Uniform & Grooming Standards
  • Enforce uniform and grooming standards in alignment with Estate Yountville expectations
  • Conduct daily checks to ensure a polished and professional presentation
  • Maintain a consistent luxury appearance across the team
  • Inventory Management – Paper Goods & Supplies
  • Oversee inventory and ordering of all front-of-house paper goods and operational supplies (e.g., menus, check presenters, napkins, to-go packaging, cleaning supplies)
  • Maintain appropriate par levels to support service without overstocking
  • Conduct regular inventory counts and ensure proper storage and organization
  • Work closely with purchasing and F&B leadership to control costs and reduce waste
  • Ensure all supplies align with Clementine’s brand standards and presentation
• Administrative & Operational Support
  • Support implementation of SOPs and continuous improvement initiatives
  • Assist with cost control, ordering, and operational efficiencies
  • Participate in leadership meetings and contribute insights
  • Ensure compliance with health, safety, and sanitation standards

• 2–4 years of restaurant leadership experience in an upscale or luxury environment
• Strong understanding of service standards and guest experience
• Experience with OpenTable preferred
• Strong organizational, communication, and leadership skills
• Detail-oriented with a hands-on, floor-focused approach
• Flexible schedule, including evenings, weekends, and holidays

• Ability to stand and walk for extended periods of time, including during long shifts
• Frequent bending, reaching, twisting, and use of hands and arms to carry trays, serve food and beverages, and operate service equipment
• Ability to lift, carry, push, and/or pull up to 25–50 pounds (trays, cases, kegs, furniture, or equipment)
• Ability to work in a fast-paced environment while maintaining attention to detail and guest service standards
• Ability to see, hear, and communicate clearly with guests and team members in a noisy environment

The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)