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Reservations Manager Jobs in Kentucky (NOW HIRING)

Commonwealth Hotels

Front Desk Receptionist

Florence, KY

$15 - $19/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Louisville, KY · On-site

$14.50 - $19.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Night Auditor

Louisville, KY · On-site

$14.50 - $19.25/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Commonwealth Hotels

Front Desk Agent

Newport, KY · On-site

$13.50 - $17/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. * Customer Service: Responding promptly and professionally to ...

Spark by Hilton

Front Desk Manager

Paducah, KY · On-site

$35K/yr

... office and reservations staffTraining, evaluating and scheduling of Guest Service ... manager for revenue strategiesMonitor selling strategies as communicated with the revenue ...

U-Haul

Reservation Agent (Part time)-2

Louisville, KY · On-site

$15.25 - $19.25/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (Part time)-2

Louisville, KY · On-site

$15.25 - $19.25/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (Part time)-2

Louisville, KY · On-site

$15.25 - $19.25/hr

Under the direction of the Traffic Control Manager, your primary focus will be supporting customers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Old Spaghetti Factory

Host Hostess

Louisville, KY · On-site

$10/hr

Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating. * Maintain a clean and organized front-of-house area and waiting area. * Assist in clearing ...

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

... front office and reservations staffTrain, evaluate and schedule Guest Service ... management, customer service, etc.Skills:Exceptional people/interactive skillsLeadership ...

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

Supervise reservations, group information and functions * Assist in the budgeting process ... Hold meetings for front desk team members on selling, rate management, customer service, etc.

Spark by Hilton

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

Supervise reservations, group information and functions * Assist in the budgeting process ... Hold meetings for front desk team members on selling, rate management, customer service, etc.

Holiday Inn Express

Front Desk Supervisor

Paducah, KY · On-site

$18/hr

Supervise reservations, group information and functions * Assist in the budgeting process ... Hold meetings for front desk team members on selling, rate management, customer service, etc.

Avion Hospitality

Hotel Rooms Controller

Lexington, KY · On-site

Key Responsibilities: - Monitor and manage room availability, reservations, and occupancy levels to optimize hotel revenue - Coordinate with front desk, housekeeping, and maintenance teams to ensure ...

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Showing results 21-40

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Kentucky

Reservations Manager information

See Kentucky salary details

$25.2K

$51.9K

$94.7K

How much do reservations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for reservations manager in Kentucky is $51,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $60,800.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What are the most commonly searched types of Reservations jobs in Kentucky? The most popular types of Reservations jobs in Kentucky are:
What job categories do people searching Reservations Manager jobs in Kentucky look for? The top searched job categories for Reservations Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Reservations Manager jobs? Cities in Kentucky with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,915 per year, or $25 per hour.

Front Desk Receptionist

Commonwealth Hotels

Florence, KY

$15 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Join Team at the Hampton Inn Cincinnati Airport South!

Hampton Inn Cincinnati South is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent.
About Us:
Hampton Inn Cincinnati Airport South is home to the most experienced staff in the region, where hard work meets a fun and vibrant culture. We pride ourselves on creating a positive environment where our team enjoys making our guests happy every day. This dedication to excellence earned us the 2023 Commonwealth Hotels 'Hotel of the Year' award for Region 4. Conveniently located just off I-71/75, we’re close to shopping, dining, and St. Elizabeth Florence Hospital. Plus, with a free five-mile shuttle to Cincinnati/Northern Kentucky International Airport and downtown Cincinnati just 11 miles away, our location makes it easy for both guests and employees to enjoy the best the area has to offer. If you are looking to join a team that values experience, fosters a fun and supportive work environment, and is committed to excellence, we would love to have you on board.
Why This Role?
Working as a Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What’s In It for You?
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Key Responsibilities for the Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We Are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Hospitality or Front Desk Experience (Preferred)
  • A high school diploma or equivalent

Applicants should have flexibility to work weekends amp; holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.hilton.com/en/hotels/cvgsfhx-hampton-cincinnati-airport-south/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Cincinnati Ohio or Florence, KY Apply today!

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