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Rental Representative Jobs (NOW HIRING)

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

New

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

A Penske Part-Time Rental Representative is perfect for a driven individual who will thrive in an entrepreneurial environment and must have the desire to improve their skills. You will be actively ...

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

New

A Penske Part-Time Rental Representative is perfect for a driven individual who will thrive in an entrepreneurial environment and must have the desire to improve their skills. You will be actively ...

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

New

A Penske Part-Time Rental Representative is perfect for a driven individual who will thrive in an entrepreneurial environment and must have the desire to improve their skills. You will be actively ...

As a Rental Rep, your primary responsibility is to develop new client relationships and grow revenue within your market. This is a business development role focused on creating opportunities ...

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Rental Representative information

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How much do rental representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for rental representative in the United States is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Rental Representatives, and how can they be addressed?

Rental Representatives often encounter challenges such as managing high volumes of customer inquiries, handling last-minute changes to reservations, and resolving disputes over vehicle condition or rental terms. To address these issues effectively, strong communication and organizational skills are essential. Proactively clarifying rental agreements with customers and maintaining thorough documentation can help prevent misunderstandings. Additionally, collaborating closely with team members ensures smooth operations and timely vehicle turnaround, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a Rental Representative, and why are they important?

To thrive as a Rental Representative, you need strong customer service skills, sales aptitude, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and attention to detail help build trust with clients and resolve issues efficiently. These skills and qualities are essential for ensuring customer satisfaction, maximizing rental revenue, and maintaining smooth business operations.

What are rental representatives?

Rental representatives are professionals who assist customers in renting vehicles, equipment, or properties. They handle customer inquiries, complete rental agreements, explain rental terms, and ensure that the customer receives the correct rental item or service. Additionally, they may inspect returned items, process payments, and address any issues that arise during the rental period. Rental representatives play a key role in delivering excellent customer service and ensuring smooth rental transactions.
Who are the top companies hiring for Rental Representative jobs? The top employers for Rental Representative jobs are:
What are popular job titles related to Rental Representative jobs? For Rental Representative jobs, the most frequently searched job titles are:
Infographic showing various Rental Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,197 per year, or $15 per hour.

Rental Representative - Charleston

Hills Machinery - RJV Equipment

North Charleston, SC โ€ข On-site

Full-time

Posted 9 days ago


Job description

Description
Overview:
This position serves as an outside Rental Representative for Hills Machinery Company. This position handles transactions for customers over the phone and in person. The Rental representative plays a critical role in ensuring customer satisfaction and maximizing machine utilization within the designated trade area.
Responsibilities:
  • Supports and builds strong relationships with co-workers to include Outside Sales Team and Product Support Staff.
  • Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
  • Rent equipment or arrange for provision of service to customer.
  • Perform daily, weekly, and monthly checks.
  • Prepare rental forms and contracts; obtain customer signature and other information as required.
  • Maintain daily and monthly contract file.
  • Compute charges based on rental or service rate.
  • Explain rental fees and provide information about rented items, such as basic operation or description.
  • Collect deposit or payment or record credit charges by maintaining customer charge file daily and balancing daily sales receipts.
  • Answer telephone and receive orders by phone; maintain required phone logs.
  • Recommend items to customers that meet their needs. Discuss customer needs, suggesting and recommending the most suitable and safe equipment for the application.
  • Promote add-on rental equipment for appropriate application.
    Act as a resource of information to customers concerning related equipment and services available in the local market area.
  • Ask questions about delivery conditions such as dock heights, narrow streets, etc.; notify customers immediately if there are any delivery delays.
  • Achieve rental operational goals including Hills Machinery Company, invoice accuracy, assigned training Benchmarks - Hills Machinery Company Goals, Invoice accuracy, complete assigned training.
  • Reserve items for requested time and maintain rental reservation list.
  • Update/call overdue list daily and alert supervisor of overdue contracts.
  • Resolve customer problems and invoicing problems.
  • Keep current on knowledge of competitive pricing and trends.
  • Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
  • Comply with government safety requirements and other regulations, as well as store security and report safety violations to supervisor.

Qualifications:
  • High school diploma required; college degree preferred.
  • 5 years of previous rental experience preferred. Demonstrated knowledge coupled with relevant work experience will be considered.
  • Positive, solutions-oriented mindset coupled with strong time management and organizational skills.
  • Excellent verbal/written and interpersonal communication skills.
  • Ability to work with all levels of employees, management, and customers in a positive, professional and effective way.
  • Knowledge of equipment, basic mechanics, and the local market preferred.
  • Proficiency with Microsoft Office. Ability to use in-house computer systems - with training.
  • Must understand and be able to effectively communicate equipment applications and key performance specifications.
  • Strong creativity and problem-solving skills.
  • Strong understanding of usage and application of all rental equipment and services offered.
  • Must recognize the difference between similar products and the advantages/disadvantages of applications.
  • Must have working knowledge of construction phases to properly advise on applications.
  • Must possess sales and customer relation skills. Strong oral and written communication skills are essential to the success of this position.
  • High energy, excellent self-motivation, and work ethic.
  • Possess an unwavering commitment to service excellence.

Working Conditions
  • The physical environment requires the employee to work primarily outside sales in heat/cold, wet/humid, and dry/arid conditions.
  • Position requires employee to be physically present on job site.
  • Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
  • Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
  • Seeing, reading, and writing to complete job responsibilities.
  • Use of computer and other forms of technology to complete job responsibilities.