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Renewal Manager Jobs in Indiana (NOW HIRING)

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Renewal Manager information

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$19

$36

$54

How much do renewal manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for renewal manager in Indiana is $36.82, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $42.07 per hour, depending on experience, location, and employer.

What does a renewal manager do?

A Renewal Manager is responsible for overseeing the renewal process of customer contracts, subscriptions, or service agreements. They work to ensure clients continue their relationship with the company by managing timelines, negotiating terms, and addressing any client concerns. Renewal Managers often collaborate with sales, account management, and support teams to maximize customer retention and minimize churn. Their goal is to secure renewals efficiently while also identifying opportunities for upselling or cross-selling additional products and services.

What are the key skills and qualifications needed to thrive as a renewal manager, and why are they important?

To thrive as a Renewal Manager, you need strong account management skills, an understanding of contract negotiation, and experience with customer retention strategies, often backed by a degree in business or a related field. Familiarity with CRM systems like Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, relationship-building, and problem-solving abilities help you stand out in this role. These skills are crucial for maximizing customer satisfaction and retention, ensuring consistent revenue growth and long-term business success.

How does a renewal manager typically collaborate with sales and customer success teams to ensure contract renewals?

Renewal Managers work closely with both sales and customer success teams to gain insights into client needs, contract terms, and potential upsell opportunities. They coordinate regular meetings to review upcoming renewals, address customer concerns, and strategize approaches for accounts that may be at risk of not renewing. This cross-functional collaboration helps ensure a smooth renewal process, increases customer retention, and supports long-term client relationships.

What is the difference between Renewal Manager vs Contract Specialist?

AspectRenewal ManagerContract Specialist
CredentialsExperience in contract negotiations, industry-specific certificationsLegal or contract management certifications, relevant experience
Work EnvironmentCustomer-focused, sales-driven, often in service or SaaS industriesLegal, procurement, or corporate legal departments
Employer & Industry UsageCommon in SaaS, telecom, and service industriesUsed across various industries including legal, government, and corporate sectors

The Renewal Manager primarily focuses on managing contract renewals, customer retention, and upselling, often in sales-driven environments. The Contract Specialist handles contract drafting, review, and compliance, typically within legal or procurement departments. While both roles require contract knowledge, the Renewal Manager emphasizes customer relationships and renewal strategies, whereas the Contract Specialist concentrates on legal and contractual accuracy.

What are popular job titles related to Renewal Manager jobs in Indiana?

For Renewal Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Renewal Manager jobs in Indiana look for?

The top searched job categories for Renewal Manager jobs in Indiana are:

What cities in Indiana are hiring for Renewal Manager jobs?

Cities in Indiana with the most Renewal Manager job openings:

Renewal Manager jobs near you
Infographic showing various Renewal Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $76,577 per year, or $36.8 per hour.

Commercial Lines Account Manager

WalkerHughes

Carmel, IN • On-site

Full-time

Re-posted 10 days ago

Job description

At WalkerHughes Insurance, we put people first both our clients and our team. We guide customers through complex insurance decisions, advocate for them when they need us most, and leverage technology to deliver innovative, effective solutions. 

About the Role 

WalkerHughes Insurance is seeking an experienced Commercial Lines Account Manager to independently manage an established book of business within our Select Business Unit. This role focuses on delivering exceptional client service, managing policy renewals, and supporting growth by partnering with Community Business Advisors. 

Key Responsibilities 

Account Management & Client Service 

  • Manage and service a commercial lines book of business with a strong client-first approach  
  • Respond to client inquiries related to policies, endorsements, billing, and claims  
  • Review complex documents including renewals, claims, applications, and supporting data  
  • Maintain accurate client records and follow-up activities within agency systems  
  • Coordinate with carriers to resolve claims and complex service issues  

Policy Administration & Renewals 

  • Prepare and process policies, renewals, endorsements, binders, and related documentation  
  • Lead the renewal process and proactively address client needs and coverage gaps  
  • Ensure accuracy and compliance to minimize errors and omissions  

Growth & Advisor Support 

  • Partner with Community Business Advisors to support client retention and sales growth  
  • Identify and support new business opportunities within existing accounts  
  • Contribute to strengthening long-term client relationships  

Qualifications 

  • 4+ years of experience in the insurance industry (Commercial Lines preferred)  
  • Strong understanding of commercial insurance coverage and industry practices  
  • Detail-oriented with strong analytical and problem-solving skills  
  • Excellent written and verbal communication skills  
  • High level of customer focus and professionalism  
  • Proficient in Microsoft Office and agency management systems  
  • Self-motivated with the ability to work independently