Client Care Representative
Syracuse, NY · Remote
$18 - $20/hr
... remote position.
Remote Zendesk information
See Fulton, NY salary details
$62.9K - $69.7K
7% of jobs
$69.7K - $76.5K
10% of jobs
$81.6K is the 25th percentile. Wages below this are outliers.
$76.5K - $83.2K
11% of jobs
$83.2K - $90K
11% of jobs
The median wage is $96.3K / yr.
$90K - $96.8K
13% of jobs
$96.8K - $103.6K
12% of jobs
$108.5K is the 75th percentile. Wages above this are outliers.
$103.6K - $110.4K
17% of jobs
$110.4K - $117.2K
12% of jobs
$117.2K - $124K
9% of jobs
$124K - $130.8K
0% of jobs
$130.8K - $137.6K
0% of jobs
$62.9K
$98.5K
$137.6K
How much do remote zendesk jobs pay per year?
As of Jul 27, 2026, the average yearly pay for remote zendesk in Fulton, NY is $98,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $111,700.00 per year, depending on experience, location, and employer.
What are some common challenges faced by remote Zendesk agents and how can they be addressed?
Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.
What is a Remote Zendesk job?
A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.
What are the key skills and qualifications needed to thrive as a Remote Zendesk Support Specialist, and why are they important?
To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.
What is the difference between Remote Zendesk vs Remote Customer Support Specialist?
| Aspect | Remote Zendesk | Remote Customer Support Specialist |
|---|---|---|
| Credentials | Zendesk certification, customer service experience | Customer service experience, communication skills |
| Work Environment | Support ticket systems, CRM tools, remote setup | Customer communication channels, remote or office |
| Industry Usage | Tech, SaaS, e-commerce companies | Retail, telecom, tech, various sectors |
| Search & Comparison Intent | Focus on Zendesk platform skills | Broader customer support roles |
Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.
What are popular job titles related to Remote Zendesk jobs in Fulton, NY? For Remote Zendesk jobs in Fulton, NY, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk jobs in Fulton, NY look for? The top searched job categories for Remote Zendesk jobs in Fulton, NY are:
What cities near Fulton, NY are hiring for Remote Zendesk jobs? Cities near Fulton, NY with the most Remote Zendesk job openings:
$18 - $20/hr
Part-time
Posted 16 hours ago
Job description
We are a small veterinary hospital specializing in end-of-life care for pets. We are looking for another compassionate team member to help answer phone calls and emails and assist with scheduling home visits. We are looking for someone open to a flexible schedule- evening and weekend availability is a must. A qualified individual needs be detail oriented, good with technology and reside in the state of New York. Previous experience in the veterinary field with scheduling experience and a solid knowledge of the greater Syracuse and Ithaca area are required. This is a part time position. Please see the hours below.
This position's shifts are as follows:
-Mondays 4pm-8pm
-Thursdays: 10:30am-4pm
-Fridays: 11am-4pm
-Saturdays 12pm-8pm
-Sunday 12pm-8pm
This position's shifts are as follows:
-Mondays 4pm-8pm
-Thursdays: 10:30am-4pm
-Fridays: 11am-4pm
-Saturdays 12pm-8pm
-Sunday 12pm-8pm
This is a remote position.