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Remote Zendesk Jobs in Decatur, GA (NOW HIRING)

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We Are: Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused.

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

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All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Decatur, GA

Remote Zendesk information

See Decatur, GA salary details

$69.8K

$109.4K

$152.8K

How much do remote zendesk jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote zendesk in Decatur, GA is $109,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Decatur, GA?

For Remote Zendesk jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Decatur, GA look for?

The top searched job categories for Remote Zendesk jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Zendesk jobs?

Cities near Decatur, GA with the most Remote Zendesk job openings:

Remote Zendesk jobs near you

Remote Work From Home Representative | Entry Level | No Experience Needed | Hiring Now

American Income Life AO

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Part-time

Posted 16 days ago

Job description

NOW HIRING - REMOTE OPPORTUNITY
Looking for a legitimate work-from-home opportunity with flexible scheduling and room to grow?
We're actively expanding our remote team and looking for motivated individuals who are ready to learn new skills, build a career, and work from home.
  • NO PREVIOUS EXPERIENCE REQUIRED
  • FULL TRAINING PROVIDED
  • FLEXIBLE SCHEDULE OPTIONS
  • 100% REMOTE WORK
  • MENTORSHIP & ONGOING SUPPORT
  • ENTRY-LEVEL APPLICANTS WELCOME

If you're dependable, coachable, self-motivated, and willing to learn, we'll provide the training, support, and systems to help you get started.
Whether you're a recent graduate, career changer, customer service professional, or simply searching for a remote job, we encourage you to apply.
WHAT YOU'LL DO
• Making outgoing calls with clients through phone, email, text, and virtual meetings
• Follow established systems, processes, and training
• Assist with customer support and account-related inquiries
• Maintain accurate records and documentation
• Provide professional, friendly, and responsive customer service
• Work independently while collaborating with a supportive remote team
WHAT WE'RE LOOKING FOR
• No previous experience required
• Entry-level applicants encouraged to apply
• Strong communication and interpersonal skills
• Comfortable using a computer and internet
• Reliable, organized, and self-motivated
• Coachable and willing to learn
• Able to follow proven systems and procedures
• Must be 18 years of age or older
• Must be authorized to work in the United States
• Must be willing to obtain a Life & Health Insurance License
• Training and support are provided to help you through the process
WHY JOIN OUR REMOTE TEAM?
  • 100% Remote Work From Home
  • Full Training Provided
  • Flexible Schedule Options
  • Mentorship and Ongoing Support
  • Professional Development Opportunities
  • Advancement Potential
  • Supportive Remote Team Environment
  • Fast Interview Process
  • Long-Term Career Growth

POPULAR SEARCH TERMS
Remote jobs hiring now
Work from home jobs
No experience jobs
Entry-level remote jobs
Remote customer service
Virtual representative
Hiring immediately
Remote opportunity
Online work from home
Training provided
APPLY TODAY
We're actively reviewing applications and scheduling interviews.
If you're ready to learn new skills, work from home, and build your future with a supportive team, don't wait.
CLICK APPLY NOW to submit your application.
Qualified applicants will be contacted to discuss the next steps and available interview opportunities.
OPENINGS ARE LIMITED - APPLY TODAY TO BE CONSIDERED

Apply