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Remote Zendesk Jobs in Decatur, GA (NOW HIRING)

NoGigiddy

Customer Success Specialist

Atlanta, GA · Remote

$16 - $22/hr

... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

Technical Skills · Use ZenDesk data to monitor and uncover trends in volume, issues, and sentiment to drive process improvement and support management decision making. · Monitor and QA customer ...

Float Health

Intake Specialist

Atlanta, GA · On-site +1

$48K - $50K/yr

... in a remote role, strong teammate connections are more important than ever. * You have a strong ... Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ...

Revinate

Senior Director, RevOps

Atlanta, GA · Remote

Great Places To Work x Revinate This is a remote position, but candidates must reside within the ... Zendesk, Finance systems, Outreach). Enablement Sophistication: You understand the critical ...

Float Health

Intake Specialist

Atlanta, GA · Remote

... in a remote role, strong teammate connections are more important than ever. * You have a strong ... Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to ...

Revinate

Senior Director, RevOps

Atlanta, GA · Remote

Great Places To Work x Revinate This is a remote position, but candidates must reside within the ... Zendesk, Finance systems, Outreach). Enablement Sophistication: You understand the critical ...

Essence Journey

Remote Customer Support Specialist

Atlanta, GA · Remote

$17.25 - $23.25/hr

Remote Customer Support Specialist We are seeking a remote customer support specialist to assist customers with general inquiries, simple issue resolution, and account-related questions. This role is ...

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Remote Zendesk information

See Decatur, GA salary details

$69.8K

$109.4K

$152.8K

How much do remote zendesk jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote zendesk in Decatur, GA is $109,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,300.00 and $124,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a Remote Zendesk job?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a Remote Zendesk Support Specialist, and why are they important?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Decatur, GA? For Remote Zendesk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk jobs in Decatur, GA look for? The top searched job categories for Remote Zendesk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Zendesk jobs? Cities near Decatur, GA with the most Remote Zendesk job openings:
Remote Zendesk jobs near you

Customer Success Specialist

NoGigiddy

Atlanta, GA • Remote

$16 - $22/hr

Full-time

Posted 21 days ago

Job description

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

When our users have questions, run into issues, or need a hand — you\'re the person they count on. As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.

RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we\'ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don\'t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network

Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.

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