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Remote Workspace One Jobs in Decatur, GA (NOW HIRING)

Exempt / Full-Time Compensation: $110,000 OTE Location: #LI-Remote Location Considerations: Strong ... A home office or a dedicated workspace within their residence. This environment should offer a high ...

Exempt / Full-Time Compensation: $110,000 OTE Location: #LI-Remote Location Considerations: Strong ... A home office or a dedicated workspace within their residence. This environment should offer a high ...

Sales Agent

Decatur, GA · Remote

$60K/yr

... remote * We invest in your success from day one Performance Recognition * Weekly and monthly sales ... A quiet, distraction-free workspace suitable for professional customer interactions Who We Are ...

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Remote Workspace One information

What is the difference between Remote Workspace One vs Remote Desktop Support Specialist?

AspectRemote Workspace OneRemote Desktop Support Specialist
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)IT certifications (e.g., CompTIA A+, Microsoft Certified)
Work EnvironmentManaging and supporting Workspace One platform, remote device managementProviding remote support for desktop issues, troubleshooting user problems
Industry UsageIT, enterprise device management, mobile device managementIT support, helpdesk, technical support services

Remote Workspace One specialists focus on managing and supporting the Workspace One platform for device management, while Remote Desktop Support Specialists troubleshoot and resolve desktop issues remotely. Both roles require similar certifications and are common in IT support environments, but they differ in their specific focus and daily tasks.

What are popular job titles related to Remote Workspace One jobs in Decatur, GA? For Remote Workspace One jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Workspace One jobs in Decatur, GA look for? The top searched job categories for Remote Workspace One jobs in Decatur, GA are:
Customer Service Representative

Customer Service Representative

Connect Staffing, Inc.

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago


Job description

Connect Staffing seeks a reliable and customer-focused Customer Service Representative to support a growing Prescription Benefits Management (PBM) organization. This is a fully remote (must be located in Georgia), long-term contract opportunity ideal for someone who thrives in a fast-paced, high-volume call center environment and is comfortable assisting members with healthcare and pharmacy-related inquiries.

Schedule
This role follows a rotating schedule:

  • Week 1 (Weekend Rotation):
    • Saturday & Sunday: 9:00 AM – 5:00 PM
    • Plus 3 weekdays (typically Monday–Wednesday): 10:30 AM – 8:00 PM
  • Week 2:
    • Monday–Friday: 10:30 AM – 8:00 PM

Candidates must be flexible and able to consistently work alternating weekends.

Key Responsibilities

  • Handle a high volume of inbound calls in a structured call center environment (ACD system, headset required)
  • Assist members with prescription benefits, coverage questions, claims status, and general account inquiries
  • Provide clear, accurate, and empathetic support while navigating multiple systems
  • Document all interactions thoroughly and maintain compliance with company and regulatory standards
  • Escalate complex issues appropriately while maintaining a high level of customer satisfaction

Qualifications

  • 1+ year of experience in a call center or high-volume customer service environment
  • Comfortable working in an ACD-driven environment and managing back-to-back calls
  • Strong communication skills with the ability to explain complex information clearly
  • Detail-oriented with solid data entry and documentation skills
  • Ability to work independently in a remote setting with minimal supervision
  • Preferred: Experience in healthcare, pharmacy, or prescription benefits (PBM)

Technical Requirements

  • Quiet, dedicated home workspace
  • Reliable high-speed internet connection
  • Ability to use a headset and navigate multiple systems simultaneously

Why This Role

  • Stable, long-term contract with a consistent schedule
  • Fully remote environment
  • Opportunity to build experience in the healthcare and pharmacy benefits space

Please note: This is a long-term contract opportunity with minimal benefits (no health insurance, paid holidays, PTO, etc.). After 1 year, the contractor is eligible for 401k and profit sharing.