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Remote Xerox Customer Service Jobs in Decatur, GA

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

Remote Xerox Customer Service information

See Decatur, GA salary details

$10

$19

$30

How much do remote xerox customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote xerox customer service in Decatur, GA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xerox Customer Service representative, and why are they important?

To thrive as a Remote Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Xerox product knowledge, and proficiency with remote support tools are typically required. Patience, active listening, and adaptability help build rapport with customers and efficiently resolve their issues. These skills are vital to ensuring customer satisfaction, maintaining brand reputation, and effectively handling support requests in a remote environment.

How does working as a Remote Xerox Customer Service representative differ from an in-office customer service role in terms of daily responsibilities and team interaction?

As a Remote Xerox Customer Service representative, your daily responsibilities closely mirror those of in-office staff, including handling customer inquiries, troubleshooting issues, and providing product support. However, remote work relies heavily on digital communication tools, such as chat, email, and virtual meetings, for team collaboration and training. You may face unique challenges like managing your own time efficiently and staying connected with colleagues across different locations. Regular check-ins with supervisors and virtual team huddles are common practices to maintain a supportive work environment and ensure you have access to needed resources.

What was the Xerox scandal?

The Xerox scandal refers to a 2002 accounting controversy where the company was accused of overstating its earnings by billions of dollars, leading to restatements of financial results and legal investigations. For a remote customer service role at Xerox, understanding the company's history can be relevant, but the scandal primarily impacted corporate finance and governance.

What is the difference between Remote Xerox Customer Service vs Remote Help Desk Support?

AspectRemote Xerox Customer ServiceRemote Help Desk Support
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications often preferred, such as CompTIA A+
Work EnvironmentHome office, call center, or remoteHome office, remote IT support
Industry UsagePrinting, imaging, and document solutionsIT, technology, and software support
Common Search/ComparisonCustomer service roles in printing industryTechnical support roles in IT industry

Remote Xerox Customer Service primarily focuses on assisting clients with Xerox products and services, emphasizing customer communication and problem resolution. Remote Help Desk Support involves troubleshooting technical issues related to software, hardware, and networks. While both roles are remote and require communication skills, Xerox customer service centers on product-specific support, whereas help desk roles are more technical and IT-oriented.

What is Xerox remote services?

Xerox remote services refer to support and maintenance solutions provided remotely for Xerox printers and multifunction devices. These services often include troubleshooting, software updates, and technical assistance delivered via internet or phone, enabling efficient management of Xerox equipment without on-site visits.

How much does Xerox pay?

The average pay for a Remote Xerox Customer Service representative ranges from $12 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with some roles offering performance-based incentives.

What are Remote Xerox Customer Service jobs?

Remote Xerox Customer Service jobs involve assisting Xerox customers with inquiries, troubleshooting, and support via phone, email, or chat, all from a home-based or remote location. Employees in these roles handle questions about Xerox products, help resolve technical or account issues, and provide general customer support. These positions require strong communication skills, problem-solving abilities, and familiarity with Xerox products or services. Remote work offers flexibility, but it also requires a reliable internet connection and a suitable workspace.

Does Xerox offer remote jobs?

Xerox offers remote customer service positions, including roles like Remote Xerox Customer Service, which typically involve handling customer inquiries via phone or online platforms. These jobs often require strong communication skills and familiarity with customer service tools, and they may be available on a full-time or part-time basis depending on the company's needs.
What are popular job titles related to Remote Xerox Customer Service jobs in Decatur, GA? For Remote Xerox Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Remote Xerox Customer Service jobs? Cities near Decatur, GA with the most Remote Xerox Customer Service job openings:
Enterprise Client Executive - IT Solutions - Sales

Enterprise Client Executive - IT Solutions - Sales

Xerox

Atlanta, GA • On-site, Remote

Full-time

Posted 16 days ago


Xerox rating

7.2

Company rating: 7.2 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

95th of 139 rated electronics manufacturers


Job description

General Information
City
Atlanta, Baton Rouge, Birmingham, Chattanooga, Huntsville, Jackson, Jacksonville, Little Rock, Memphis, Mobile, Montgomery, Nashville, New Orleans, Pensacola, Savannah
State/Province
Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, South Carolina, Tennessee
Country
United States
Date
Tuesday, June 9, 2026
Working time
Full-time
Ref#
20037148
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
65,000
Annual Base Salary Maximum
90,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Posting: Enterprise Outside Sales Executive
Industry Focus: Enterprise Manufacturing K-12 Higher Education Healthcare Local Government
Position Overview:
We are seeking a driven and experienced Enterprise Outside Sales Representative to join our growing team.
The ideal candidate is a self-motivated hunter with a proven track record in IT solution sales. You will be responsible for building and leveraging relationships across multiple verticals - including enterprise, manufacturing, k-12, higher education, healthcare, and local government - to sell a wide range of technology solutions. Join our collaborative team with clear progression opportunities and uncapped commission potential.
Solutions Portfolio:
  • Data Center Solutions (Compute, Storage, Backup)
  • Data Warehouse (Applications and AI)
  • Cloud Access & Microsoft Licensing (CSP, Subscriptions)
  • Cybersecurity & CMMC Compliance
  • Managed IT Services

This role requires consultative selling, strong business acumen, and a high level of comfort working with IT OEMs and distributor channels.
Key Responsibilities:
  • Sales Engagement & Customer Relationship Management
    • Conduct in-person meetings with existing and prospective clients.
    • Leverage CRM tools such as Salesforce or HubSpot to track activities, manage pipelines, and request support resources.
    • Build and maintain long-term relationships with key accounts and OEMs.
    • Communicate proactively with clients regarding quotes, orders, and delivery updates.
  • Deal Support & Quoting
    • Prepare and deliver accurate quotes for hardware, software, and services.
    • Research pricing, product availability, and solution alignment to support sales efforts.
    • Register deals through vendor/distributor portals to secure optimal margins.
  • Sales Forecasting & Reporting
    • Track quote activity, pipeline progression, and closed deals.

Qualifications:
  • 5+ years of successful experience in IT outside sales, preferably with a hunter mentality and leadership traits.
  • Demonstrated ability to manage your territory as a business.
  • Strong knowledge of IT hardware, software, cloud services, and distribution (e.g., Ingram Micro, TD Synnex).
  • Experience with CRM and quoting tools; proficiency in Microsoft Office Suite.
  • Excellent communication, organization, and multitasking skills.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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