ZipRecruiter

Log In

2

Remote Workforce Jobs in Kentucky (NOW HIRING)

QLER Telepsychiatry

Psychiatry Physician

KY · Remote

Our mission is to deliver timely, high-quality psychiatric care through a fully remote clinical workforce. Position Overview QLER is seeking board-certified or truly board-eligible General ...

next page

Showing results 1-20

All JobsWorkforce JobsRemote Workforce JobsRemote Workforce Jobs in Kentucky

Remote Workforce information

See Kentucky salary details

$21.7K

$66.4K

$140.7K

How much do remote workforce jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote workforce in Kentucky is $66,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $79,900.00 per year, depending on experience, location, and employer.

How do remote workforce team members typically stay connected and maintain effective collaboration with colleagues?

Remote workforce team members often use a mix of digital communication tools such as video conferencing, instant messaging, and project management platforms to stay connected. Regular check-ins, virtual team meetings, and collaborative online workspaces help foster teamwork and ensure everyone is aligned on priorities. Adapting to different time zones and proactively sharing updates are common practices to maintain transparency and momentum. Many organizations also encourage informal virtual gatherings to build camaraderie and strengthen team relationships.

What is the difference between Remote Workforce vs Customer Service Representative?

AspectRemote WorkforceCustomer Service Representative
Required credentialsVaries by industry; often includes relevant experience or certificationsHigh school diploma or equivalent; customer service training often preferred
Work environmentRemote, flexible locations, home officesTypically office or call center, but increasingly remote
Employer usageEmployers across multiple industries hiring remote staffCustomer service departments in retail, tech, healthcare, etc.
Search intentLooking for remote job opportunities or remote work rolesSeeking customer service roles, often remote or in-office

The Remote Workforce encompasses a broad range of roles working remotely across industries, while Customer Service Representatives focus specifically on assisting customers, often remotely. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What is a remote workforce?

A remote workforce refers to employees or teams who work outside of a traditional office environment, often from home or other locations, using digital communication tools to connect and collaborate. Remote work allows organizations to access a broader talent pool and can increase flexibility for workers. Companies with a remote workforce typically use video conferencing, project management software, and cloud-based systems to maintain productivity and communication. This approach has grown in popularity due to advances in technology and changing attitudes about work-life balance.

What are the key skills and qualifications needed to thrive in a remote workforce role, and why are they important?

To thrive in a remote workforce role, you need strong self-management, communication, and time-management skills, often supported by relevant job experience or education. Familiarity with digital collaboration tools such as Slack, Zoom, project management software, and cloud-based document sharing platforms is typically required. Outstanding remote workers excel in adaptability, proactive communication, and self-motivation. These competencies are crucial for maintaining productivity, effective teamwork, and consistent results without direct in-person supervision.
What are the most commonly searched types of Workforce jobs in Kentucky? The most popular types of Workforce jobs in Kentucky are:
What are popular job titles related to Remote Workforce jobs in Kentucky? For Remote Workforce jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Workforce jobs in Kentucky look for? The top searched job categories for Remote Workforce jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Workforce jobs? Cities in Kentucky with the most Remote Workforce job openings:
Remote Workforce jobs near you
Infographic showing various Remote Workforce job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,370 per year, or $31.9 per hour.

Senior Manager, Scheduling Workforce

BrightSpring

Louisville, KY • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Our Company
PharMerica
Overview
PharMerica, a part of Brightspring Health Services, is a long-term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.
We are a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!
PharMerica is seeking a detail-oriented and operationally strong Workforce Management Scheduling Senior Manager to own the pharmacy operations workforce execution and optimization product and manage the four-person product scheduling team. This role is responsible for leading end-to-end scheduling strategy, intraday schedule management through the team, and executing workforce optimization using the Verint Workforce Management tool and Verint Operations Manager deployment.
The Manager will partner closely with Senior Pharmacy Operations Leadership, HR, and Analytics teams to drive optimal staffing coverage, schedule efficiency, and real-time adherence to service across pharmacy operations.
This role oversees execution, operational excellence, and continuous improvement of scheduling practices, while leveraging workforce management technology, automation, and reporting to improve accuracy, efficiency, and workforce utilization.
Remote Opportunity. May reside anywhere within the Continental USA.
Schedule: Monday through Friday, hours per business needs.
The ideal candidate will have 5+ years of Workforce Management experience in scheduling, intraday management, or workforce operations with 3+ years of Workforce Management direct leadership experience
Benefits and perks for You!
  • Medical, Dental, Vision insurance
  • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
  • Tuition discounts & reimbursement
  • 401(k)
  • Company Paid Time Off*
  • Shift Differential
  • DailyPay
  • Pet Insurance
  • Employee wellness and discount programs

*Benefits may vary by employment status
Responsibilities
  • Owns the end-to-end scheduling process for pharmacy operations, including long-term schedule planning, daily schedule optimization, and intraday adjustments using the Verint Workforce Management product
  • Manages real-time schedule adherence, staffing adjustments, and intraday workforce decisions to meet operational demand and service level targets through the scheduling team
  • Utilizes Verint Operations Manager to monitor real-time performance, queue health, and staffing alignment across pharmacy workflow
  • Manages shift bids, time-off requests, exceptions, and schedule exceptions in alignment with business rules and labor requirements through the scheduling team
  • Drives adherence and attendance management processes in collaboration with Operations leadership through the scheduling team
  • Monitors key KPIs including schedule adherence, shrinkage, occupancy, service levels, and productivity metrics
  • Identifies scheduling inefficiencies and implement process improvements to increase coverage accuracy and operational efficiency through the scheduling team
  • Supports configuration and maintenance of scheduling rules, queues, and operational parameters within Verint (in partnership with system administrator)
  • Collaborates cross-functionally with Pharmacy Operations, HR and IT to ensure scheduling alignment with business needs through the scheduling team
  • Supports reporting and analysis efforts by delivering scheduling insights, trends, and recommendations to senior Pharmacy Operations leadership
  • Ensures compliance with labor policies, pharmacy operational requirements, and workforce governance standards
  • Participates in workforce management initiatives such as process improvements, tool enhancements, and operational standardization
  • Leading the scheduling team through career development and execution to workforce management deliverables

Qualifications
Required Qualifications
  • Bachelor's degree in Business, Operations Management, Healthcare Administration, Workforce Management, or related field
  • 5+ years of Workforce Management experience in scheduling, intraday management, or workforce operations
  • 3+ years of Workforce Management direct leadership experience
  • Deep understanding of WFM platforms and telephony systems; Verint preferred
  • Strong understanding of scheduling principles including shrinkage, staffing ratios, service levels, and adherence management
  • Experience in real-time workforce monitoring and intraday decision-making
  • Strong analytical and problem-solving skills with the ability to interpret operational data and trends
  • Experience working in a fast-paced operational environment (pharmacy, healthcare, or contact center preferred)
  • Strong communication and stakeholder management skills
  • Ability to manage multiple priorities in a high-volume, time-sensitive environment
Preferred Qualifications
  • Master's degree in related field
  • Prior pharmacy or healthcare operations experience
  • Exposure to predictive analytics, automation, or AI-assisted workforce tools
  • Experience with Verint Operations Manager

About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.