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Remote Workforce Analyst Jobs in Pittsburgh, PA (NOW HIRING)

CEI

Business Analyst

Pittsburgh, PA · Remote

Business Analyst - Healthcare Technology Systems (Remote) Location ... Remote (US) Must reside in Eastern or Central Time Zone Employment Type: Contract / Contract-to ...

Wesco

Site Reliability Engineer (REMOTE)

Pittsburgh, PA · Remote

$55.25 - $73.50/hr

Analyze and publish metrics from operating systems and applications to assist in performance tuning ... With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person ...

Wesco

Site Reliability Engineer (REMOTE)

Pittsburgh, PA · Remote

$55.25 - $73.50/hr

Analyze and publish metrics from operating systems and applications to assist in performance tuning ... With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person ...

Acara Solutions

Advanced Systems Engineer

Canonsburg, PA · On-site +1

$56.52 - $65.22/hr

Remote Employment Type: Contract Industry: Defense Compensation: $56.52 - $65.22 About the ... As an Advanced Systems Engineer, you'll be responsible for defining, modeling, analyzing, and ...

System One

Electrical Estimator

Cranberry Township, PA · Remote

$115K/yr

Hybrid - onsite and remote Hours: 40.0 hours per week Overview Senior E lectrical Estimator to ... Analyze project plans, drawings, schedules, and specifications to determine total scope. * Cost ...

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Remote Workforce Analyst information

See Pittsburgh, PA salary details

$34.5K

$101K

$155.3K

How much do remote workforce analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote workforce analyst in Pittsburgh, PA is $101,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $124,700.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the most commonly searched types of Workforce Analyst jobs in Pittsburgh, PA? The most popular types of Workforce Analyst jobs in Pittsburgh, PA are:
What are popular job titles related to Remote Workforce Analyst jobs in Pittsburgh, PA? For Remote Workforce Analyst jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Analyst jobs in Pittsburgh, PA look for? The top searched job categories for Remote Workforce Analyst jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Remote Workforce Analyst jobs? Cities near Pittsburgh, PA with the most Remote Workforce Analyst job openings:
Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $101,037 per year, or $48.6 per hour.

Operations Analyst

PLS Logistics Services

Cranberry Township, PA • Remote

Full-time

Posted 12 days ago

Job description

Job Summary
The Operations Analyst provides technical support for PLS's endpoint computing environment and IT operations. This role is responsible for managing Windows endpoints, supporting Microsoft 365 technologies, responding to incidents and service requests, maintaining endpoint security and compliance, and delivering exceptional customer support. The analyst works closely with internal users and IT teams to resolve issues, improve operational efficiency, and leverage the organization's ITSM platform to track, prioritize, and document all work.
Key Responsibilities
  • Work within a team to provide high level end user support that achieves excellent customer satisfaction both deskside and remote.
  • Incident amp; Service Request Management: Manage incidents and service requests through the organization's ITSM platform, prioritize work, meet service level expectations, and document all activities.
  • Endpoint Management: Deploy, configure, maintain, and troubleshoot Windows endpoints using Microsoft Intune and Endpoint Manager while ensuring device compliance.
  • Remote Monitoring amp; Management: Utilize NinjaOne or similar RMM platforms to monitor endpoint health, perform remote support, deploy software, automate maintenance tasks, and proactively resolve issues.
  • User Support: Provide Tier 2 technical support for Windows, Microsoft 365, printers, VPN, authentication, and hardware/software issues.
  • Requirements Analysis: Identify operational challenges, document findings, and coordinate escalations when necessary.
  • Automation: Assist with PowerShell scripting and process automation to improve operational efficiency.
  • Documentation: Maintain technical documentation and knowledge base articles.
  • Asset Management: Support endpoint inventory, lifecycle management, and equipment tracking.
  • Security Support: Assist with endpoint security, vulnerability remediation, MFA, Conditional Access, and security best practices.
  • Reporting: Produce operational and service metrics reports.
  • Other Duties: Perform additional responsibilities as assigned.
QualificationsEducational Requirements
IT degree or certificate in Computer Science, Information Technology, Management Information Systems, or equivalent experience.
Technical Expertise Desired
  • Experience supporting end users in an enterprise using Windows and Chrome OS.
  • Experience with Microsoft Intune, Microsoft Endpoint Manager, Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory, and SharePoint.
  • Strong troubleshooting skills for Windows, Office applications, printers, networking, various web browsers, and web-based applications.
  • Working knowledge of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and Microsoft authentication technologies.
  • Experience administering Exchange Online, various Microsoft consoles including Microsoft 365.
  • Familiarity with PowerShell and CMD line commands a plus.
  • Experience working within an ITIL-based service desk environment.
  • Experience using ITSM platforms for endpoint management, remote monitoring and management (RMM), patch management, remote support, and ticketing.
  • Experience supporting endpoint security solutions is a plus.
  • Basic experience with AI platforms.
Other Skills
  • Excellent customer service and communication skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to prioritize multiple incidents in a fast-paced environment.
  • Self-motivated with strong attention to detail and documentation.
  • Continuous learning mindset.
  • CompTIA A+, Network+, Security+, Microsoft Endpoint Administrator, or similar certifications are preferred.

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