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Remote Workforce Analyst Jobs in Washington (NOW HIRING)

HopeLink Behavioral Health

Workforce Analyst

Oakton, VA · Remote

$60K - $65K/yr

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and ... Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting * Monitor daily attendance, schedule ...

DCI Consulting

Compensation Analyst - Remote

Washington, DC · Remote

$75K - $90K/yr

Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...

Amyx, Inc.

Deputy Project Manager

Washington, DC · On-site +1

... analyze data to provide advice and recommend solutions. 4. Demonstrating an ability to manage a large, matrixed and remote workforce especially if the contract includes sub-contract agreements 5. ...

Pantheon Data

Junior Analyst

Falls Church, VA · Remote

$75K - $100K/yr

Support analyst functions under general supervision, including workforce data collection, modeling ... Remote - Falls Church, VA *The Government reserves the right to change where this work will be ...

Amyx, Inc.

Deputy Program Manager

Washington, DC · On-site +1

$131K/yr

... analyze data to provide advice and recommend solutions. * Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements.

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Remote Workforce Analyst information

What are the typical challenges faced by Remote Workforce Analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive in the Remote Workforce Analyst position, and why are they important?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a Remote Workforce Analyst job?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the most commonly searched types of Workforce Analyst jobs in Washington? The most popular types of Workforce Analyst jobs in Washington are:
What are popular job titles related to Remote Workforce Analyst jobs in Washington? For Remote Workforce Analyst jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Analyst jobs in Washington look for? The top searched job categories for Remote Workforce Analyst jobs in Washington are:
What cities in Washington are hiring for Remote Workforce Analyst jobs? Cities in Washington with the most Remote Workforce Analyst job openings:
Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Washington as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Workforce Analyst

HopeLink Behavioral Health

Oakton, VA • Remote

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

For over 60 years, HopeLink Behavioral Health (formerly PRS) has been a beacon of support for individuals and families facing behavioral health challenges and life crises. We envision a world where hope is accessible to all. Through high-quality mental health services, crisis intervention, and suicide prevention, we foster an inclusive community where everyone can achieve well-being and a sense of belonging.

SUMMARY STATEMENT OF POSITION:

The Workforce Analyst supports the Crisis Services program by ensuring adequate staffing and workforce readiness through real-time monitoring, data analysis, and workforce planning. This role is responsible for reviewing and reporting attendance trends, schedule adherence, and staff availability, and plays a key role in supporting service continuity across multiple shifts. The Workforce Analyst is a critical resource in maintaining operational efficiency, ensuring that schedule changes, leave requests, and staffing shortages are tracked, documented, and escalated appropriately.

WHAT WE OFFER:

  • Meaningful Work: Make a real difference in the lives of others.
  • Competitive Salary: $60000 - $65000 per year
  • Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement.
  • Supportive Environment: Join a dedicated team committed to providing high-quality care.

SCHEDULE & LOCATION:

  • Shifts available: 4:00 AM – 12:30 PM - Sunday through Thursday and Tuesday through Saturday.
  • Fully Remote

PRIMARY DUTIES:

Workforce Monitoring & Reporting

  • Monitor daily attendance, schedule adherence, and shift coverage across the Crisis Services workforce.
  • Track and report patterns in attendance, including call-outs, tardiness, early departures, and no-shows.
  • Generate and maintain weekly and monthly workforce reports for internal review by leadership.

Leave & Schedule Requests

  • Review and process employee leave requests and schedule change requests in accordance with agency policies.
  • Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or escalate leave requests as needed.
  • Maintain up-to-date records of time-off balances, shift swaps, and other scheduling adjustments.

Staffing Coordination

  • Identify and report staffing shortages or schedule gaps in real time and recommend coverage solutions.
  • Collaborate with leadership to support proactive staffing planning, especially during high-volume periods or known gaps (e.g., holidays, weekends).

Communication & Documentation

  • Notify Supervisors of attendance concerns, shift deviations, or patterns requiring follow-up.
  • Document all communications and workforce changes accurately in relevant workforce management systems.
  • Ensure confidentiality and compliance with HR and organizational policies.

ESSENTIAL COMPETENCIES:

  • Accountability and follow-through
  • Data-driven decision-making
  • Problem-solving and adaptability
  • Clear and timely communication
  • Service-oriented mindset

QUALIFICATIONS:

  • Bachelor's degree preferred. In lieu of a Bachelor's, 2+ years of experience in a call center environment, with experience in workforce management, ACD, IVR, and WFM systems.
  • 1-2 years of experience in scheduling, workforce management, and analysis, or administrative coordination
  • Strong attention to detail, organizational skills, and ability to handle confidential information.
  • Proficient in Excel and scheduling platforms.
  • Strong written and verbal communication skills.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

Ready to Join Our Mission?

If you're passionate about helping people achieve mental wellness, we encourage you to apply!

HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion.

'Where Hope Meets Help.'


Job Posted by ApplicantPro