Remote Weekend Helpdesk Jobs in Baltimore, MD (NOW HIRING)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This job posting was opened on 3/28/25. Please note that we will be prioritizing candidates who are current IRC (and recently employed by IRC) staff before other applicants. If necessary, we will extend the opportunity to external candidates.
Job Overview:
The Interpreter provides in-person and/or remote interpretation to facilitate, with accuracy, impartiality, and confidentiality, the language needs of Limited English Proficient (LEP) individuals and their service providers. Activities include providing professional interpretation services, use of software to track assignments, and occasional trainings and assessments.
Major Responsibilities:Responsibilities include, but are not limited to:
• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May support special projects and initiatives.
• Other duties as assigned.
Job Requirements:Education and Certifications:
• High school diploma strongly preferred.
• Interpretation certification preferred.Work Experience:
• Relevant professional interpretation experience preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.Demonstrated Skills & Competencies:
• Ability to build trust with clients, colleagues, and partners.
• Proficient in English, both spoken and written.
• Spoken proficiency in language(s) spoken by client group is required; American Sign
Language
• Attention to detail and accuracy in work product.
• Basic computer skills (Microsoft Office).
• Reliable transportation to appointment locations.Working Environment:
• A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, and budget.
Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.